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International Journal of Public Administration Volume 43, 2020 - Issue 10
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Original Articles

Taming the Beast: Managers’ Tactics to Change Frontline Workers’ Adversarial Interaction with Policy Targets

Oliver D. Mezaa Public Administration Division, Center for Research and Economics Teaching, Aguascalientes, MexicoCorrespondence[email protected]
ORCID Iconhttps://orcid.org/0000-0003-0342-3423View further author information
ORCID Icon &
Carlos Moreno-Jaimesb Socio-political and Law Studies Department, Western Institute of High Studies and Technology, Tlaquepaque, MexicoORCID Iconhttps://orcid.org/0000-0002-4928-218XView further author information
ORCID Icon
Pages 866-875 | Published online: 04 Sep 2019

Citations (7)

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Read on this site (1)

Vidar Bakkeli. (2023) Handling Tensions in Frontline Policy Implementation: Legitimating, Interpreting, and Shielding a Disruptive Intervention. International Journal of Public Administration 46:9, pages 625-635.
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Articles from other publishers (6)

Flávio Eiró & Gabriela Lotta. (2023) On the Frontline of Global Inequalities: A Decolonial Approach to the Study of Street-Level Bureaucracies. Journal of Public Administration Research and Theory.
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Gabriela Lotta, Fernando Nieto‐Morales & Rik Peeters. (2023) “Nobody wants to be a dead hero”: Coping with precarity at the frontlines of the Brazilian and Mexican pandemic response. Public Administration and Development 43:3, pages 232-244.
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Cynthia L. Michel, Oliver D. Meza & Guillermo M. Cejudo. (2022) Interacting institutional logics in policy implementation. Governance 35:2, pages 403-420.
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Sergio A. Campos & Rik Peeters. (2021) Policy improvisation: How frontline workers cope with public service gaps in developing countries—The case of Mexico's Prospera program. Public Administration and Development 42:1, pages 22-32.
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Oliver David Meza Canales & Carlos Moreno-Jaimes. 2022. Global Encyclopedia of Public Administration, Public Policy, and Governance. Global Encyclopedia of Public Administration, Public Policy, and Governance 9528 9531 .
Oliver David Meza Canales & Carlos Moreno-Jaimes. 2020. Global Encyclopedia of Public Administration, Public Policy, and Governance. Global Encyclopedia of Public Administration, Public Policy, and Governance 1 4 .

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