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Journal of Library Administration Volume 51, 2011 - Issue 4: Trends, Issues, and Innovation in Academic Library Service, Part 2: Case Studies
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Original Articles

Paradigm Shift in Reference Services at the Oberlin College Library: A Case Study

Megan S. Mitchell Oberlin College, Oberlin, OH, USA
,
Cynthia H. Comer Oberlin College, Oberlin, OH, USA
,
Jennifer M. Starkey Oberlin College, Oberlin, OH, USA
&
Eboni A. Francis Oberlin College, Oberlin, OH, USA
Pages 359-374 | Published online: 29 Apr 2011

Citations (19)

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Read on this site (8)

Meika E. Matook. (2020) The Impactful Research Appointment: Combating Research Anxiety and Library Stereotypes. The Reference Librarian 61:3-4, pages 185-198.
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Nora Belzowski & Mark Robison. (2019) Kill the One-Shot: Using a Collaborative Rubric to Liberate the Librarian–Instructor Partnership. Journal of Library Administration 59:3, pages 282-297.
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Barbara Blummer & Jeffrey M. Kenton. (2017) Learning Commons in Academic Libraries: Discussing Themes in the Literature from 2001 to the Present. New Review of Academic Librarianship 23:4, pages 329-352.
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Jennifer L. A. Whelan & Alicia Hansen. (2017) Personal Research Sets the Stage for Change. The Reference Librarian 58:1, pages 67-83.
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Vera J. Lux & Linda Rich. (2016) Can Student Assistants Effectively Provide Chat Reference Services? Student Transcripts vs. Librarian Transcripts. Internet Reference Services Quarterly 21:3-4, pages 115-139.
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Michael LaMagna, Sarah Hartman-Caverly & Lori Marchetti. (2016) Redefining roles and responsibilities: Implementing a triage reference model at a single service point. Journal of Access Services 13:2, pages 53-65.
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Linda K. Colding & John Venecek. (2015) There’s Going to Be an Evolution: The Subject Librarian Initiative in Review. The Reference Librarian 56:2, pages 133-145.
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John Watts & Stephanie Mahfood. (2015) Collaborating With Faculty to Assess Research Consultations for Graduate Students. Behavioral & Social Sciences Librarian 34:2, pages 70-87.
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Articles from other publishers (11)

Emily Rogers & Howard S. Carrier. (2017) A qualitative investigation of patrons’ experiences with academic library research consultations. Reference Services Review 45:1, pages 18-37.
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Mary Barbosa-Jerez, Kasia Gonnerman, Benjamin Gottfried & Jason Paul. 2016. The Future of Library Space. The Future of Library Space 169 197 .
Rosanne M. Cordell. 2016. Professional Development and Workplace Learning. Professional Development and Workplace Learning 1964 1973 .
Kimberly L. O'Neill & Brooke A. Guilfoyle. (2015) Sign, Sign, Everywhere a Sign: What Does “Reference” Mean to Academic Library Users?. The Journal of Academic Librarianship 41:4, pages 386-393.
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Rachel Ann Erb & Brian Erb. (2015) An investigation into the use of LibGuides for electronic resources troubleshooting in academic libraries. The Electronic Library 33:3, pages 573-589.
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Mijung Jung & Nahyun Kwon. (2014) Instruction Librarians' Perceptions of the Customized Bibliographic Instructions in Academic Libraries. Journal of the Korean Society for information Management 31:4, pages 133-159.
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Nieves González-Fernández-Villavicencio, Encarnación Cánovas-Álvarez & Consuelo Arahal-Junco. (2014) Evaluación del servicio de referencia de una biblioteca universitaria: Biblioteca de la Universidad de Sevilla. Revista española de Documentación Científica 37:2, pages e045.
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Mijung Jung & Nahyun Kwon. (2014) Current Practices of the Customized Bibliographic Instructions in Academic Libraries. Journal of the Korean Society for information Management 31:2, pages 99-119.
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Gillian S. Gremmels. (2013) Staffing trends in college and university libraries. Reference Services Review 41:2, pages 233-252.
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Rosanne M CordellRosanne M Cordell. 2013. Library Reference Services and Information Literacy. Library Reference Services and Information Literacy 172 181 .
Amy Gratz & Julie Gilbert. (2011) Meeting student needs at the reference desk. Reference Services Review 39:3, pages 423-438.
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