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Cybernetics and Systems
An International Journal
Volume 40, 2009 - Issue 7
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Original Articles

CUSTOMER SEGMENTATION AND CLASSIFICATION FROM BLOGS BY USING DATA MINING: AN EXAMPLE OF VOIP PHONE

Long-Sheng Chen Department of Information Management, Chaoyang University of Technology, TaiwanCorrespondence[email protected]
,
Chun-Chin Hsu Department of Industrial Engineering and Management, Chaoyang University of Technology, Taiwan
&
Mu-Chen Chen Institute of Traffic and Transportation, National Chiao Tung University, Taipei, Taiwan
Pages 608-632 | Published online: 04 Sep 2009

Citations (9)

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Read on this site (1)

Sin-Jin Lin, Chang-Sheng Wang & Ming-Fu Hsu. (2014) SELECTION OF MULTIPLE COMBINATION STRATEGIES FOR RISK ASSESSMENT. Cybernetics and Systems 45:8, pages 622-634.
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Articles from other publishers (8)

Bo Wu & Changlong Zheng. (2022) Pattern Recognition of Holographic Image Library Based on Deep Learning. Journal of Healthcare Engineering 2022, pages 1-9.
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Saumendra Das & Janmenjoy Nayak. 2022. Computational Intelligence in Data Mining. Computational Intelligence in Data Mining 489 507 .
Lopamudra Behera, Pragyan Nanda, Bhagyashree Mohanta, Rojalin Behera & Srikanta Patnaik. 2021. Advances in Machine Learning and Computational Intelligence. Advances in Machine Learning and Computational Intelligence 189 206 .
Jing-Rong Chang, Hsin-Ying Liang, Long-Sheng Chen & Chia-Wei Chang. (2020) Novel feature selection approaches for improving the performance of sentiment classification. Journal of Ambient Intelligence and Humanized Computing.
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Elvira Ismagiloiva, Yogesh Dwivedi & Nripendra Rana. 2020. Re-imagining Diffusion and Adoption of Information Technology and Systems: A Continuing Conversation. Re-imagining Diffusion and Adoption of Information Technology and Systems: A Continuing Conversation 43 53 .
Long-Sheng Chen, Zue-Cheng Lin & Jing-Rong Chang. (2015) FIR: An Effective Scheme for Extracting Useful Metadata from Social Media. Journal of Medical Systems 39:11.
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Long-Sheng Chen & Pao-Chung Chang. (2012) Extracting knowledge of customers’ preferences in massively multiplayer online role playing games. Neural Computing and Applications 23:6, pages 1787-1799.
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Long-Sheng Chen, Cheng-Hsiang Liu & Hui-Ju Chiu. (2011) A neural network based approach for sentiment classification in the blogosphere. Journal of Informetrics 5:2, pages 313-322.
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