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The Service Industries Journal Volume 32, 2012 - Issue 2
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Original Articles

The influence of internet customer reviews on the online sales and prices in hotel industry

Hulisi Öğüt Department of Business Administration, TOBB University of Economics and Technology, Sogutozu Cad. No: 43, Ankara, 06560, TurkeyCorrespondence[email protected]
&
Bedri Kamil Onur Taş Department of Economics, TOBB University of Economics and Technology, Sogutozu Cad. No: 43, Ankara, 06560, Turkey
Pages 197-214 | Received 26 Aug 2009, Accepted 15 Sep 2010, Published online: 17 Jan 2011

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