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The Service Industries Journal Volume 42, 2022 - Issue 1-2
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Stakeholder engagement and business model innovation value

Linda D. Hollebeeka Professor of Marketing, Department of Marketing and Communication, IPAG Business School, Paris, France;b Professor of Marketing, Faculty of Economics and Business Administration, Vilnius University, Vilnius, Lithuania;c Professor of Marketing, Department of Business Administration, Tallinn University of Technology, Tallinn, EstoniaCorrespondence[email protected]
ORCID Iconhttps://orcid.org/0000-0002-1282-0319View further author information
ORCID Icon,
Sigitas Urbonaviciusb Professor of Marketing, Faculty of Economics and Business Administration, Vilnius University, Vilnius, LithuaniaView further author information
,
Valdimar Sigurdssond Professor of Marketing, Department of Business Administration, Reykjavik University, Reykjavik, IcelandView further author information
,
Moira K. Clarke Professor of Strategic Marketing, Henley Business School (Greenlands Campus), University of Reading, Henley, UKView further author information
,
Oliver Partsc Professor of Marketing, Department of Business Administration, Tallinn University of Technology, Tallinn, EstoniaView further author information
&
Raouf Ahmad Ratherf Scientific Researcher/Guest Faculty, Department of Management Studies (South Campus), University of Kashmir, Jammu and Kashmir, IndiaORCID Iconhttps://orcid.org/0000-0002-9242-1165View further author information
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Pages 42-58 | Received 05 Nov 2021, Accepted 30 Dec 2021, Published online: 14 Jan 2022

Citations (21)

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Mir Shahid Satar, Raouf Ahmad Rather, Shakir Hussain Parrey, Islam Elbayoumi Salem, Arslan Rafi & Zahed Ghaderi. (2023) Understanding customer brand engagement through service environment: a multilevel analysis. The Service Industries Journal 0:0, pages 1-26.
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Manuel Sánchez-Robles, Rosa Puertas & Domingo Ribeiro-Soriano. (2023) Startup initiatives in social service industries: cohousing and energy communities. The Service Industries Journal 0:0, pages 1-19.
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Raouf Ahmad Rather, Shakir Hussain Parrey, Rafia Gulzar & Shakeel Ul Rehman. (2023) Does gamification effect customer brand engagement and co-creation during pandemic? A moderated-mediation analysis. Journal of Global Scholars of Marketing Science 33:2, pages 285-311.
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Mir Shahid Satar, Raouf Ahmad Rather, Shakir Hussain Parrey, Huda Khan & Tareq Rasul. (2023) Eliciting consumer-engagement and experience to foster consumer-based-brand-equity: moderation of perceived-health-beliefs. The Service Industries Journal 0:0, pages 1-26.
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Matias Lievonen, Jana Bowden & Vilma Luoma-aho. (2023) Towards a typology of negative engagement behavior in social media. The Service Industries Journal 43:3-4, pages 238-259.
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Jiawen Chen & Linlin Liu. (2022) Effectuation, SME service innovation, and business customers’ value perception. The Service Industries Journal 0:0, pages 1-36.
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Navin Kumar, Rajeev Kumar Panda & Kishalay Adhikari. (2022) Transforming tourists’ intentions through destination engagement: insights from transformative learning theory. The Service Industries Journal 42:9-10, pages 688-715.
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Hasan Evrim Arici, Mehmet Ali Köseoglu & Alptekin Sökmen. (2022) The intellectual structure of customer experience research in service scholarship: a bibliometric analysis. The Service Industries Journal 42:7-8, pages 514-550.
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Muhammad Amin, Kimmy Wa Chan, Amjad Shamim, Zulkipli Bin Ghazali & Fong-Woon Lai. (2022) Engaging employees in value cocreation: interplay among firm, employee, and supervisor. The Service Industries Journal 0:0, pages 1-28.
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Thomas L. Powers, Dawn B. Valentine & Karen N. Kennedy. Firm performance and perceptions of market orientation. Journal of Marketing Theory and Practice 0:0, pages 1-17.
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Articles from other publishers (11)

Antonio Botti & Giovanni Baldi. (2024) Business model innovation and Industry 5.0: a possible integration in GLAM institutions. European Journal of Innovation Management.
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Sarah Mueller-Saegebrecht. (2024) Business model innovation decisions: the role of group biases and risk willingness. Management Decision 62:13, pages 69-108.
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Janakiraman Moorthy & Atul Parvatiyar. 2024. Customer Centric Support Services in the Digital Age. Customer Centric Support Services in the Digital Age 155 198 .
Raouf Ahmad Rather, Shakir Hussain Parrey, Rafia Gulzar & Shakeel ul Rehman. (2022) COVID-19-based threat vs coping appraisal: effect of psychological risk on customer engagement and behavioral intentions. Journal of Hospitality and Tourism Insights 6:5, pages 2093-2114.
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Sigitas Urbonavicius. (2023) Relative power of online buyers in regard to a store: How it encourages them to disclose their personal data?. Journal of Retailing and Consumer Services 75, pages 103510.
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Shan Jiang, Jun Wang, Ruilin Zhang & Ou Liu. (2023) Innovation climate for individual motivation and innovation performance: Is innovative behavior a missing link?. Journal of Innovation & Knowledge 8:4, pages 100440.
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Hasan Valiyan, Mohammadreza Abdoli, Alireza Koushki Jahromi, Leila Zamanianfar & Peyman Gholizadeh. (2022) Analysis of the integrating sustainable value creation process: evidence from Iran's automotive industry. The TQM Journal 35:7, pages 1632-1657.
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Sha Xu, Jie He, Alastair M. Morrison, Xiaohua Su & Renhong Zhu. (2023) The role of bricolage in countering resource constraints and uncertainty in start-up business model innovation. European Journal of Innovation Management.
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Sanaz Vatankhah, Vahideh Bamshad, Levent Altinay & Glauco De Vita. (2023) Understanding business model development through the lens of complexity theory: Enablers and barriers. Journal of Business Research 155, pages 113350.
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Sha Xu, Jie He, Alastair M. Morrison, Michael de Domenici & Yaozhong Wang. (2022) Entrepreneurial networks, effectuation and business model innovation of startups: The moderating role of environmental dynamism. Creativity and Innovation Management 31:3, pages 460-478.
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Yu Mu, Bart Bossink & Tsvi Vinig. (2022) Developing a classification scheme of service innovation. Annals of Tourism Research 95, pages 103411.
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