Citations (55)
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Francisco Liébana-Cabanillas, Juan Miguel Alcántara-Pilar, Nidhi Singh & Vanja Pavluković. (2023) Overview of the Adoption of Online Food Ordering Services in Spain and India. An Analytical Approach Based on the Stimulus-Organism-Response Model. International Journal of Human–Computer Interaction 0:0, pages 1-15.
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Maja Šerić, Đurđana Ozretić Došen & Josip Mikulić. (2023) Antecedents and moderators of positive word of mouth communication among tourist destination residents during the COVID-19 pandemic. Current Issues in Tourism 26:2, pages 224-241.
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Zandivuta Kankhuni & Cecilia Ngwira. (2022) Overland tourists’ natural soundscape perceptions: influences on experience, satisfaction, and electronic word-of-mouth. Tourism Recreation Research 47:5-6, pages 591-607.
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Daniel Leung. (2022) The Interplay of Review Valence and Review Platform on Readers’ Perceptions and Reactions Toward Online Hotel Reviews. International Journal of Hospitality & Tourism Administration 23:4, pages 696-722.
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Le Van Huy, Quyen Phu Thi Phan, Hoang Long Phan, Nhat Tan Pham & Ninh Nguyen. (2022) Improving tourists’ green electronic word-of-mouth: a mediation and moderation analysis. Asia Pacific Journal of Tourism Research 27:5, pages 547-561.
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Chuleeporn Changchit, Tim Klaus & Ravi Lonkani. (2022) Online Reviews: What Drives Consumers to Use Them. Journal of Computer Information Systems 62:2, pages 227-236.
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Andrea Ganzaroli, Ivan De Noni & Michelle Bonera. (2021) The influence of foreigners’ buzzing on TripAdvisor ranking of restaurants in Venice: implications for the sustainability of over-touristed heritage cities. Current Issues in Tourism 24:14, pages 2044-2058.
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Emílio José Montero Arruda Filho & Alexis de Araújo Barcelos. (2021) Negative Online Word-of-Mouth: Consumers’ Retaliation in the Digital World. Journal of Global Marketing 34:1, pages 19-37.
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Husni Kharouf, Harjit Sekhon, Syed Muhammad Fazal-e-Hasan, Ellie Hickman & Gary Mortimer. (2019) The role of effective communication and trustworthiness in determining guests’ loyalty. Journal of Hospitality Marketing & Management 28:2, pages 240-262.
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Charu Sijoria, Srabanti Mukherjee & Biplab Datta. (2019) Impact of the antecedents of electronic word of mouth on consumer based brand equity: a study on the hotel industry. Journal of Hospitality Marketing & Management 28:1, pages 1-27.
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Shu-Chuan Chu, Che-Hui Lien & Yang Cao. (2019) Electronic word-of-mouth (eWOM) on WeChat: examining the influence of sense of belonging, need for self-enhancement, and consumer engagement on Chinese travellers’ eWOM. International Journal of Advertising 38:1, pages 26-49.
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Jaime Romero. (2017) Customer Engagement Behaviors in Hospitality: Customer-Based Antecedents. Journal of Hospitality Marketing & Management 26:6, pages 565-584.
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Janet Hernández-Méndez, Francisco Muñoz-Leiva & Juan Sánchez-Fernández. (2015) The influence of e-word-of-mouth on travel decision-making: consumer profiles. Current Issues in Tourism 18:11, pages 1001-1021.
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Nigel L. Williams, Alessandro Inversini, Dimitrios Buhalis & Nicole Ferdinand. (2015) Community crosstalk: an exploratory analysis of destination and festival eWOM on Twitter. Journal of Marketing Management 31:9-10, pages 1113-1140.
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Julie S. Tinson, Michael A. J. Saren & Bridget E. Roth. (2015) Exploring the role of dark tourism in the creation of national identity of young Americans. Journal of Marketing Management 31:7-8, pages 856-880.
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Articles from other publishers (40)
Uzma Noor, Mahnaz Mansoor & Amjad Shamim. (2022) Customers create customers!–Assessing the role of perceived personalization, online advertising engagement and online users' modes in generating positive e-WOM. Asia-Pacific Journal of Business Administration 16:2, pages 392-409.
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Mingqiu Wei, Yi Li, Tong Zhang & Xuerui Liu. (2023) How values are co-created by tourists and TikTok that are conducive to destination promotion: Evidence from Chongqing. Journal of Vacation Marketing.
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Jing Li, Puvaneswaran Kunasekaran, Kei Wei Chia & Stephanie Hui-Wen Chuah. (2023) A systematic mapping study on Tourist-Tourist interactions. Journal of Hospitality and Tourism Management 56, pages 163-185.
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Abdullah F. Al Naim, Abu Elnasr E. Sobaih & Ibrahim A. Elshaer. (2023) Enhancing Green Electronic Word-of-Mouth in the Saudi Tourism Industry: An Integration of the Ability, Motivation, and Opportunity and Planned Behaviour Theories. Sustainability 15:11, pages 9085.
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Abid Hussain, Mingxing Li, Shahida Kanwel, Muhammad Asif, Arif Jameel & Jinsoo Hwang. (2023) Impact of Tourism Satisfaction and Service Quality on Destination Loyalty: A Structural Equation Modeling Approach concerning China Resort Hotels. Sustainability 15:9, pages 7713.
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Zakaria Elkhwesky, Abuelhassan Elshazly Abuelhassan, Esraa Fayez Youssif Elkhwesky & Sawsan Haider Abdullah Khreis. (2023) Antecedents and consequences of behavioural intention to use virtual reality in tourism: Evidence from Gen-Y and Gen-Z consumers in Egypt. Tourism and Hospitality Research, pages 146735842311705.
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Long Pham, Tim Klaus & Chuleeporn Changchit. (2023) Factors Influencing Intention to Use Online Consumer Reviews. Journal of Global Information Management 31:1, pages 1-22.
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L. Javier Cabeza-Ramírez, Sandra M. Sánchez-Cañizares, Luna M. Santos-Roldán & Fernando J. Fuentes-García. (2023) Exploring the effectiveness of fashion recommendations made by social media influencers in the centennial generation. Textile Research Journal, pages 004051752311558.
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Paula Rodríguez-Torrico, Rebeca San José Cabezudo, Sonia San-Martín & Lauren Trabold Apadula. (2021) Let it flow: the role of seamlessness and the optimal experience on consumer word of mouth in omnichannel marketing. Journal of Research in Interactive Marketing 17:1, pages 1-18.
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Indah Fatmawati & Nur Arifin Marzuki. 2023. Impact of Artificial Intelligence, and the Fourth Industrial Revolution on Business Success. Impact of Artificial Intelligence, and the Fourth Industrial Revolution on Business Success
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Sergio Ibáñez‐Sánchez, Carlos Orús & Carlos Flavián. (2022) Augmented reality filters on social media. Analyzing the drivers of playability based on uses and gratifications theory. Psychology & Marketing 39:3, pages 559-578.
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Jelena Kapeš, Karla Keča, Nikolina Fugošić & Ana Čuić Tanković. (2022) MANAGEMENT RESPONSE STRATEGIES TO A NEGATIVE ONLINE REVIEW: INFLUENCE ON POTENTIAL GUESTS’ TRUST. Tourism and hospitality management 28:1, pages 1-27.
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Gauze Pitipon Kitirattarkarn, Weiting Tao & Wan-Hsiu Sunny Tsai. (2020) Intended audience and valence of electronic word-of-mouth on social media: a study of Dutch consumers. Internet Research 31:3, pages 990-1017.
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M. Rosario González-Rodríguez, M. Carmen Díaz-Fernández, Anil Bilgihan, Fangfang Shi & Fevzi Okumus. (2021) UGC involvement, motivation and personality: Comparison between China and Spain. Journal of Destination Marketing & Management 19, pages 100543.
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Maria Vincenza Ciasullo, Raffaella Montera & Rocco Palumbo. (2021) Online content responsiveness strategies in the hospitality context: exploratory insights and a research agenda. The TQM Journal.
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Sandra Schneider. (2021) Purchase intention of frugal household appliances among generation y in Germany – modified tam approach. Marketing and Management of Innovations 5:2, pages 303-313.
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Husni Kharouf, Rui Biscaia, Alexeis Garcia-Perez & Ellie Hickman. (2020) Understanding online event experience: The importance of communication, engagement and interaction. Journal of Business Research 121, pages 735-746.
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Nuri Purwanto & Chusnul Rofiah. (2020) Pengaruh Electronic Word Of Mouth Terhadap Minat Berkunjung Dengan Mediasi Theory Of Planned Behavior Pada Obyek Wisata Halal Di Kabupaten Jombang. JURNAL NUSANTARA APLIKASI MANAJEMEN BISNIS 5:2, pages 176-191.
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Jeongyeon (Jennie) Ahn, Eun-Kyong (Cindy) Choi & Hyun-Woo Joung. (2020) Does Gender Moderate the Relationship among Festival Attendees’ Motivation, Perceived Value, Visitor Satisfaction, and Electronic Word-of-Mouth?. Information 11:9, pages 412.
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Nader Seyyedamiri & Ala Khosravani. (2020) Identification of the Effective E-Promotional Tools on Improving Destination Brand Image. Journal of Global Information Management 28:3, pages 169-183.
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Fatma DEMİRAĞ. (2020) Planlı Davranış Teorisi Çerçevesinde Elektronik Ağızdan Ağıza İletişimin Satın Almaya EtkisiThe Effect of Electronic Word of Mouth on Purchase In The Wiew Framework Of Theory of Planned Behavior. İzmir İktisat Dergisi 35:2, pages 241-253.
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Muhammad Bilal, Zeng Jianqiu, Umair Akram, Yasir Tanveer, Muhammad Sohaib & Muhammad Ahsan Ali Raza. (2020) The Role of Motivational Factors for Determining Attitude Towards eWOM in Social Media Context. International Journal of Enterprise Information Systems 16:2, pages 73-91.
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Tri D. Le, Linda J. Robinson & Angela R. Dobele. (2019) Word‐of‐mouth information processing routes: The mediating role of message and source characteristics. Journal of Consumer Behaviour 19:2, pages 171-181.
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Lu Zhang, Yixing (Lisa) Gao & Xiaoyun Zheng. (2019) Let’s Talk About This in Public: Consumer Expectations for Online Review Response. Cornell Hospitality Quarterly 61:1, pages 68-83.
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Raife Meltem Yetkin Özbük. 2020. Leveraging Consumer Behavior and Psychology in the Digital Economy. Leveraging Consumer Behavior and Psychology in the Digital Economy
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Linda Gabbianelli & Tonino Pencarelli. 2020. Exploring the Power of Electronic Word-of-Mouth in the Services Industry. Exploring the Power of Electronic Word-of-Mouth in the Services Industry
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Marta Nieto-Garcia, Giuliano Resce, Alessio Ishizaka, Nicoletta Occhiocupo & Giampaolo Viglia. (2019) The dimensions of hotel customer ratings that boost RevPAR. International Journal of Hospitality Management 77, pages 583-592.
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Chih-Lun Alan Yen & Chun-Hung Hugo Tang. (2019) The effects of hotel attribute performance on electronic word-of-mouth (eWOM) behaviors. International Journal of Hospitality Management 76, pages 9-18.
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Jaime Romero. (2017) Exploring customer engagement in tourism. Journal of Vacation Marketing 24:4, pages 293-306.
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Charu Sijoria, Srabanti Mukherjee & Biplab Datta. (2018) Impact of the antecedents of eWOM on CBBE. Marketing Intelligence & Planning 36:5, pages 528-542.
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Syed Zamberi Ahmad, Norita Ahmad & Abdul Rahim Abu Bakar. (2018) Reflections of entrepreneurs of small and medium-sized enterprises concerning the adoption of social media and its impact on performance outcomes: Evidence from the UAE. Telematics and Informatics 35:1, pages 6-17.
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Alina Baber, Ramayah Thurasamy, Muhammad Imran Malik, Bushra Sadiq, Samina Islam & Muhammad Sajjad. (2016) Online word-of-mouth antecedents, attitude and intention-to-purchase electronic products in Pakistan. Telematics and Informatics 33:2, pages 388-400.
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Abdulaziz Elwalda, Kevin Lü & Maged Ali. (2016) Perceived derived attributes of online customer reviews. Computers in Human Behavior 56, pages 306-319.
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Taşkın Dirsehan. 2016. Capturing, Analyzing, and Managing Word-of-Mouth in the Digital Marketplace. Capturing, Analyzing, and Managing Word-of-Mouth in the Digital Marketplace
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