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Journal of Marketing Management Volume 29, 2013 - Issue 13-14: Virtual Worlds
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Articles

Shopping behaviour and satisfaction outcomes

Eric P. JackUniversity of Alabama at Birmingham, USAView further author information
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Thomas L. PowersUniversity of Alabama at Birmingham, USACorrespondence[email protected]
View further author information
Pages 1609-1630 | Published online: 03 Jul 2013

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Read on this site (3)

Chia-Wen Chang, Heng-Chiang Huang, Shih-Ju Wang & Han Lee. (2021) Relational bonds, customer engagement, and service quality. The Service Industries Journal 41:5-6, pages 330-354.
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Thomas M. Brill, Laura Munoz & Richard J. Miller. (2019) Siri, Alexa, and other digital assistants: a study of customer satisfaction with artificial intelligence applications. Journal of Marketing Management 35:15-16, pages 1401-1436.
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Seyed Ali Alavi, Sajad Rezaei, Naser Valaei & Wan Khairuzzaman Wan Ismail. (2016) Examining shopping mall consumer decision-making styles, satisfaction and purchase intention. The International Review of Retail, Distribution and Consumer Research 26:3, pages 272-303.
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Articles from other publishers (9)

Tobias Keil & Dorothea Kissel. 2023. Marketing & Innovation 2023. Marketing & Innovation 2023 221 243 .
Andreas Klein & Varinder M. Sharma. (2022) Consumer decision-making styles, involvement, and the intention to participate in online group buying. Journal of Retailing and Consumer Services 64, pages 102808.
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Rodolfo Treviño, Sergio Guerra & Eloísa Treviño. (2019) La imagen de la tienda en la satisfacción del cliente a través de la comunicación de boca a boca (The store image in customer satisfaction through word to mouth communication). Revista Innovaciones de Negocios 16:32.
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Jianze Li, Andreas Hamacher, Daniel Waghorn, David Barnes & Stephen Jia Wang. 2018. Interactivity, Game Creation, Design, Learning, and Innovation. Interactivity, Game Creation, Design, Learning, and Innovation 116 126 .
Vipul Pare & Naser Pourazad. (2017) The Big Bazaar: an examination of Indian shopping mall behaviour and demographic differences. Asia Pacific Journal of Marketing and Logistics 29:5, pages 1160-1177.
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Udo Gottlieb & Constanza Bianchi. (2017) Virtual trade shows: Exhibitors’ perspectives on virtual marketing capability requirements. Electronic Commerce Research and Applications 21, pages 17-26.
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Ameet Pandit & Sonia Vilches-Montero. (2016) Are reward cards just a business deal? The role of calculative versus emotional card commitment in driving store loyalty. Journal of Retailing and Consumer Services 31, pages 355-360.
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Banwari Mittal. (2016) Psychographics of comparison shoppers. Journal of Consumer Marketing 33:1, pages 20-31.
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Sajad Rezaei, Maryam Emami & Naser Valaei. 2016. Encyclopedia of E-Commerce Development, Implementation, and Management. Encyclopedia of E-Commerce Development, Implementation, and Management 1674 1692 .

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