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Bang Nguyen-Viet & Yen Thi Hoang Nguyen. (2024) Understanding Gamification Advertising Effectiveness in an S-Commerce Context: A Study in an Emerging Market. Journal of Promotion Management 30:4, pages 552-582.
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Eunseon (Penny) Kwon, Tae Rang Choi & Liang Ma. (2024) Me, like Chanel: Examining Antecedents and Consequences of Consumers’ Luxury Brand Engagement on Instagram. Journal of Current Issues & Research in Advertising 45:1, pages 1-21.
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Adam Palmquist. (2023) Stakeholders’ design preferences for instructional gamification. Behaviour & Information Technology 0:0, pages 1-33.
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Dandan He, Zhong Yao, Pengfei Tang & Yuanhong Ma. (2023) Impacts of different interactions on viewers’ sense of virtual community: an empirical study of live streaming platform. Behaviour & Information Technology 42:7, pages 940-960.
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Lenna V. Shulga, James A. Busser, Billy Bai & Hyelin (Lina) Kim. (2023) Branding Co-Creation with Consumer-Generated Advertising: Effect on Creators and Observers. Journal of Advertising 52:1, pages 5-23.
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Carlota Lorenzo-Romero, Leticia del-Pozo-Ruiz, Juan-Antonio Mondéjar-Jiménez & María Fuentes-Blasco. The importance of co-creation experience: online accommodation platforms. Current Issues in Tourism 0:0, pages 1-17.
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Allan Lubart & Sonia Capelli. (2024) Gamification of the point of sale using hybrid-reality games: Non-players' negative influence on players' service experience. Technological Forecasting and Social Change 203, pages 123380.
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Anuradha Yadav, Rajesh Kumar Singh, Ruchi Mishra & Surajit Bag. (2023) Perceived challenges affecting user engagement in online community: an analysis of interrelationships and interaction. Benchmarking: An International Journal 31:4, pages 1320-1349.
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Wafa Hammedi, Thomas Leclercq & Nadia Steils. (2023) Gamification Myopia: Satiation Effects in Gamified Activities. Journal of Service Research 27:2, pages 213-230.
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Avinash D. Pathardikar, Praveen Kumar Mishra & Sangeeta Sahu. (2024) Distributive justice and normative commitment: the mediating role of job satisfaction among the executives. Journal of Management Development.
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Pei-Hsuan Tsai. (2024) Exploring consumer purchase intention in cross-boundary retail alliances with gamified OMO virtual-physical fusion services. Journal of Retailing and Consumer Services 77, pages 103698.
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João M. Lopes, Sofia Gomes & Ivo Rodrigues. (2022) Playing the gamification and co-creation game: a bibliometric literature review. Management Review Quarterly 74:1, pages 353-376.
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Abhishek Behl, Nirma Jayawardena, Shikha Bhardwaj, Vijay Pereira, Manlio del Giudice & Justin Zhang. (2024) Examining the failure of gamification in implementing innovation from the perspective of problematization in the retail sectors of emerging economies. Technovation 129, pages 102902.
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Karine Charry, Ingrid Poncin, Avreliane Kullak & Linda D. Hollebeek. (2023) Gamification's role in fostering user engagement with healthy food‐based digital content. Psychology & Marketing 41:1, pages 69-85.
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Shih-Lun “Allen” Tseng, Heshan Sun, Radhika Santhanam, Shuya Lu & Jason B. Thatcher. (2023) Rethinking Gamification Failure: A Model and Investigation of Gamified System Maladaptive Behaviors. Information Systems Research.
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Corinna Vera Hedwig Schmidt, Jonas Manske & Tessa Christina Flatten. (2023) Experience matters: The mediating role of gameful experience in the relationship between gamified competition and perceived innovation culture. Creativity and Innovation Management 32:4, pages 551-567.
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Gautam Srivastava, Surajit Bag, Muhammad Sabbir Rahman, Jan Harm Christiaan Pretorius & Mohammad Osman Gani. (2022) Examining the dark side of using gamification elements in online community engagement: an application of PLS-SEM and ANN modeling. Benchmarking: An International Journal 30:9, pages 2921-2947.
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Anupama Sukhu & Anil Bilgihan. (2023) Service recovery strategies: mitigating negative word-of-mouth in the hotel industry through enhanced customer engagement. International Hospitality Review.
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Aelita Skarzauskiene & Monika Mačiulienė. (2023) Assessment of users’ behavior in Lithuanian online communities. Frontiers in Psychology 14.
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Qingyu Guo, Chuhan Shi, Zhuohao Yin, Chengzhong Liu & Xiaojuan Ma. (2023) Exploring the Effects of Event-induced Sudden Influx of Newcomers to Online Pop Music Fandom Communities: Content, Interaction, and Engagement. Proceedings of the ACM on Human-Computer Interaction 7:CSCW2, pages 1-24.
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Xiaoyu Miao, Ben Niu, Congcong Yang & Yuanyue Feng. (2023) Examining the gamified effect of the blindbox design: The moderating role of price. Journal of Retailing and Consumer Services 74, pages 103423.
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Zoé Masson & Guy Parmentier. (2023) Drivers and mechanisms for online communities performance: A systematic literature review. European Management Journal 41:4, pages 590-606.
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Linda D. Hollebeek, Viktorija Kulikovskaja, Marco Hubert & Klaus G. Grunert. (2023) Exploring a customer engagement spillover effect on social media: the moderating role of customer conscientiousness. Internet Research 33:4, pages 1573-1596.
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Maria Elena Latino, Marta Menegoli, Fulvio Signore & Maria Chiara De Lorenzi. (2023) The Potential of Gamification for Social Sustainability: Meaning and Purposes in Agri-Food Industry. Sustainability 15:12, pages 9503.
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Annetta Grant, Henri Weijo & Peter A. Dacin. (2023) How institutional logics shape fairness in crowdsourcing: The case of Threadless. International Journal of Research in Marketing 40:2, pages 378-397.
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Linda D. Hollebeek, Wafa Hammedi & David E. Sprott. (2023) Consumer engagement, stress, and conservation of resources theory: A review, conceptual development, and future research agenda. Psychology & Marketing 40:5, pages 926-937.
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Mario Schaarschmidt & David B. Dose. (2023) Customer engagement in idea contests: Emotional and behavioral consequences of idea rejection. Psychology & Marketing 40:5, pages 888-909.
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João M. Lopes, Sofia Gomes, Pedro Lopes, Adriana Silva, Daniel Lourenço, Duarte Esteves, Mafalda Cardoso & Valter Redondo. (2023) Exploring the Role of Gamification in the Online Shopping Experience in Retail Stores: An Exploratory Study. Social Sciences 12:4, pages 235.
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Jorge H.O. Silva, Glauco H.S. Mendes, Jorge G. Teixeira & Daniel Braatz. (2023) Gamification in the customer journey: a conceptual model and future research opportunities. Journal of Service Theory and Practice 33:3, pages 352-386.
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Nirma Sadamali Jayawardena & Aastha Behl. (2023) Adverse effects of using gamification elements in online communities: a scoping review. Information Systems and e-Business Management.
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Robert Ciuchita, Jonas Heller, Sarah Köcher, Sören Köcher, Thomas Leclercq, Karim Sidaoui & Susan Stead. (2022) It is Really Not a Game: An Integrative Review of Gamification for Service Research. Journal of Service Research 26:1, pages 3-20.
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Chitrakshi Bhutani & Abhishek Behl. 2023. The Palgrave Handbook of Interactive Marketing. The Palgrave Handbook of Interactive Marketing
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Thomas Leclercq. (2022) No pain, no gain! The uncertainty-to-win effect on customer experience quality through gamified interaction. Recherche et Applications en Marketing (English Edition) 37:4, pages 68-98.
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Magdalena Bekk, René Eppmann, Kristina Klein & Franziska Völckner. (2022) All that glitters is not gold: An investigation into the undesired effects of gamification and how to mitigate them through gamification design. International Journal of Research in Marketing 39:4, pages 1059-1081.
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R. Bala Subramanian, P. B. Srikanth & Munish Thakur. (2022) Influence of distributive justice on organizational citizenship behaviors: The mediating role of gratitude. Frontiers in Psychology 13.
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Raouf Ahmad Rather, Linda D. Hollebeek, Tan VO‐THANH, Haywantee Ramkissoon, Anu Leppiman & Dale Smith. (2022) Shaping customer brand loyalty during the pandemic: The role of brand credibility, value congruence, experience, identification, and engagement. Journal of Consumer Behaviour 21:5, pages 1175-1189.
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Thomas Leclercq. (2022) A vaincre sans péril, on triomphe sans gloire ! L’effet de l’incertitude de gagner sur la qualité de l’expérience client durant les interactions gamifiées. Recherche et Applications en Marketing (French Edition) 37:3, pages 71-100.
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Ertan GÜNDÜZ. (2022) Kabul Arzusu Aracılığında Oyun Deneyiminin Örgütsel Öğrenme Kapasitesine EtkisiThe Effect of Game Experience on Organizational Learning Capacity through the Will for Acceptance. İnsan ve Toplum Bilimleri Araştırmaları Dergisi 11:1, pages 227-252.
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Hassan Selim, Riyad Eid, Gomaa Agag & Yasser Moustafa Shehawy. (2022) Cross-national differences in travelers’ continuance of knowledge sharing in online travel communities. Journal of Retailing and Consumer Services 65, pages 102886.
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Weng Marc Lim, Tareq Rasul, Satish Kumar & Mamun Ala. (2022) Past, present, and future of customer engagement. Journal of Business Research 140, pages 439-458.
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Vítor Simões-Silva, António Marques, Catarina Pinho, Diana Gonçalves Pereira, Joana Ferreira Oliveira & Maria Luísa Barros. 2022. Digital Therapies in Psychosocial Rehabilitation and Mental Health. Digital Therapies in Psychosocial Rehabilitation and Mental Health
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Pradeep Kautish, Linda D. Hollebeek, Arpita Khare & Raouf Ahmed Rather. 2022. Managing Disruptions in Business. Managing Disruptions in Business
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George Kofi Amoako, Robert Kwame Dzogbenuku & Desmond Kwadjo Kumi. (2021) Service recovery and loyalty of Uber sharing economy: The mediating effect of trust. Research in Transportation Business & Management 41, pages 100647.
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Patrick Weretecki, Goetz Greve, Kenneth Bates & Jörg Henseler. (2021) Information management can’t be all fun and games, can it? How gamified experiences foster information exchange in multi-actor service ecosystems. International Journal of Information Management 61, pages 102391.
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Linda D. Hollebeek, Kallol Das & Yupal Shukla. (2021) Game on! How gamified loyalty programs boost customer engagement value. International Journal of Information Management 61, pages 102308.
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Isabel Oliveira Jordao do Amaral & Minhyung Kang. (2021) Gamification effects on users' motivation to contribute knowledge in a Portuguese Q&A community. Aslib Journal of Information Management 73:4, pages 578-599.
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Jessica Müller, Ángel Acevedo-Duque, Sheyla Müller, Prateek Kalia & Khalid Mehmood. (2021) Predictive Sustainability Model Based on the Theory of Planned Behavior Incorporating Ecological Conscience and Moral Obligation. Sustainability 13:8, pages 4248.
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Chao Zhang, Pieter van Gorp, Maxine Derksen, Raoul Nuijten, Wijnand A. IJsselsteijn, Alberto Zanutto, Fabio Melillo & Roberto Pratola. (2021) Promoting Occupational Health through Gamification and E-Coaching: A 5-Month User Engagement Study. International Journal of Environmental Research and Public Health 18:6, pages 2823.
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Wafa Hammedi, Thomas Leclercq, Ingrid Poncin & Linda Alkire (Née Nasr). (2021) Uncovering the dark side of gamification at work: Impacts on engagement and well-being. Journal of Business Research 122, pages 256-269.
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Aaleya Rasool, Farooq Ahmad Shah & Jamid Ul Islam. (2020) Customer engagement in the digital age: a review and research agenda. Current Opinion in Psychology 36, pages 96-100.
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Imran Khan, Linda D. Hollebeek, Mobin Fatma, Jamid Ul Islam & Iivi Riivits-Arkonsuo. (2020) Customer experience and commitment in retailing: Does customer age matter?. Journal of Retailing and Consumer Services 57, pages 102219.
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Linda D. Hollebeek, Moira K. Clark, Tor W. Andreassen, Valdimar Sigurdsson & Dale Smith. (2020) Virtual reality through the customer journey: Framework and propositions. Journal of Retailing and Consumer Services 55, pages 102056.
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