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The Reference Librarian Volume 50, 2009 - Issue 4
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Articles

Desk Bound No More: Reference Services at a New Research University Library

Sara Davidson University of California Merced, Merced, CACorrespondence[email protected]
&
Susan Mikkelsen University of California Merced, Merced, CA
Pages 346-355 | Published online: 02 Oct 2009

Citations (19)

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Read on this site (12)

Jonquil D. Feldman, Emme Lopez, Christine S. Gaspard, Karen D. Barton & Luis F. Barcenes$suffix/text()$suffix/text(). (2018) Making It Work for Everyone: An Evolving Reference Service. Medical Reference Services Quarterly 37:1, pages 10-18.
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Vera J. Lux & Linda Rich. (2016) Can Student Assistants Effectively Provide Chat Reference Services? Student Transcripts vs. Librarian Transcripts. Internet Reference Services Quarterly 21:3-4, pages 115-139.
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Martin Garnar. (2016) Whither the Reference Desk? 20th Century Values in a 21st Century Service Model. The International Information & Library Review 48:3, pages 211-216.
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Brian Bunnett, Andrea Boehme, Steve Hardin, Shelley Arvin, Karen Evans, Paula Huey & Carey LaBella. (2016) Where did the reference desk go? Transforming staff and space to meet user needs. Journal of Access Services 13:2, pages 66-79.
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Lisa Vassady, Alyssa Archer & Eric Ackermann. (2015) READ-ing Our Way to Success: Using the READ Scale to Successfully Train Reference Student Assistants in the Referral Model. Journal of Library Administration 55:7, pages 535-548.
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Sonia Santana Arroyo. (2015) Reference Desk Is Not Dead Yet: A Perspective from the National Medical Library of Cuba. Community & Junior College Libraries 21:1-2, pages 41-51.
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Lori S. Mestre & Jessica M. LeCrone. (2015) Elevating the Student Assistant: An Integrated Development Program for Student Library Assistants. College & Undergraduate Libraries 22:1, pages 1-20.
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Brent Nunn & Elizabeth Ruane. (2012) Marketing Gets Personal: Promoting Reference Staff to Reach Users. Journal of Library Administration 52:6-7, pages 571-580.
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David Ward & Eric Phetteplace. (2012) Staffing by Design: A Methodology for Staffing Reference. Public Services Quarterly 8:3, pages 193-207.
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Paulita Aguilar, Kathleen Keating, Suzanne Schadl & Johann Van Reenen. (2011) Reference as Outreach: Meeting Users Where They Are. Journal of Library Administration 51:4, pages 343-358.
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Brent Nunn & Elizabeth Ruane. (2011) Marketing Gets Personal: Promoting Reference Staff to Reach Users. Journal of Library Administration 51:3, pages 291-300.
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IreneM. Lubker, MargaretE. Henderson, CatharineS. Canevari & BarbaraA. Wright. (2010) Refocusing Reference Services Outside the Library Building: One Library's Experience. Medical Reference Services Quarterly 29:3, pages 218-228.
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Articles from other publishers (7)

Kasia Gonnerman & Ken Johnson. (2016) Peer reference assistants in a small liberal arts college: case study. Reference Services Review 44:3, pages 292-308.
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Timothy Peters. (2015) Taking librarians off the desk: one library changes its reference desk staffing model. Performance Measurement and Metrics 16:1, pages 18-27.
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Allison Faix. (2014) Peer reference revisited. Reference Services Review 42:2, pages 305-319.
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. 2014. After the Book. After the Book 195 206 .
Gillian S. Gremmels. (2013) Staffing trends in college and university libraries. Reference Services Review 41:2, pages 233-252.
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Michael H. Truong. (2013) 18: MOBILE APP LEARNING LOUNGE. To Improve the Academy 32:1, pages 301-315.
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Christy R. Stevens. (2013) Reference Reviewed and Re-Envisioned: Revamping Librarian and Desk-Centric Services with LibStARs and LibAnswers. The Journal of Academic Librarianship 39:2, pages 202-214.
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