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Communications in Statistics - Theory and Methods Volume 14, 1985 - Issue 11
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Original Articles

Zero defects: a quality costs approach

Thomas C. Hsiang Quality Assurance Operations Center, Bell Communications Research,
&
Hau L. Lee Department of Industrial Engineering and Engineering Management, Stanford University,
Pages 2641-2655 | Published online: 05 Jul 2007

Citations (3)

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Read on this site (1)

Edward D. Arnheiter & Richard J. Giglio. (1998) A Quality Cost Model to Determine Optimal Policies for Purchased Components. Quality Management Journal 5:3, pages 54-64.
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Articles from other publishers (2)

Herbert Moskowitz, Robert Plante & Jen Tang. (2001) Allocation of quality improvement targets based on investments in learning. Naval Research Logistics (NRL) 48:8, pages 684-709.
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T. Hillman Willis & William D. Willis. (1996) A quality performance management system for industrial construction engineering projects. International Journal of Quality & Reliability Management 13:9, pages 38-48.
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