Advanced search
Publication Cover
Communication Monographs Volume 45, 1978 - Issue 1
Submit an article Journal homepage
48
Views
70
CrossRef citations to date
0
Altmetric
Original Articles

Behavioral correlates of perceptions of quality in decision‐making discussions

Dennis S. Gouran Associate professor of speech communication, Indiana University,
,
Candace Brown PhD. candidate at Indiana University,
&
David R. Henry Assistant professor of speech communication, California Polytechnic State University,
Pages 51-63 | Published online: 02 Jun 2009

Citations (70)

Keep up to date with the latest research on this topic with citation updates for this article.

Subscribe to citation updates

Read on this site (18)

Stephenson J. Beck. (2019) Majority and Minority Subgroup Argumentation Messages. Communication Reports 32:2, pages 69-81.
Read now
Kyungsub Stephen Choi & Il Im. (2015) Comparative Analysis of the Use of Mobile Microblogging and Nonmobile Online Message Board for Group Collaboration. International Journal of Electronic Commerce 19:4, pages 112-135.
Read now
David R. Seibold, Daisy R. Lemus & Paul Kang. (2010) Extending the Conversational Argument Coding Scheme in Studies of Argument Quality in Group Deliberations. Communication Methods and Measures 4:1-2, pages 46-64.
Read now
Daniel J. Canary & David R. Seibold. (2010) Origins and Development of the Conversational Argument Coding Scheme. Communication Methods and Measures 4:1-2, pages 7-26.
Read now
Andrew J. Flanagin , Hee Sun Park & David R. Seibold. (2004) Group performance and collaborative technology: a longitudinal and multilevel analysis of information quality, contribution equity, and members' satisfaction in computer‐mediated groups. Communication Monographs 71:3, pages 352-372.
Read now
Evan W. Duggan. (2003) Generating Systems Requirements With Facilitated Group Techniques. Human–Computer Interaction 18:4, pages 373-394.
Read now
JohnA. Hoxmeier & KennethA. Kozar. (2000) Electronic Meetings and Subsequent Meeting Behaviour: Systems as agents of change. Journal of Applied Management Studies 9:2, pages 177-195.
Read now
Ann Burnett & DianeM. Badzinski. (2000) An exploratory study of argument in the jury decision‐making process. Communication Quarterly 48:4, pages 380-396.
Read now
Gerardine DeSanctis, Marshall Scott Poole, GaryW. Dickson & BradM. Jackson. (1993) Interpretive analysis of team use of group technologies. Journal of Organizational Computing 3:1, pages 1-29.
Read now
Abhijit Gopal, Robert P. Bostrom & Wynne W. Chin. (1992) Applying Adaptive Structuration Theory to Investigate the Process of Group Support Systems Use. Journal of Management Information Systems 9:3, pages 45-69.
Read now
DennisS. Gouran. (1991) Rational approaches to decision‐making and problem‐solving discussion. Quarterly Journal of Speech 77:3, pages 343-358.
Read now
Ilze Zigurs, Gerardine DeSanctis & Julie Billingsley. (1991) Adoption Patterns and Attitudinal Development in Computer-Supported Meetings: An Exploratory Study with SAMM. Journal of Management Information Systems 7:4, pages 51-70.
Read now
JohnF. Cragan & DavidW. Wright. (1990) Small group communication research of the 1980s: A synthesis and critique. Communication Studies 41:3, pages 212-236.
Read now
GeraldM. Phillips, GeraldM. Santoro & ScottA. Kuehn. (1988) Computer: The use of computer‐mediated communication in training students in group problem‐solving and decision‐making techniques. American Journal of Distance Education 2:1, pages 38-51.
Read now
DanielJ. Canary, BrentG. Brossmann & DavidR. Seibold. (1987) Argument structures in decision‐making groups. Southern Speech Communication Journal 53:1, pages 18-37.
Read now
WilliamE. Jurma & DeidreL. Froelich. (1984) Effects of immediate instructor feedback on group discussion participants. Central States Speech Journal 35:3, pages 178-186.
Read now
StevenM. Alderton & WilliamE. Jurma. (1980) Genderless/gender‐related task leader communication and group satisfaction: A test of two hypotheses. Southern Speech Communication Journal 46:1, pages 48-60.
Read now
JohnF. Cragan & DavidW. Wright. (1980) Small group communication research of the 1970's: A synthesis and critique. Central States Speech Journal 31:3, pages 197-213.
Read now

Articles from other publishers (52)

Camelia Ram. (2020) Scenario presentation and scenario generation in multi-criteria assessments: An exploratory study. Technological Forecasting and Social Change 151, pages 119850.
Crossref
L. Alberto Franco, Etiënne A.J.A. Rouwette & Hubert Korzilius. (2016) Different paths to consensus? The impact of need for closure on model-supported group conflict management. European Journal of Operational Research 249:3, pages 878-889.
Crossref
Bernard C. Y. Tan, Kwok-Kee Wei, Wayne W. Huang & Guet-Ngoh Ng. 2015. Writing and Speaking in the Technology Professions. Writing and Speaking in the Technology Professions 357 369 .
John M. Malouff, Alexsandra Calic, Catherine M. McGrory, Rebecca L. Murrell & Nicola S. Schutte. (2012) Evidence for a Needs-Based Model of Organizational-Meeting Leadership. Current Psychology 31:1, pages 35-48.
Crossref
Volker G. Kuppelwieser & Jörg Finsterwalder. (2011) Psychological safety, contributions and service satisfaction of customers in group service experiences. Managing Service Quality: An International Journal 21:6, pages 617-635.
Crossref
Dawn Owens, Alanah Mitchell, Deepak Khazanchi & Ilze ZIgurs. (2011) An empirical investigation of virtual world projects and metaverse technology capabilities. ACM SIGMIS Database: the DATABASE for Advances in Information Systems 42:1, pages 74-101.
Crossref
Renee A. MeyersDavid R. Seibold & Paul Kang. (2010) Examining Argument in a Naturally Occurring Jury Deliberation. Small Group Research 41:4, pages 452-473.
Crossref
Zixiu Guo, Felix B. Tan, Tim Turner & Huizhong Xu. (2010) Group norms, media preferences, and group meeting success: A longitudinal study. Computers in Human Behavior 26:4, pages 645-655.
Crossref
Zixiu Guo, John D'Ambra, Tim Turner & Huiying Zhang. (2009) Improving the Effectiveness of Virtual Teams: A Comparison of Video-Conferencing and Face-to-Face Communication in China. IEEE Transactions on Professional Communication 52:1, pages 1-16.
Crossref
François Chiocchio & Daniel Forgues. (2008) Le rôle des objets-frontières dans l’apprentissage et la performance d’équipes d’étudiants travaillant à des projets de conception de bâtiments. Revue internationale des technologies en pédagogie universitaire 5:3, pages 6.
Crossref
David R. Seibold & Renee A. Meyers. (2016) Group Argument. Small Group Research 38:3, pages 312-336.
Crossref
Andrew Schwarz & Colleen Schwarz. (2016) The Role of Latent Beliefs and Group Cohesion in Predicting Group Decision Support Systems Success. Small Group Research 38:1, pages 195-229.
Crossref
Stephen A. Rains. (2016) The Impact of Anonymity on Perceptions of Source Credibility and Influence in Computer-Mediated Group Communication: A Test of Two Competing Hypotheses. Communication Research 34:1, pages 100-125.
Crossref
Moez Limayem, Probir Banerjee & Louis Ma. (2006) Impact of GDSS: Opening the black box. Decision Support Systems 42:2, pages 945-957.
Crossref
Moez Limayem. (2006) Human versus automated facilitation in the GSS context. ACM SIGMIS Database: the DATABASE for Advances in Information Systems 37:2-3, pages 156-166.
Crossref
P.B. Lowry, J.F. Nunamaker, A. Curtis & M.R. Lowry. (2005) The Impact of Process Structure on Novice, Virtual Collaborative Writing Teams. IEEE Transactions on Professional Communication 48:4, pages 341-364.
Crossref
P.B. Lowry, J.F. Nunamaker, Q.E. Booker, A. Curtis & M.R. Lowry. (2004) Creating Hybrid Distributed Learning Environments by Implementing Distributed Collaborative Writing in Traditional Educational Settings. IEEE Transactions on Professional Communication 47:3, pages 171-189.
Crossref
Evan W. Duggan & Cherian S. Thachenkary. (2004) Integrating nominal group technique and joint application development for improved systems requirements determination. Information & Management 41:4, pages 399-411.
Crossref
R.M. Fuller & A.R. Dennis. (2004) Does fit matter? the impact of fit on collaboration technology effectiveness over time. Does fit matter? the impact of fit on collaboration technology effectiveness over time.
Raquel Benbunan-Fich, Starr Roxanne Hiltz & Murray Turoff. (2003) A comparative content analysis of face-to-face vs. asynchronous group decision making. Decision Support Systems 34:4, pages 457-469.
Crossref
Wayne W. Huang, Kwok-Kee Wei, Richard T. Watson & Bernard C.Y. Tan. (2003) Supporting virtual team-building with a GSS: an empirical investigation. Decision Support Systems 34:4, pages 359-367.
Crossref
M. Limayem, M. Khalifa & S. Ma. (2002) Human versus automated facilitation in the GDSS context. Human versus automated facilitation in the GDSS context.
R.J. Ocker. (2002) The mediating effect of group development on satisfaction in a virtual and mixed-mode environment. The mediating effect of group development on satisfaction in a virtual and mixed-mode environment.
W.W. Huang & V.S. Lai. (2001) Can GSS groups make better decisions and feel good at the same time? A longitudinal study of asynchronous GSS groups. Can GSS groups make better decisions and feel good at the same time? A longitudinal study of asynchronous GSS groups.
R.J. Ocker. (2001) The relationship between interaction, group development, and outcome: a study of virtual communication. The relationship between interaction, group development, and outcome: a study of virtual communication.
R. Benbunan-Fich, S.R. Hiltz & M. Turoff. (2001) A comparative content analysis of face-to-face vs. ALN-mediated teamwork. A comparative content analysis of face-to-face vs. ALN-mediated teamwork.
Moez Limayem & Gerardine DeSanctis. (2000) Providing Decisional Guidance for Multicriteria Decision Making in Groups. Information Systems Research 11:4, pages 386-401.
Crossref
B.C.Y. Tan, Kwok-Kee Wei, W.W. Huang & Guet-Ngoh Ng. (2000) A dialogue technique to enhance electronic communication in virtual teams. IEEE Transactions on Professional Communication 43:2, pages 153-165.
Crossref
Bernard C. Y. Tan, Kwok-kee Wei, Choon-Ling Sia & Krishnamurthy S. Raman. (1999) A partial test of the task-medium fit proposition in a group support system environment. ACM Transactions on Computer-Human Interaction 6:1, pages 47-66.
Crossref
René ReitsmaIlze ZigursClayton LewisVance WilsonAnthony Sloane. (1996) Experiment with Simulation Models in Water-Resources Negotiations. Journal of Water Resources Planning and Management 122:1, pages 64-70.
Crossref
Fred Niederman & Gerardine DeSanctis. (2007) The Impact of a Structured‐Argument Approach on Group Problem Formulation*. Decision Sciences 26:4, pages 451-474.
Crossref
Wynne W. Chin & Abhijit Gopal. (1995) Adoption intention in GSS. ACM SIGMIS Database: the DATABASE for Advances in Information Systems 26:2-3, pages 42-64.
Crossref
Bernard C.Y. Tan, Hock-Hai Teo & Kwok-Kee Wei. (1995) Promoting consensus in small decision making groups. Information & Management 28:4, pages 251-259.
Crossref
J.A. Hoxmeier. (1995) Learning from group support system use: potential changes in subsequent meeting behavior. Learning from group support system use: potential changes in subsequent meeting behavior.
Leyland F. Pitt, A. Caroline Tynan & Deon Nel. (1994) Discourse and Deed. Journal of Managerial Psychology 9:5, pages 28-36.
Crossref
Richard T. Herschel, Theresa R. Cooper, Laura F. Smith & Lisa Arrington. (1994) Exploring numerical proportions in a unique context: The group support systems meeting environment. Sex Roles 31:1-2, pages 99-123.
Crossref
ABRAN J. SALAZAR, RANDY Y. HIROKAWA, KATHLEEN M. PROPP, KELLY M. JULIAN & GEOFF B. LEATHAM. (1994) In Search of True Causes:.. Human Communication Research 20:4, pages 529-599.
Crossref
Richard T. Herschel. (1994) The impact of varying gender composition on group brainstorming performance in a GSS environment. Computers in Human Behavior 10:2, pages 209-222.
Crossref
V. Sambamurthy & Wynne W. Chin. (1994) The Effects of Group Attitudes Toward Alternative GDSS Designs on the Decision-making Performance of Computer-Supported Groups. Decision Sciences 25:2, pages 215-241.
Crossref
Zigurs, Wilson, Sloane, Reitsma & Lewis. (1994) Simulation models and group negotiation: problems of task understanding and computer support. Simulation models and group negotiation: problems of task understanding and computer support.
V. Sambamurthy, Marshall Scott Poole & Janet Kelly. (2016) The Effects of Variations in Gdss Capabilities on Decision-Making Processes in Groups. Small Group Research 24:4, pages 523-546.
Crossref
M. Limayem, J.E. Lee-Partridge, G.W. Dickson & G. DeSanctis. (1993) Enhancing GDSS effectiveness: automated versus human facilitation. Enhancing GDSS effectiveness: automated versus human facilitation.
Kimberly Cass, Timothy J. Heintz & Kate M. Kaiser. (1992) An investigation of satisfaction when using a voice-synchronous GDSS in dispersed meetings. Information & Management 23:4, pages 173-182.
Crossref
Joey F. George, Alan R. Dennis & J. F. NunamakerJr.Jr.. (1992) An experimental investigation of facilitation in an EMS decision room. Group Decision and Negotiation 1:1, pages 57-70.
Crossref
Randy Y. Hirokawa & Kathryn M. Rost. (2016) Effective Group Decision Making in Organizations. Management Communication Quarterly 5:3, pages 267-288.
Crossref
A. Gopal, R.P. Bostrom & W. Chin. (1992) Modelling the process of GSS use: an adaptive structuration perspective. Modelling the process of GSS use: an adaptive structuration perspective.
Howard H. Greenbaum, Ira T. Kaplan & Regina Damiano. (2016) Organizational Group Measurement Instruments. Management Communication Quarterly 5:1, pages 126-148.
Crossref
K. Cass, T.J. Heintz & K.M. Kaiser. (1991) Using a voice-synchronous GDSS in dispersed locations: a preliminary analysis of participant satisfaction. Using a voice-synchronous GDSS in dispersed locations: a preliminary analysis of participant satisfaction.
Christine lacobucci. (2016) Accounts, Formulations and Goal Attainment Strategies in Service Encounters'. Journal of Language and Social Psychology 9:1-2, pages 85-99.
Crossref
Randy Y. Hirokawa & Dennis S. Gouran. (2016) Facilitation of Group Communication. Management Communication Quarterly 3:1, pages 71-92.
Crossref
RANDY Y. HIROKAWA. (1988) Group Communication and Decision-Making Performance A Continued Test of the Functional Perspective. Human Communication Research 14:4, pages 487-515.
Crossref
Lawrence R. Wheeless, Virginia Eman Wheeless & Fran Dickson-Markman. (2016) A Research Note. Small Group Behavior 13:3, pages 373-384.
Crossref

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Order Reprints Request Corporate Permissions

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

Request Academic Permissions

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.

Related research

People also read lists articles that other readers of this article have read.

Recommended articles lists articles that we recommend and is powered by our AI driven recommendation engine.

Cited by lists all citing articles based on Crossref citations.
Articles with the Crossref icon will open in a new tab.