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Communicating organizational life: Alienation, discipline, impression management, and image

Legitimation endeavors: Impression management strategies used by an organization in crisis

Myria Watkins Allen Assistant professor of communication, University of Arkansas, Fayetteville
&
Rachel H. Caillouet Assistant director of human resources, Our Lady of the Lake Regional Medical Center, Baton Rouge
Pages 44-62 | Published online: 02 Jun 2009

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