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Quality Engineering Volume 21, 2009 - Issue 2
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Original Articles

Quality QuandariesFootnote∗: Efficiency Improvement in a Nursing Department

Jeanet Wijma University Medical Center Groningen, The Netherlands
,
Albert Trip University Medical Center Groningen, The Netherlands
,
Ronald J. M. M. Does Institute for Business and Industrial Statistics, University of Amsterdam, The Netherlands
&
S⊘ren Bisgaard Institute for Business and Industrial Statistics, University of Amsterdam, The Netherlands; Eugene M. Isenberg School of Management, University of Massachusetts, AmherstCorrespondence[email protected]
Pages 222-228 | Published online: 12 Mar 2009

Citations (14)

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Read on this site (5)

Luana Bonome Message Costa & Moacir Godinho Filho. (2016) Lean healthcare: review, classification and analysis of literature. Production Planning & Control 27:10, pages 823-836.
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Ronald J. M. M. Does, Jeroen de Mast & Marit Schoonhoven. (2015) Discussion of “An Emerging Science of Improvement in Health Care”. Quality Engineering 27:1, pages 35-40.
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William J. Schell & Sandra W. Kuntz. (2013) Driving Change from the Middle: An Exploration of the Complementary Roles and Leadership Behaviors of Clinical Nurse Leaders and Engineers in Healthcare Process Improvement. Engineering Management Journal 25:4, pages 33-43.
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Benjamin Kemper & Jeroen de Mast. (2013) Measurement Plans for Process Flow Improvement in Services and Health Care. Quality Engineering 25:4, pages 437-450.
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BenjaminP. H. Kemper, Mariël Koopmans & RonaldJ. M. M. Does. (2009) Quality Quandaries∗: The Availability of Infusion Pumps in a Hospital. Quality Engineering 21:4, pages 471-477.
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Articles from other publishers (9)

Fernando Juliani & Otávio José de Oliveira. (2020) Linking practices to results: an analysis toward Lean Six Sigma deployment in the public sector. International Journal of Lean Six Sigma 12:2, pages 293-317.
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Shreeranga Bhat, Jiju Antony, E.V. Gijo & Elizabeth A. Cudney. (2019) Lean Six Sigma for the healthcare sector: a multiple case study analysis from the Indian context. International Journal of Quality & Reliability Management 37:1, pages 90-111.
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Bronwyn Joubert & Wouter Bam. (2019) Review and classification of Lean project aims in hospitals. Review and classification of Lean project aims in hospitals.
Geoff Vining, Murat Kulahci & Søren Pedersen. (2015) Recent Advances and Future Directions for Quality Engineering. Quality and Reliability Engineering International 32:3, pages 863-875.
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Niccolo Curatolo, Samir Lamouri, Jean-Charles Huet & André Rieutord. (2014) A critical analysis of Lean approach structuring in hospitals. Business Process Management Journal 20:3, pages 433-454.
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Matthew J. Liberatore. (2013) Six Sigma in healthcare delivery. International Journal of Health Care Quality Assurance 26:7, pages 601-626.
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Gerard C. Niemeijer, Albert Trip, Laura J. de Jong, Klaus W. Wendt & Ronald J.M.M. Does. (2012) Impact of 5 Years of Lean Six Sigma in a University Medical Center. Quality Management in Health Care 21:4, pages 262-268.
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Christopher L. Pate. (2012) Focusing Quality Improvement Efforts through Lean Six Methods in Health Information Technology. International Journal of Reliable and Quality E-Healthcare 1:1, pages 21-32.
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Gerard C. Niemeijer, Ronald J. M. M. Does, Jeroen de Mast, Albert Trip & Jaap van den Heuvel. (2011) Generic Project Definitions for Improvement of Health Care Delivery. Quality Management in Health Care 20:2, pages 152-164.
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