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Original Articles

Performing competitive analysis in QFD studies using state multipole moments and bootstrap sampling

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Ze-Ling Wang, Hu-Chen Liu, Jin-Ye Xu & Ye-Jia Ping. (2021) A new method for quality function deployment using double hierarchy hesitant fuzzy linguistic term sets and axiomatic design approach. Quality Engineering 33:3, pages 511-522.
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Fiorenzo Franceschini & Domenico Maisano. (2018) A new proposal to improve the customer competitive benchmarking in QFD. Quality Engineering 30:4, pages 730-761.
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S. P. MukherjeeShyama Prasad Mukherjee. 2019. Quality. Quality 359 380 .

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