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Production Planning & Control
The Management of Operations
Volume 16, 2005 - Issue 2
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Original Articles

Implementation and impact of IT-supported performance measurement systems

Pages 152-162 | Published online: 21 Feb 2007

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (11)

Franco Visani, Anna Raffoni & Emanuele Costa. (2023) The quest for business value drivers: applying machine learning to performance management. Production Planning & Control 0:0, pages 1-21.
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Marc Robert, Philippe Giuliani & Calin Gurau. (2022) Implementing industry 4.0 real-time performance management systems: the case of Schneider Electric. Production Planning & Control 33:2-3, pages 244-260.
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Udechukwu Ojiako, Umit Bititci, Alasdair Marshall, Maxwell Chipulu, Graham Manville, Subha Jayanti Muthalagu & Thomas Farrington. (2022) Ambiguity in performance management systems of complex multi-stakeholder organisations. Production Planning & Control 0:0, pages 1-21.
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Anna Raffoni, Franco Visani, Monica Bartolini & Riccardo Silvi. (2018) Business Performance Analytics: exploring the potential for Performance Management Systems. Production Planning & Control 29:1, pages 51-67.
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Marco Ferretti, Adele Parmentola, Francesco Parola & Marcello Risitano. (2017) Strategic monitoring of port authorities activities: Proposal of a multi-dimensional digital dashboard. Production Planning & Control 28:16, pages 1354-1364.
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Samuel Yousefi, Hadi Mahmoudzadeh & Mustafa Jahangoshai Rezaee. (2017) Using supply chain visibility and cost for supplier selection: a mathematical model. International Journal of Management Science and Engineering Management 12:3, pages 196-205.
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Andrey Pavlov, Matteo Mura, Monica Franco-Santos & Mike Bourne. (2017) Modelling the impact of performance management practices on firm performance: interaction with human resource management practices. Production Planning & Control 28:5, pages 431-443.
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Suresh Kumar Jakhar & Mukesh Kumar Barua. (2014) An integrated model of supply chain performance evaluation and decision-making using structural equation modelling and fuzzy AHP. Production Planning & Control 25:11, pages 938-957.
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Andrew Taylor & Margaret Taylor. (2013) Antecedents of effective performance measurement system implementation: an empirical study of UK manufacturing firms. International Journal of Production Research 51:18, pages 5485-5498.
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Carlos F. Gomes & Mahmoud M. Yasin. (2013) An assessment of performance-related practices in service operational settings: measures and utilization patterns. The Service Industries Journal 33:1, pages 73-97.
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Mattias Elg & Beata Kollberg. (2012) Conditions for reporting performance measurement. Total Quality Management & Business Excellence 23:1, pages 63-77.
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Articles from other publishers (31)

Carlo Vermiglio, Guido Noto, Manuel Pedro Rodríguez Bolívar & Vincenzo Zarone. (2021) Disaster management and emerging technologies: a performance-based perspective. Meditari Accountancy Research 30:4, pages 1093-1117.
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Eirik Bådsvik Hamre Korsen & Jonas A. Ingvaldsen. (2021) Digitalisation and the performance measurement and management system: reinforcing empowerment. International Journal of Productivity and Performance Management 71:4, pages 1059-1075.
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Said Almaududi, Sihol Situngkir, Edward Edward & Shofia Amin. (2022) Clan-type organizational culture in the food and beverage industry in Jambi province. International Journal of Research in Business and Social Science (2147- 4478) 10:8, pages 107-128.
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Juhani Ukko & Minna Saunila. (2020) Understanding the practice of performance measurement in industrial collaboration: From design to implementation. Journal of Purchasing and Supply Management 26:1, pages 100529.
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Abdelilah Kabbaj & Boualem Aliouat. (2019) Les banques émergentes à l’ère du 4.0 : l’alignement stratégique nécessaire des systèmes d’information pour une meilleure performance (cas du Maroc). Revue internationale des sciences de l'organisation N° 6:2, pages 69-109.
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Vinicius Abilio Martins, Sandra Rolin Ensslin & Ademar Dutra. (2018) Avaliação de Desempenho Organizacional: trajetória das pesquisas internacionais por meio de paradigmas e teorias. Cuadernos de Contabilidad 19:47, pages 94-116.
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Andrea Nespeca & Maria Serena Chiucchi. 2018. Performance Measurement and Management Control: The Relevance of Performance Measurement and Management Control Research. Performance Measurement and Management Control: The Relevance of Performance Measurement and Management Control Research 121 141 .
Simon Okwir, Sai S. Nudurupati, Matías Ginieis & Jannis Angelis. (2018) Performance Measurement and Management Systems: A Perspective from Complexity Theory. International Journal of Management Reviews 20:3, pages 731-754.
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Deepa Mishra, Angappa Gunasekaran, Thanos Papadopoulos & Rameshwar Dubey. (2018) Supply chain performance measures and metrics: a bibliometric study. Benchmarking: An International Journal 25:3, pages 932-967.
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Minna Saunila & Martti Mäkimattila. 2018. Innovation and Capacity Building. Innovation and Capacity Building 273 291 .
Fabrizio Bocci. (2017) Measuring the Level of Achievement of Multidimensional Objectives: An Empirical Comparison of Methods for Combining Measures and Interpreting Results. Performance Improvement 56:8, pages 27-36.
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Vincenzo Fasone & Mariano Puglisi. (2017) Misure di performance innovative e modelli di business: il caso delle aziende aeroportuali italiane. MANAGEMENT CONTROL:2, pages 71-87.
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Siham Lakri & Zied Jemai. (2015) Performance measurement and management systems of supply chains: A review of the challenges they raise. Performance measurement and management systems of supply chains: A review of the challenges they raise.
Joel Järvinen & Heikki Karjaluoto. (2015) The use of Web analytics for digital marketing performance measurement. Industrial Marketing Management 50, pages 117-127.
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Jaakko Tätilä, Pekka Helkiö & Jan Holmström. (2014) Exploring the performance effects of performance measurement system use in maintenance process. Journal of Quality in Maintenance Engineering 20:4, pages 377-401.
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Maria Caridi, Antonella Moretto, Alessandro Perego & Angela Tumino. (2014) The benefits of supply chain visibility: A value assessment model. International Journal of Production Economics 151, pages 1-19.
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Felix T.S. Chan, Ashutosh Nayak, Ratan Raj, Alain Yee-Loong Chong & Tiwari Manoj. (2014) An innovative supply chain performance measurement system incorporating Research and Development (R&D) and marketing policy. Computers & Industrial Engineering 69, pages 64-70.
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Umit Bititci, Patrizia Garengo, Viktor Dörfler & Sai Nudurupati. (2011) Performance Measurement: Challenges for Tomorrow*. International Journal of Management Reviews 14:3, pages 305-327.
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P.R.C. Gopal & Jitesh Thakkar. (2012) A review on supply chain performance measures and metrics: 2000‐2011. International Journal of Productivity and Performance Management 61:5, pages 518-547.
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Renata Gomes Frutuoso Braz, Luiz Felipe Scavarda & Roberto Antonio Martins. (2011) Reviewing and improving performance measurement systems: An action research. International Journal of Production Economics 133:2, pages 751-760.
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Sander de Leeuw & Jeroen P. van den Berg. (2011) Improving operational performance by influencing shopfloor behavior via performance management practices. Journal of Operations Management 29:3, pages 224-235.
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S.S. Nudurupati, U.S. Bititci, V. Kumar & F.T.S. Chan. (2011) State of the art literature review on performance measurement. Computers & Industrial Engineering 60:2, pages 279-290.
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Owen Molloy & Claire Sheridan. 2011. E-Strategies for Resource Management Systems. E-Strategies for Resource Management Systems 21 46 .
Lisa Jack. 2011. Review of Management Accounting Research. Review of Management Accounting Research 479 496 .
Rafael Henrique Palma Lima & Luiz Cesar Ribeiro Carpinetti. (2010) Proposal of a method for performance measurement system design and implementation of a software application in SMEs. International Journal of Business Performance Management 12:2, pages 182.
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Craig Shepherd & Hannes Günter. 2011. Behavioral Operations in Planning and Scheduling. Behavioral Operations in Planning and Scheduling 105 121 .
Taco Elzinga, Bé Albronda & Frits Kluijtmans. (2009) Behavioral factors influencing performance management systems' use. International Journal of Productivity and Performance Management 58:6, pages 508-522.
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Juhani Ukko, Sanna Pekkola & Hannu Rantanen. (2009) A framework to support performance measurement at the operative level of an organisation. International Journal of Business Performance Management 11:4, pages 313.
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Patrizia Garengo, Sai Nudurupati & Umit Bititci. (2007) Understanding the relationship between PMS and MIS in SMEs: An organizational life cycle perspective. Computers in Industry 58:7, pages 677-686.
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Sai Nudurupati, Tanweer Arshad & Trevor Turner. (2007) Performance measurement in the construction industry: An action case investigating manufacturing methodologies. Computers in Industry 58:7, pages 667-676.
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Craig Shepherd & Hannes Günter. (2006) Measuring supply chain performance: current research and future directions. International Journal of Productivity and Performance Management 55:3/4, pages 242-258.
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