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Production Planning & Control
The Management of Operations
Volume 34, 2023 - Issue 14
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Research Articles

Managing the global service transition: employees’ reactions and management responses

Madalina PanaDepartment of Technology, Management and Economics, Technical University of Denmark, Lyngby, DenmarkORCID Iconhttps://orcid.org/0000-0002-5507-482XView further author information
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Melanie E. KreyeDepartment of Technology, Management and Economics, Technical University of Denmark, Lyngby, DenmarkCorrespondence[email protected]
ORCID Iconhttps://orcid.org/0000-0001-7321-6513View further author information
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Pages 1303-1315 | Received 04 Nov 2020, Accepted 09 Nov 2021, Published online: 25 Nov 2021

Citations (3)

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Read on this site (2)

Bjørn Skjønning Andersen & Melanie E. Kreye. (2023) Implementing a centralised procurement strategy for global supplier base management. Production Planning & Control 0:0, pages 1-13.
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Raphael Wasserbaur, Andreas Schroeder & Ahmad Beltagui. (2023) Heat-as-a-Service (HaaS): a Complex Adaptive Systems perspective on servitization. Production Planning & Control 0:0, pages 1-15.
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Articles from other publishers (1)

Melanie E. Kreye. (2022) When servitized manufacturers globalise: becoming a provider of global services. International Journal of Operations & Production Management 42:10, pages 1521-1543.
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