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Original Article

Wellbeing: Causes and consequences of emotion regulation in work settings

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Pages 355-364 | Published online: 11 Jul 2009

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Read on this site (6)

Line Mathisen. (2019) Storytelling: a way for winter adventure guides to manage emotional labour. Scandinavian Journal of Hospitality and Tourism 19:1, pages 66-81.
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Stephanie Maren Neidlinger, Jörg Felfe & Katharina Schübbe. (2022) Should I Stay or Should I Go (to the Office)?—Effects of Working from Home, Autonomy, and Core Self–Evaluations on Leader Health and Work–Life Balance. International Journal of Environmental Research and Public Health 20:1, pages 6.
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Murat SAĞBAŞ & İbrahim YIKILMAZ. (2022) Güvenlik Güçlerinin Performansında Duygusal Emeğin Etkisi: Kavram Ve Literatür Odaklı Bir İncelemeThe Effect of Emotional Labor on The Performance of Security Forces: A Conceptual and Literature Focused Review. SAVSAD Savunma ve Savaş Araştırmaları Dergisi.
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Murat SAĞBAŞ & İbrahim YIKILMAZ. (2022) GÜVENLİK GÜÇLERİNİN PERFORMANSINDA DUYGUSAL EMEĞİN ETKİSİ: KAVRAM VE LİTERATÜR ODAKLI BİR İNCELEMEThe Effect of Emotional Labor on the Performance of Security Forces: A Conceptual and Literature Focused Review. SAVSAD Savunma ve Savaş Araştırmaları Dergisi 32:1, pages 67-100.
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Roni Laslo-Roth & Tomer Schmidt-Barad. (2020) Personal sense of power, emotion and compliance in the workplace: a moderated mediation approach. International Journal of Conflict Management 32:1, pages 39-61.
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Dieter ZapfMarcel KernFranziska TschanDavid HolmanNorbert K. Semmer. (2021) Emotion Work: A Work Psychology Perspective. Annual Review of Organizational Psychology and Organizational Behavior 8:1, pages 139-172.
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Victoria Schönefeld & Tobias Altmann. 2021. empCARE. empCARE 29 55 .
Dieter Zapf & Anna D. Winkler. 2020. Handbuch Emotionsregulation. Handbuch Emotionsregulation 163 172 .
Jie Gao, Ye Zhang, Deborah L. Kerstetter & Stephanie Shields. (2018) Understanding Changes in Tourists’ Use of Emotion Regulation Strategies in a Vacation Context. Journal of Travel Research 58:7, pages 1088-1104.
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Christine Mathies, Jenny (Jiyeon) Lee & Anthony Wong. (2018) Service models and culture: impact on work behaviours. Journal of Services Marketing 32:5, pages 616-628.
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Senay Yürür. 2018. Reputation Management Techniques in Public Relations. Reputation Management Techniques in Public Relations 16 37 .
Lesley Smith & Jim King. 2018. Emotions in Second Language Teaching. Emotions in Second Language Teaching 323 339 .
Anya Skatova, Benjamin Bedwell & Benjamin Kuper-Smith. (2016) When Push Comes to Shove: Compensating and Opportunistic Strategies in a Collective-Risk Household Energy Dilemma. Frontiers in Energy Research 4.
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Jim King. 2016. New Directions in Language Learning Psychology. New Directions in Language Learning Psychology 97 112 .
Sanjeewa Perera & Carol T. Kulik. 2015. New Ways of Studying Emotions in Organizations. New Ways of Studying Emotions in Organizations 341 368 .
Vanda L. Zammuner, Chiara Verzeletti & Fabio Sbrascini. (2014) Awareness of Emotionally Competent Responding in Work Contexts and its Relationship with Personal Traits and Well-being. Procedia - Social and Behavioral Sciences 159, pages 784-788.
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Tiziana Lanciano & Vanda Lucia Zammuner. (2014) Individual Differences in Work-Related Well-Being: The Role of Attachment Style. Europe’s Journal of Psychology 10:4, pages 694-711.
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F. Kennedy, B. Hicks & J. Yarker. (2014) Work stress and cancer researchers: an exploration of the challenges, experiences and training needs of UK cancer researchers. European Journal of Cancer Care 23:4, pages 462-471.
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Jared Kenworthy, Cara Fay, Mark Frame & Robyn Petree. (2014) A meta-analytic review of the relationship between emotional dissonance and emotional exhaustion. Journal of Applied Social Psychology 44:2, pages 94-105.
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John D. Kammeyer‐Mueller, Alex L. Rubenstein, David M. Long, Michael A. Odio, Brooke R. Buckman, Yiwen Zhang & Marie D. K. Halvorsen‐Ganepola. (2012) A Meta‐Analytic Structural Model of Dispositonal Affectivity and Emotional Labor. Personnel Psychology 66:1, pages 47-90.
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Monika Wróbel. (2013) Can empathy lead to emotional exhaustion in teachers? The mediating role of emotional labor. International Journal of Occupational Medicine and Environmental Health 26:4.
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Jessica R. Mesmer-Magnus, Leslie A. DeChurch & Amy Wax. (2011) Moving emotional labor beyond surface and deep acting. Organizational Psychology Review 2:1, pages 6-53.
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Cara Jonker & Nadia Botma. 2012. Experiencing and Managing Emotions in the Workplace. Experiencing and Managing Emotions in the Workplace 13 49 .
Senay YÜRÜR & Onur ÜNLÜ. (2011) Duygusal Emek, Duygusal Tükenme ve İşten Ayrılma Niyeti İlişkisi. ISGUC, The Journal of Industrial Relations and Human Resources 13:2, pages 81-104.
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Sushanta K. Mishra. 2011. What Have We Learned? Ten Years On. What Have We Learned? Ten Years On 319 339 .
Sushanta Kumar Mishra & Deepti Bhatnagar. (2010) Linking emotional dissonance and organizational identification to turnover intention and emotional well-being: A study of medical representatives in India. Human Resource Management 49:3, pages 401-419.
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Huynh Truc, Marie Alderson & Mary Thompson. (2009) Le travail émotionnel qui sous-tend les soins infirmiers: une analyse évolutionnaire de concept. Recherche en soins infirmiers N° 97:2, pages 34-49.
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Gail Kinman. (2009) Emotional labour and strain in “front‐line” service employees. Journal of Managerial Psychology 24:2, pages 118-135.
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Joan Carles March Cerdá, Eugenia Oviedo-Joekes, Manuel Romero Vallecillos, María Ángeles Prieto Rodríguez & Alina Danet. (2009) Mapa emocional de equipos de atención primaria en Andalucía. Atención Primaria 41:2, pages 69-73.
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Truc Huynh, Marie Alderson & Mary Thompson. (2008) Emotional labour underlying caring: an evolutionary concept analysis. Journal of Advanced Nursing 64:2, pages 195-208.
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Gian Maria Galeazzi & Stefan Priebe. (2011) Italian social psychiatry research: What gets published in peer reviewed journals?. Epidemiologia e Psichiatria Sociale 16:3, pages 212-224.
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Rachael E. Wells & Joel Brockner. 2007. Affect and Groups. Affect and Groups 249 273 .
Bettina Pikó & Márta Piczil. (2006) Relationship between Characteristics of Psychosocial Work Environment and Life Satisfaction among Nurses. Mentálhigiéné és Pszichoszomatika 7:4, pages 301-310.
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