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Public Money & Management Volume 43, 2023 - Issue 5

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‘While you’re there, can you just … ’ The emotional labour of role extending in public services

Catherine Needhama Health Services Management Centre, University of Birmingham, Birmingham, UK

Elizabeth Griffithsa Health Services Management Centre, University of Birmingham, Birmingham, UK

Catherine Manganb Institute of Local Government Studies, University of Birmingham, Birmingham, UK

Pages 397-404 | Published online: 18 Nov 2021

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https://doi.org/10.1080/09540962.2021.2001180
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Adina Dudau & Yvonne Brunetto. (2023) Editorial: Walking the talk of managing emotional labour. Public Money & Management 43:5, pages 383-385.
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Articles from other publishers (1)

Katharina Sophie Vogt, Judith Johnson, Mark Conner, Christopher J. Armitage & Chris Keyworth. (2023) Barriers and enablers to delivering opportunistic behaviour change interventions during the COVID ‐19 pandemic: A qualitative study in healthcare professionals . British Journal of Health Psychology 28:3, pages 773-792.
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