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Vothia Surian Subramaniam, Joshua Prakash, Shahrul Kamaruddin & Sze Wei Khoo. (2023) A comprehensive validation framework addressing utility parameter validation for application in small and medium enterprises (SMEs):A case study in pharmaceutical industry. Cogent Engineering 10:1.
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Sami Sader, Istvan Husti & Miklos Daroczi. (2022) A review of quality 4.0: definitions, features, technologies, applications, and challenges. Total Quality Management & Business Excellence 33:9-10, pages 1164-1182.
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Jorge Benzaquen & Vincent Charles. (2022) A stratified bootstrapping approach to assessing the success of TQM implementation in Peruvian companies. Total Quality Management & Business Excellence 33:1-2, pages 178-201.
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Jose Arturo Garza-Reyes, Luis Rocha-Lona & Vikas Kumar. (2015) A conceptual framework for the implementation of quality management systems. Total Quality Management & Business Excellence 26:11-12, pages 1298-1310.
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Naga Vamshi Krishna Jasti & Rambabu Kodali. (2015) A critical review of lean supply chain management frameworks: proposed framework. Production Planning & Control 26:13, pages 1051-1068.
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Arturo Calvo-Mora, Araceli Picón-Berjoyo, Carolina Ruiz-Moreno & Lourdes Cauzo-Bottala. (2015) Contextual and mediation analysis between TQM critical factors and organisational results in the EFQM Excellence Model framework. International Journal of Production Research 53:7, pages 2186-2201.
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Mladen Vukomanovic, Mladen Radujkovic & Maja Marija Nahod. (2014) EFQM excellence model as the TQM model of the construction industry of southeastern Europe. Journal of Civil Engineering and Management 20:1, pages 70-81.
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Gunjan Soni & Rambabu Kodali. (2012) Evaluating reliability and validity of lean, agile and leagile supply chain constructs in Indian manufacturing industry. Production Planning & Control 23:10-11, pages 864-884.
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Mohamed Zairi & Abdulrahman
Abdullah Alsughayir. (2011) The adoption of excellence models through cultural and social adaptations: An empirical study of critical success factors and a proposed model. Total Quality Management & Business Excellence 22:6, pages 641-654.
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Sérgio Sousa & Elaine Aspinwall. (2010) Development of a performance measurement framework for SMEs. Total Quality Management & Business Excellence 21:5, pages 475-501.
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Paula Kujansivu. (2009) Is there something wrong with intellectual capital management models?. Knowledge Management Research & Practice 7:4, pages 300-307.
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Fernando Criado & Arturo Calvo-Mora. (2009) Excellence profiles in Spanish firms with quality management systems. Total Quality Management & Business Excellence 20:6, pages 655-679.
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Bishnu Sharma & David Gadenne. (2008) An Empirical Investigation of the Relationship between Quality Management Factors and Customer Satisfaction, Improved Competitive Position and Overall Business Performance. Journal of Strategic Marketing 16:4, pages 301-314.
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Chi-kuang Chen, Chang-hsi Yu & Hsiu-chen Chang. (2005) An empirical analysis of customer-oriented service activities in the Taiwanese public sector. Total Quality Management & Business Excellence 16:7, pages 887-901.
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Chee-Cheng Chen & Ching-Chow Yang. (2003) Total-costs based evaluation system of supplier quality performance. Total Quality Management & Business Excellence 14:3, pages 325-339.
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Huseyin Arasli. (2002) Diagnosing whether northern Cyprus hotels are ready for TQM: An empirical analysis. Total Quality Management 13:3, pages 347-364.
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Hsiu Ju Yen, DennisW. Krumwiede & Chwen Sheu. (2002) A cross-cultural comparison of top management personality for TQM implementation. Total Quality Management 13:3, pages 335-346.
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