Citations (22)
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Sandra Esgarrancho & Carlos J. F. Cândido. (2020) Firm preparation for ISO 9001 certification – the case of the hotel industry in Portugal. Total Quality Management & Business Excellence 31:1-2, pages 23-42.
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Anand Nair & Daniel Prajogo. (2009) Internalisation of ISO 9000 standards: the antecedent role of functionalist and institutionalist drivers and performance implications†
. International Journal of Production Research 47:16, pages 4545-4568.
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Micaela Martínez Costa & Ángel Rafael Martínez Lorente. (2007) ISO 9000:2000: The Key to Quality? An Exploratory Study. Quality Management Journal 14:1, pages 7-18.
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Micaela Martínez Costa & Ángel Rafael Martínez Lorente. (2004) ISO 9000 as a Tool for TQM: A Spanish Case Study. Quality Management Journal 11:4, pages 20-29.
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Micaela Martínez-Costa & Angel
Rafael Martínez-Lorente. (2003) Effects of ISO 9000 certification on firms' performance: A vision from the market. Total Quality Management & Business Excellence 14:10, pages 1179-1191.
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Articles from other publishers (17)
Shoeb Ahmed Memon, Steve Rowlinson, Riza Yosia Sunindijo & Hafiz Zahoor. (2021) Collaborative Behavior in Relational Contracting Projects in Hong Kong—A Contractor’s Perspective. Sustainability 13:10, pages 5375.
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Chung-Yeon Kim, Sung-Seok Ko & Yong-Hee Han. (2018) The Impact of ISO 13485 on the Performance of Korean Medical Device Manufacturers. Journal of Society of Korea Industrial and Systems Engineering 41:1, pages 11-23.
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Albena Ivanova, John Gray & Kingshuk Sinha. (2014) Towards a unifying theory of management standard implementation. International Journal of Operations & Production Management 34:10, pages 1269-1306.
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Cigdem Ataseven, Daniel I. Prajogo & Anand Nair. (2014) ISO 9000 Internalization and Organizational Commitment—Implications for Process Improvement and Operational Performance. IEEE Transactions on Engineering Management 61:1, pages 5-17.
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Amable Juárez-Tárraga, Jose Miguel Albarracin-Guillem, Marta Palmer-Gato & Juan A. Marin-Garcia. 2014. Action-Based Quality Management. Action-Based Quality Management
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Saiful Hadi Mastor & Norhati Ibrahim. (2012) Quality management (QM) practices in Facilities Management (FM) organisation: A case study in Malaysia. Quality management (QM) practices in Facilities Management (FM) organisation: A case study in Malaysia.
Roslina Ab Wahid, James Corner & Peck‐Leong Tan. (2011) ISO 9000 maintenance in service organisations: tales from two companies. International Journal of Quality & Reliability Management 28:7, pages 735-757.
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Jos Geskus & Jan Dietz. 2009. Advances in Enterprise Engineering III. Advances in Enterprise Engineering III
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Prakash J. Singh. (2008) Empirical assessment of ISO 9000 related management practices and performance relationships. International Journal of Production Economics 113:1, pages 40-59.
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Micaela Martínez-Costa, Angel R. Martínez-Lorente & Thomas Y. Choi. (2008) Simultaneous consideration of TQM and ISO 9000 on performance and motivation: An empirical study of Spanish companies. International Journal of Production Economics 113:1, pages 23-39.
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M. Martínez Costa & Á.R. Martínez Lorente. (2008) Sistemas de gestión de calidad y resultados empresariales: una justificación desde las teorías institucional y de recursos y capacidades. Cuadernos de Economía y Dirección de la Empresa 11:34, pages 7-30.
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Micaela Martínez‐Costa & Ángel R. Martínez‐Lorente. (2007) A triple analysis of ISO 9000 effects on company performance. International Journal of Productivity and Performance Management 56:5/6, pages 484-499.
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Prakash J. Singh & Peter Mansour‐Nahra. (2006) ISO 9000 in the public sector: a successful case from Australia. The TQM Magazine 18:2, pages 131-142.
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Prakash J. Singh, Mei Feng & Alan Smith. (2006) ISO 9000 series of standards: comparison of manufacturing and service organisations. International Journal of Quality & Reliability Management 23:2, pages 122-142.
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Angel R. Martínez‐Lorente & Micaela Martínez‐Costa. (2004) ISO 9000 and TQM: substitutes or complementaries?. International Journal of Quality & Reliability Management 21:3, pages 260-276.
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Olivier Boiral. (2003) ISO 9000: Outside the Iron Cage. Organization Science 14:6, pages 720-737.
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Bruce G. Ferrin, Robert Landeros & Robert F. Reck. (2001) Integrated supply matrix management. International Journal of Physical Distribution & Logistics Management 31:7/8, pages 520-537.
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