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Total Quality Management Volume 9, 1998 - Issue 6
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Original Articles

A comparative study of the prioritization matrix method and the analytic hierarchy process technique in quality function deployment

H. Wang
,
M. Xie
&
T. N. Goh
Pages 421-430 | Published online: 25 Aug 2010

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Zafar Iqbal, Nigel P. Grigg, K. Govindaraju & Nicola M. Campbell-Allen. (2016) A distance-based methodology for increased extraction of information from the roof matrices in QFD studies. International Journal of Production Research 54:11, pages 3277-3293.
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Stefano Barone, Anna Errore & Alberto Lombardo. (2014) Prioritisation of alternatives with analytical hierarchy process plus response latency and web surveys. Total Quality Management & Business Excellence 25:7-8, pages 953-965.
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Liang-Hsuan Chen & Cheng-Nien Chen. (2014) Normalisation models for prioritising design requirements for quality function deployment processes. International Journal of Production Research 52:2, pages 299-313.
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Nihal Erginel. (2010) Construction of a fuzzy QFD failure matrix using a fuzzy multiple-objective decision model. Journal of Engineering Design 21:6, pages 677-692.
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Jami Kovach & Byung Rae Cho. (2008) Solving Multiresponse Optimization Problems Using Quality Function–Based Robust Design. Quality Engineering 20:3, pages 346-360.
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Hendry Raharjo, Min Xie, Thong Ngee Goh & AarnoutC. Brombacher. (2007) A Methodology to Improve Higher Education Quality using the Quality Function Deployment and Analytic Hierarchy Process. Total Quality Management & Business Excellence 18:10, pages 1097-1115.
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H. Raharjo, M. Xie & A. C. Brombacher. (2006) Prioritizing quality characteristics in dynamic quality function deployment. International Journal of Production Research 44:23, pages 5005-5018.
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Z. Ayag . (2005) An integrated approach to evaluating conceptual design alternatives in a new product development environment. International Journal of Production Research 43:4, pages 687-713.
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Richard T. Grenci. (2005) An Adaptable Customer Decision Support System for Custom Configurations. Journal of Computer Information Systems 45:2, pages 56-62.
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E. Ertugrul Karsak . (2004) Fuzzy multiple objective decision making approach to prioritize design requirements in quality function deployment. International Journal of Production Research 42:18, pages 3957-3974.
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Alireza Lari. (2002) Optimizing the Technology Licensure Process: An Empirical Study. Journal of Transnational Management Development 7:2, pages 47-68.
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RamadanS. Hemaida & Elizabeth Kalb. (2001) Using the Analytic Hierarchy Process for the Selection of First-Year Family Practice Residents. Hospital Topics 79:1, pages 11-15.
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Marta Płonka, Jerzy Grobelny & Rafał Michalski. (2022) Conjoint Analysis Models of Digital Packaging Information Features in Customer Decision-Making. International Journal of Information Technology & Decision Making 22:05, pages 1551-1590.
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Züleyhan BARAN. (2022) QUALITY FUNCTION DEPLOYMENT METHOD. Pamukkale University Journal of Social Sciences Institute.
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Ajit Kumar Singh & A.M. Rawani. (2020) Improving the weight of Technical Attributes in Quality Function Deployment by the Integration of Techniques for Order of Preference by Similarity to Ideal Solution method. International Journal of Productivity and Performance Management 71:2, pages 386-404.
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Emilia Brad & Stelian Brad. (2021) Algorithm for Designing Reconfigurable Equipment to Enable Industry 4.0 and Circular Economy-Driven Manufacturing Systems. Applied Sciences 11:10, pages 4446.
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Stelian Brad, Mircea Murar, Grigore Vlad, Emilia Brad & Mariuța Popanton. (2021) Lifecycle Design of Disruptive SCADA Systems for Waste-Water Treatment Installations. Sustainability 13:9, pages 4950.
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Olga A. Shvetsova, Sung Chul Park & Jang Hee Lee. (2021) Application of Quality Function Deployment for Product Design Concept Selection. Applied Sciences 11:6, pages 2681.
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Leonardo Medeiros Vaz de Oliveira, Hugo Ferreira dos Santos, Mariana Rodrigues de Almeida & José Alfredo Ferreira Costa. (2020) Quality Function Deployment and Analytic Hierarchy Process: A literature review of their joint application. Concurrent Engineering 28:3, pages 239-251.
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Zafar Iqbal & Nigel Peter Grigg. (2020) Enhancing voice of customer prioritisation in QFD by integrating the competitor matrix. International Journal of Productivity and Performance Management 70:1, pages 217-229.
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L. Abdullah, K. Santuso, Z. Jamaludin, R. Zamri & M. N. Maslan. 2020. Intelligent Manufacturing and Mechatronics. Intelligent Manufacturing and Mechatronics 372 384 .
Adam Górny. 2020. Advances in Social and Occupational Ergonomics. Advances in Social and Occupational Ergonomics 184 194 .
Muhammad Abbas, Irum Inayat, Naila Jan, Mehrdad Saadatmand, Eduard Paul Enoiu & Daniel Sundmark. (2019) MBRP: Model-Based Requirements Prioritization Using PageRank Algorithm. MBRP: Model-Based Requirements Prioritization Using PageRank Algorithm.
Shweta Bajaj, Ruchi Garg, Monika Sethi & Sujit Dey. (2019) Classification and positioning of TQM practices for implementation in steel industries. International Journal of Quality & Reliability Management 36:9, pages 1556-1573.
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Jian Jin, Ying Liu, Ping Ji & C. K. Kwong. (2019) Review on Recent Advances in Information Mining From Big Consumer Opinion Data for Product Design. Journal of Computing and Information Science in Engineering 19:1.
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Raneem Qaddoura, Alaa Abu-Srhan, Mais Haj Qasem & Amjad Hudaib. (2017) Requirements Prioritization Techniques Review and Analysis. Requirements Prioritization Techniques Review and Analysis.
K. Shankar, P. Kumar & Devika Kannan. (2016) Analyzing the Drivers of Advanced Sustainable Manufacturing System Using AHP Approach. Sustainability 8:8, pages 824.
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Guangdong Tian, Honghao Zhang, Hongfei Jia, Yumei Liu, Guan Xu & Jing Wang. (2016) Automotive style design assessment and sensitivity analysis using integrated analytic hierarchy process and technique for order preference by similarity to ideal solution. Advances in Mechanical Engineering 8:5, pages 168781401664988.
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Jasmine Siu Lee Lam & Jing Dai. (2015) Environmental sustainability of logistics service provider: an ANP-QFD approach. The International Journal of Logistics Management 26:2, pages 313-333.
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Abdul Malik Syed & Mohammad Naushad. (2014) Benchmarking as a Tool for Quality Improvement in College of Business Administration: An Application of AHP. Journal of Applied Sciences 14:18, pages 2087-2097.
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Zafar Iqbal, Nigel P. Grigg, K. Govinderaju & Nicola Campbell-Allen. (2014) Statistical comparison of final weight scores in quality function deployment (QFD) studies. International Journal of Quality & Reliability Management 31:2, pages 184-204.
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James A. Scott, William Ho & Prasanta K. Dey. (2013) Strategic sourcing in the UK bioenergy industry. International Journal of Production Economics 146:2, pages 478-490.
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Ilke Bereketli & Mujde Erol Genevois. (2013) An integrated QFDE approach for identifying improvement strategies in sustainable product development. Journal of Cleaner Production 54, pages 188-198.
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Jiangming Zhou & Nan Tu. 2013. Proceedings of the Institute of Industrial Engineers Asian Conference 2013. Proceedings of the Institute of Industrial Engineers Asian Conference 2013 721 728 .
Myrna Flores, Laura Torredemer, Alan Cabello, Madhur Agrawal, Karina Flores & Christopher Tucci. (2012) Understanding customer value and waste in product Development: Evidence from Switzerland and Spain. Understanding customer value and waste in product Development: Evidence from Switzerland and Spain.
William Ho, Prasanta K. Dey & Martin Lockström. (2011) Strategic sourcing: a combined QFD and AHP approach in manufacturing. Supply Chain Management: An International Journal 16:6, pages 446-461.
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Gülçin Büyüközkan & Çiğdem Berkol. (2011) Designing a sustainable supply chain using an integrated analytic network process and goal programming approach in quality function deployment. Expert Systems with Applications.
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P. Parthiban & Mark Goh. (2011) An integrated model for performance management of manufacturing units. Benchmarking: An International Journal 18:2, pages 261-281.
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Yahia Zare Mehrjerdi. (2010) Applications and extensions of quality function deployment. Assembly Automation 30:4, pages 388-403.
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Yahia Zare Mehrjerdi. (2010) Quality function deployment and its extensions. International Journal of Quality & Reliability Management 27:6, pages 616-640.
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Zeynep Sener & E. Ertugrul Karsak. (2009) A decision model for setting target levels in quality function deployment using nonlinear programming-based fuzzy regression and optimization. The International Journal of Advanced Manufacturing Technology 48:9-12, pages 1173-1184.
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Kwai-Sang Chin, Ying-Ming Wang, Jian-Bo Yang & Ka Kwai Gary Poon. (2009) An evidential reasoning based approach for quality function deployment under uncertainty. Expert Systems with Applications 36:3, pages 5684-5694.
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William Ho. (2008) Integrated analytic hierarchy process and its applications – A literature review. European Journal of Operational Research 186:1, pages 211-228.
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Jianxin (Roger) JiaoChun-Hsien Chen. (2016) Customer Requirement Management in Product Development: A Review of Research Issues. Concurrent Engineering 14:3, pages 173-185.
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Giovani J.C. da Silveira. (2005) Improving trade-offs in manufacturing: Method and illustration. International Journal of Production Economics 95:1, pages 27-38.
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E. Ertugrul Karsak. (2004) Fuzzy multiple objective programming framework to prioritize design requirements in quality function deployment. Computers & Industrial Engineering 47:2-3, pages 149-163.
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Lai-Kow Chan & Ming-Lu Wu. (2002) Quality function deployment: A literature review. European Journal of Operational Research 143:3, pages 463-497.
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Sandra E. Strasser, Ceyhun Ozgur & David L. Schroeder. (2002) Selecting a Business College Major: An Analysis of Criteria and Choice Using the Analytical Hierarchy Process. American Journal of Business 17:2, pages 47-56.
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J.J. Cristiano, J.K. Liker & C.C. III. White. (2001) Key factors in the successful application of quality function deployment (QFD). IEEE Transactions on Engineering Management 48:1, pages 81-95.
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Björn HennigBjörn Hennig. 2001. Prozessorientiertes Qualitätsmanagement von Dienstleistungen. Prozessorientiertes Qualitätsmanagement von Dienstleistungen 339 358 .
Nam Yong Lee & Eun Hee Choi. 2001. The Human Society and the Internet Internet-Related Socio-Economic Issues. The Human Society and the Internet Internet-Related Socio-Economic Issues 49 60 .
John J. Cristiano, Jeffrey K. Liker & Chelsea C. WhiteIIIIII. (2003) Customer‐Driven Product Development Through Quality Function Deployment in the U.S. and Japan. Journal of Product Innovation Management 17:4, pages 286-308.
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