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Original Articles

An analysis of the relationship between total quality management-based human resource management practices and innovation

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Pages 1191-1218 | Published online: 28 May 2009

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (13)

Lillian Do Nascimento Gambi, Harry Boer, Frances Jorgensen, Mateus Cecílio Gerolamo & Luiz César Ribeiro Carpinetti. (2022) The effects of HRM approach on quality management techniques and performance. Total Quality Management & Business Excellence 33:7-8, pages 833-861.
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Fabiane Letícia Lizarelli, José Carlos de Toledo & Dário Henrique Alliprandini. (2021) Relationship between continuous improvement and innovation performance: an empirical study in Brazilian manufacturing companies. Total Quality Management & Business Excellence 32:9-10, pages 981-1004.
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Cai-Hui (Veronica) Lin, Karin Sanders, Jian-Min (James) Sun, Helen Shipton & Erik A. Mooi. (2020) HRM and innovation: the mediating role of market-sensing capability and the moderating role of national power distance. The International Journal of Human Resource Management 31:22, pages 2840-2865.
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Mercedes Segarra-Ciprés, Ana B. Escrig-Tena & Beatriz García-Juan. (2020) The link between quality management and innovation performance: a content analysis of survey-based research. Total Quality Management & Business Excellence 31:1-2, pages 1-22.
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Stefan Kurpjuweit, Dagmar Reinerth, Christoph G. Schmidt & Stephan M. Wagner. (2019) Implementing visual management for continuous improvement: barriers, success factors and best practices. International Journal of Production Research 57:17, pages 5574-5588.
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Won Joong Kim, Tran Viet Hoi, La Ngoc Tuan & Nguyen Ngoc Trung. (2019) R&D, training and accessibility to finance for innovation: a case of Vietnam, the country in transition. Asian Journal of Technology Innovation 27:2, pages 172-193.
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Jacky F. L. Hong, Xi Zhao & Robin Stanley Snell. (2019) Collaborative-based HRM practices and open innovation: a conceptual review. The International Journal of Human Resource Management 30:1, pages 31-62.
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Luís Mendes & Jorge Jesus. (2018) Influence of total quality-based human issues on organisational commitment. Total Quality Management & Business Excellence 29:3-4, pages 260-286.
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Hannele Seeck & Marjo-Riitta Diehl. (2017) A literature review on HRM and innovation – taking stock and future directions. The International Journal of Human Resource Management 28:6, pages 913-944.
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Antonia Ruiz-Moreno, Javier Tamayo-Torres & Víctor J. García-Morales. (2015) The role of QMS in the relationship between innovation climate and performance. Production Planning & Control 26:11, pages 841-857.
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Pedro Miguel Monteiro Rodrigues, Laura Valdunciel & José Ángel Miguel-Dávila. (2014) Quality management in sports tourism. European Sport Management Quarterly 14:4, pages 345-374.
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Yun-Hwa Chiang & Hsi-An Shih. (2011) Knowledge-oriented human resource configurations, the new product development learning process, and perceived new product performance. The International Journal of Human Resource Management 22:15, pages 3202-3221.
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Assadej Vanichchinchai & Barbara Igel. (2011) The impact of total quality management on supply chain management and firm's supply performance. International Journal of Production Research 49:11, pages 3405-3424.
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Articles from other publishers (44)

Maria Moreno-Luzon, Maria Gil-Marques, M. Begoña Lloria & Andres Salas-Vallina. (2023) Quality-oriented human resource practices (QHRP), ambidextrous culture and organizational ambidexterity: a study of green agro-food companies. European Journal of Management and Business Economics.
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Giulia Flamini, Luca Pareschi & Marcello Martinez. (2023) Bridging the gap between TQM and HRM: mapping knowledge and identifying areas for future research. The TQM Journal.
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Jorge Iván Pérez Rave, Favián González Echavarría & Juan Carlos Correa Morales. (2022) A measure of dignified treatment for healthcare workers: design and psychometric properties. Behaviormetrika 50:1, pages 287-316.
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Jingjing Yao, Elise Marescaux, Li Ma & Martin Storme. (2022) A contingency approach to HRM and firm innovation: The role of national cultures . Human Resource Management.
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Sonda DAOUD BEN ARAB. (2021) Quality Management Practices and Innovation: the Moderating Effect of ISO 9001 Certification. Journal of the Knowledge Economy 13:3, pages 2177-2202.
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Gülay Tamer. 2022. Handbook of Research on Cyber Approaches to Public Administration and Social Policy. Handbook of Research on Cyber Approaches to Public Administration and Social Policy 298 320 .
Emanuela Rondi, Ruth Überbacher, Leopold von Schlenk-Barnsdorf, Alfredo De Massis & Marcel Hülsbeck. (2022) One for all, all for one: A mutual gains perspective on HRM and innovation management practices in family firms. Journal of Family Business Strategy 13:2, pages 100394.
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Peng Gui & Min Zhang. (2022) Human Resource Management of Energy Companies Based on Big Data Analysis. Mathematical Problems in Engineering 2022, pages 1-7.
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Urmila Jagadeeswari Itam & Merla Swetha. (2021) Examining the structural relationship between employee branding, TQHRM and sustainable employability outcome in Indian organized retail. The TQM Journal 34, pages 5-28.
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Pratima Verma, Vimal Kumar, Ankesh Mittal, Pardeep Gupta & Sung Chi Hsu. (2021) Addressing strategic human resource management practices for TQM: the case of an Indian tire manufacturing company. The TQM Journal 34:1, pages 29-69.
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Sandra Marnoto & Célio A.A. Sousa. 2022. Research Anthology on Human Resource Practices for the Modern Workforce. Research Anthology on Human Resource Practices for the Modern Workforce 1965 1989 .
Maríano García-Fernández, Enrique Claver-Cortés & Juan José Tarí. (2022) Relationships between quality management, innovation and performance: A literature systematic review. European Research on Management and Business Economics 28:1, pages 100172.
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Naser Khdour, Ahmad Samed Al-Adwan, Anas Alsoud & Jamal Ahmed Al-Douri. (2021) Human resource management practices and total quality management in insurance companies: Evidence from Jordan. Problems and Perspectives in Management 19:1, pages 432-444.
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DIMITRIOS KAFETZOPOULOS, KATERINA GOTZAMANI & FOTIS VOUZAS. (2020) MANAGEMENT INNOVATION, DRIVERS AND OUTCOMES: THE MODERATING ROLE OF ORGANISATIONAL SIZE. International Journal of Innovation Management 25:02, pages 2150021.
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S. Abdolmajid Sajjadi, Golamreza Vaysi & Khoshgoftar Moghadam Ali Akbar. (2020) Effectiveness Components of the Curriculum of Undergraduate Course of Elementary Education in Farhangian University. Iranian Evolutionary and Educational Psychology 2:4, pages 239-248.
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Fred Mear & Richard A. Werner. (2020) Subsidiarity as secret of success: “Hidden Champion” SMEs and subsidiarity as winning HRM configuration in interdisciplinary case studies. Employee Relations: The International Journal 43:2, pages 524-554.
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Hassan Saleh Al-Dhaafri & Mohammed Saleh Alosani. (2020) Mechanism of organisational excellence as a mediator on the relationship between human resource management and organisational performance: empirical evidence from public sector. International Journal of Quality & Reliability Management 38:3, pages 822-838.
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José Daniel Corona Flores, Xochitl Ruelas-Chacón, Oscar Rebolloso-Padilla, Laura Fuentes-Lara & Antonio Aguilera-Carbó. (2020) Pertinencia de un Programa Docente ante los retos de la Industria 4.0. Educación y Humanismo 22:39, pages 1-20.
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Mario J. Donate, Emilio Ruiz-Monterrubio, Jesús D. Sánchez de Pablo & Isidro Peña. (2019) Total quality management and high-performance work systems for social capital development. Journal of Intellectual Capital 21:1, pages 87-114.
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Lai Wan Hooi. (2019) Firm performance: is organizational learning capability the magic wand?. International Journal of Productivity and Performance Management 68:8, pages 1411-1433.
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Julia Naranjo-Valencia, Ricardo Vidal-Patiño & Gregorio Calderón-Hernández. (2019) Characterization of Innovation Research Published in Latin American Journals Indexed in WoS. International Journal of Innovation and Technology Management 16:07.
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Helena Bulińska-Stangrecka & Anna Bagieńska. (2019) HR Practices for Supporting Interpersonal Trust and Its Consequences for Team Collaboration and Innovation. Sustainability 11:16, pages 4423.
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Saba S. Colakoglu, Niclas Erhardt, Stephanie Pougnet-Rozan & Carlos Martin-Rios. 2019. Research in Personnel and Human Resources Management. Research in Personnel and Human Resources Management 227 271 .
ALBA MANRESA, ANDREA BIKFALVI & ALEXANDRA SIMON. (2018) THE USE AND DETERMINANTS OF TRAINING AND DEVELOPMENT FOR CREATIVITY AND INNOVATION. International Journal of Innovation Management 22:07, pages 1850062.
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Tomás Félix González-Cruz, Norat Roig-Tierno & Dolores Botella-Carrubí. (2018) Quality management as a driver of innovation in the service industry. Service Business 12:3, pages 505-524.
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Ana B. Escrig-Tena, Mercedes Segarra-Ciprés, Beatriz García-Juan & Inmaculada Beltrán-Martín. (2018) The impact of hard and soft quality management and proactive behaviour in determining innovation performance. International Journal of Production Economics 200, pages 1-14.
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JULIA CLEMENCIA NARANJO-VALENCIA, CRISTIAN GUILLERMO NARANJO-HERRERA, HÉCTOR MAURICIO SERNA-GÓMEZ & GREGORIO CALDERÓN-HERNÁNDEZ. (2018) THE RELATIONSHIP BETWEEN TRAINING AND INNOVATION IN COMPANIES. International Journal of Innovation Management 22:02, pages 1850012.
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Evangelos Psomas, Dimitrios Kafetzopoulos & Katerina Gotzamani. (2018) Determinants of company innovation and market performance. The TQM Journal 30:1, pages 54-73.
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Sandra Marnoto & Célio A.A. Sousa. 2018. Handbook of Research on Strategic Innovation Management for Improved Competitive Advantage. Handbook of Research on Strategic Innovation Management for Improved Competitive Advantage 211 235 .
Luís Mendes & Dalila Dias. 2018. Entrepreneurial, Innovative and Sustainable Ecosystems. Entrepreneurial, Innovative and Sustainable Ecosystems 255 283 .
Marina Godinho Antunes, Joaquín Texeira Quirós & Maria do Rosário Fernandes Justino. (2017) The relationship between innovation and total quality management and the innovation effects on organizational performance. International Journal of Quality & Reliability Management 34:9, pages 1474-1492.
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Jane Bourke & Stephen Roper. (2017) Innovation, quality management and learning: Short-term and longer-term effects. Research Policy 46:8, pages 1505-1518.
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Mirta Diaz-Fernandez, Mar Bornay-Barrachina & Alvaro Lopez-Cabrales. (2017) HRM practices and innovation performance: a panel-data approach. International Journal of Manpower 38:3, pages 354-372.
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Tove Holm, Timo Vuorisalo & Kaisu Sammalisto. (2015) Integrated management systems for enhancing education for sustainable development in universities: a memetic approach. Journal of Cleaner Production 106, pages 155-163.
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Dimitrios Kafetzopoulos, Katerina Gotzamani & Vasiliki Gkana. (2015) Relationship between quality management, innovation and competitiveness. Evidence from Greek companies. Journal of Manufacturing Technology Management 26:8, pages 1177-1200.
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SANJA PEKOVIC, ANDJELKO LOJPUR & MIRJANA PEJIC-BACH. (2015) DETERMINANTS OF INNOVATION INTENSITY IN DEVELOPED AND IN DEVELOPING ECONOMIES: THE CASE OF FRANCE AND CROATIA. International Journal of Innovation Management 19:05, pages 1550049.
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Lilian M. de Menezes & Stephen Wood. (2015) Quality management, job-related contentment and performance. Evidence-based HRM: a Global Forum for Empirical Scholarship 3:2, pages 106-129.
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Domènec Melé. (2013) “Human Quality Treatment”: Five Organizational Levels. Journal of Business Ethics 120:4, pages 457-471.
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Soumit Sain & Silvio WildeSoumit Sain & Silvio Wilde. 2014. Customer Knowledge Management. Customer Knowledge Management 7 55 .
Naiara Escribá-Carda, María Teresa Canet-Giner & Francisco Balbastre-Benavent. 2014. Management Innovation. Management Innovation 119 137 .
Pankaj C. Patel, Jake G. Messersmith & David P. Lepak. (2013) Walking the Tightrope: An Assessment of the Relationship between High-Performance Work Systems and Organizational Ambidexterity. Academy of Management Journal 56:5, pages 1420-1442.
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Samir Ranjan Chatterjee, Cecil A.L. Pearson & Yi Liu. (2013) Global Ambition and Human Resource Reorientation of Indian and Malaysian Managers: Some Indicative Empirical Evidence. Vision: The Journal of Business Perspective 17:2, pages 105-117.
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Harun Demirkaya, Gürol Özcüre & Nimet Eryiğit. (2011) An application on the impacts of human resource management in technology management of the companies. Procedia - Social and Behavioral Sciences 24, pages 474-486.
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Josep Llach, Martí Casadesus & Frederic Marimon. (2011) Relationship between quality-management systems and organizational innovations. Human Factors and Ergonomics in Manufacturing & Service Industries 21:1, pages 52-66.
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