2,020
Views
19
CrossRef citations to date
0
Altmetric
Articles

The effect of work–family conflict on emotional exhaustion and job performance among service workers: the cross-level moderating effects of organizational reward and caring

, , &
Pages 3112-3133 | Received 17 Oct 2016, Accepted 08 Jul 2019, Published online: 12 Aug 2019

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (2)

Bushra Nida, Muhammad Shahid Tufail & Sharjeel Saleem. (2022) ‘Violating my home boundaries makes me dislike my job’: a multiple mediation model. Economic Research-Ekonomska Istraživanja 35:1, pages 6626-6647.
Read now
Komal Aliza, Sadia Shaheen, Muhammad Jawad Malik, Sehar Zulfiqar, Syeda Azra Batool, Muhammad Ahmad-ur-Rehman & Ayesha Javed. (2022) Linking ostracism with employee negligence behavior: a moderated mediation model. The Service Industries Journal 42:11-12, pages 872-896.
Read now

Articles from other publishers (17)

Hyewon Park, Won-Moo Hur & Seung-Yoon Rhee. (2023) Relaxation, morning recovery state and customer- and coworker-directed extra-role service behavior: the moderating effect of work–family interface. Journal of Service Theory and Practice 33:6, pages 748-770.
Crossref
Adekola B.Awolaja A.M.. (2023) Moderating the Effect of Work Engagement on Emotional Exhaustion and Work-Life Conflict, With a Focus on Nigerian Workers. African Journal of Social Sciences and Humanities Research 6:4, pages 140-149.
Crossref
Juman Iqbal, Shameem Shagirbasha & Kumar P. Madhan. (2023) Service with a sense of belonging: navigating work–family conflict and emotional irritation in the service efforts of health professionals. International Journal of Conflict Management 34:4, pages 838-861.
Crossref
Shaohui Lei. (2023) Shedding Light on the Adverse Spillover Effects of Work-Family Conflict on Unethical Sales Behaviors at Work: A Daily Diary Study. Journal of Business Ethics.
Crossref
Hung‐Yu Tsai. (2023) The role of employee assistance programs under COVID ‐19‐induced work–family conflict: Effects on service employees' work engagement and burnout . Scandinavian Journal of Psychology.
Crossref
Ika Zenita Ratnaningsih, Mohd Awang Idris & Yulita Yulita. (2022) Testing spillover-crossover effects of work-family conflict and family-work conflict on Indonesian spouses. Cross Cultural & Strategic Management 30:2, pages 197-218.
Crossref
Murat Yeşiltaş, Hasan Evrim Arici & Ümit Sormaz. (2022) Does perceived overqualification lead employees to further knowledge hiding? The role of relative deprivation and ego depletion. International Journal of Contemporary Hospitality Management 35:5, pages 1880-1900.
Crossref
Nida Gull, Muhammad Asghar, Mohsin Bashir, Xiliang Liu & Zhengde Xiong. (2022) Does a family-supportive supervisor reduce the effect of work-family conflict on emotional exhaustion and turnover intentions? A moderated mediation model. International Journal of Conflict Management 34:2, pages 253-272.
Crossref
Jovi Sulistiawan, Massoud Moslehpour & Pei-Kuan Lin. (2022) Linking Passion for Work and Emotional Exhaustion in Indonesian Firefighters: The Role of Work–Family Conflict. International Journal of Environmental Research and Public Health 19:22, pages 14629.
Crossref
Xinyao Huang & Peng Fan. (2022) The dark side of social media in the workplace: A social comparison perspective. Computers in Human Behavior 136, pages 107377.
Crossref
Najib Bou Zakhem, Panteha Farmanesh, Pouya Zargar & Abdulnasser Kassar. (2022) Wellbeing during a pandemic: An empirical research examining autonomy, work-family conflict and informational support among SME employees. Frontiers in Psychology 13.
Crossref
Irene M. W. Niks, Guido A. Veldhuis, Marianne H. J. van Zwieten, Teun Sluijs, Noortje M. Wiezer & Heleen M. Wortelboer. (2022) Individual Workplace Well-Being Captured into a Literature- and Stakeholders-Based Causal Loop Diagram. International Journal of Environmental Research and Public Health 19:15, pages 8925.
Crossref
Luis Alberto Geraldo Campos & Tito Huamaní Pedro Leonardo. (2022) Efectos del conflicto trabajo-familia sobre el personal universitario. Un caso de estudio. Revista Venezolana de Gerencia 27:Edición Especial 7, pages 103-117.
Crossref
Razan Ibrahim Awwad, Hasan Yousef Aljuhmani & Sameer Hamdan. (2022) Examining the Relationships Between Frontline Bank Employees’ Job Demands and Job Satisfaction: A Mediated Moderation Model. SAGE Open 12:1, pages 215824402210798.
Crossref
Mert Gürlek & İlker Kılıç. 2021. Handbook of Research on Human Capital and People Management in the Tourism Industry. Handbook of Research on Human Capital and People Management in the Tourism Industry 217 242 .
Panagiotis V. Kloutsiniotis & Dimitrios M. Mihail. (2020) Is it worth it? Linking perceived high-performance work systems and emotional exhaustion: The mediating role of job demands and job resources. European Management Journal 38:4, pages 565-579.
Crossref
Ji An, Yun Liu, Yujie Sun & Chen Liu. (2020) Impact of Work–Family Conflict, Job Stress and Job Satisfaction on Seafarer Performance. International Journal of Environmental Research and Public Health 17:7, pages 2191.
Crossref

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.