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The International Journal of Human Resource Management Volume 34, 2023 - Issue 18
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Articles

The slippery slope effect of patient incivility: unleashing the roles of surface acting and receiving help in employees’ unethical behavior and organizational citizenship behavior

Shazia Naumana Riphah School of Business and Management, Riphah International University, Lahore, PakistanCorrespondence[email protected] [email protected]
ORCID Iconhttps://orcid.org/0000-0002-8199-0426
ORCID Icon,
Sania Zahra Malikb University of the Punjab, Lahore, Pakistan
&
Farida Saleemc College of Business Administration, Prince Sultan University, Riyadh, Saudi ArabiaORCID Iconhttps://orcid.org/0000-0001-8022-2911
ORCID Icon
Pages 3491-3519 | Received 02 Jul 2021, Accepted 19 Sep 2022, Published online: 10 Oct 2022

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Read on this site (2)

Yvonne Brunetto, Matthew J. Xerri, Benjamin Farr-Wharton, Edith Cowan, Rona Beattie & Elisabetta Trinchero. (2023) The editorial. The International Journal of Human Resource Management 34:4, pages 679-692.
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Shazia Nauman, Sania Zahra Malik, Farida Saleem & Sabreen Ashraf Elahi. (2023) How emotional labor harms employee’s performance: unleashing the missing links through anxiety, quality of work-life and Islamic work ethic. The International Journal of Human Resource Management 0:0, pages 1-31.
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Articles from other publishers (1)

Shazia Nauman, Hassan Imam & Ameer A. Basit. (2023) Surface acting and work–family conflict: the roles of exhaustion, anxiety and education. International Journal of Organization Theory & Behavior 26:1/2, pages 61-77.
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