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Articles

Visitor journey mapping at the Museo Nacional Thyssen-Bornemisza: bringing cross-departmental collaboration to build a holistic and integrated visitor experience

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Pages 125-142 | Received 28 Mar 2019, Accepted 28 Jun 2019, Published online: 09 Jul 2019

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Shih-Chieh Chen & Yu-Hsuan Lee. 2023. Human-Computer Interaction. Human-Computer Interaction 347 362 .
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Violeta Tsenova. 2021. Emerging Technologies and the Digital Transformation of Museums and Heritage Sites. Emerging Technologies and the Digital Transformation of Museums and Heritage Sites 235 253 .

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