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Joon Kim, Koichiro Otani & Jeong-IL Cho. (2013) Customer Satisfaction Theory in Public Administration Education: Revisiting Student Evaluation of Teaching. International Journal of Public Administration 36:11, pages 791-797.
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Koichiro Otani, B. Joon Kim & Jeong-IL Cho. (2012) Student Evaluation of Teaching (SET) in Higher Education: How to Use SET More Effectively and Efficiently in Public Affairs Education. Journal of Public Affairs Education 18:3, pages 531-544.
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Kristina Lambright. (2008) Lessons Outside of the Classroom: Examining the Effectiveness of Service Learning Projects at Achieving Learning Objectives. Journal of Public Affairs Education 14:2, pages 205-217.
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Terry A. Wolfer & Miriam McNown Johnson. (2003) Re-Evaluating Student Evaluation of Teaching. Journal of Social Work Education 39:1, pages 111-121.
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John A. Garcia & Charles E. Floyd. (2002) Addressing Evaluative Standards Related to Program Assessment. Journal of Social Work Education 38:3, pages 369-382.
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Gary Holden, Kathleen Barker, Thomas Meenaghan & Gary Rosenberg. (1999) Research Self-Efficacy. Journal of Social Work Education 35:3, pages 463-476.
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