1,172
Views
35
CrossRef citations to date
0
Altmetric
Original Articles

An Empirical Analysis of Factors Influencing M-Shopping Use

, &

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (11)

Pow-Yee Hoh, Sook-Jian Loo, Garry Wei-Han Tan, Voon-Hsien Lee, Eugene Cheng-Xi Aw, Tat-Huei Cham & Keng-Boon Ooi. (2023) Understanding Valences in Mobile Grocery Shopping: Do Consumers’ Characteristics Matter?. Journal of Computer Information Systems 63:4, pages 767-780.
Read now
Miao Miao. (2022) Habitual mobile shopping behavior in China and Vietnam—applying complexity theory via fsQCA. Journal of Global Scholars of Marketing Science 32:2, pages 313-329.
Read now
Pratibha Singh, Manali Gupta, Amresh Kumar, Pallab Sikdar & Neena Sinha. (2021) E-Grocery Retailing Mobile Application: Discerning Determinants of Repatronage Intentions in an Emerging Economy. International Journal of Human–Computer Interaction 37:19, pages 1783-1798.
Read now
Xiao-Yu Xu, Lu-Yao Wang, Kai Zhao & Fang-Kai Chang. (2021) The Migration of Viewers in Gaming Streaming: The Perspective of a Push-Pull-Mooring Model. International Journal of Human–Computer Interaction 37:14, pages 1330-1346.
Read now
Xiaogang Chen, Libo Su & Darrell Carpenter. (2020) Impacts of Situational Factors on Consumers’ Adoption of Mobile Payment Services: A Decision-Biases Perspective. International Journal of Human–Computer Interaction 36:11, pages 1085-1093.
Read now
Manjari Soni, Kokil Jain & Bhawna Kumar. (2019) Factors affecting the adoption of fashion mobile shopping applications. Journal of Global Fashion Marketing 10:4, pages 358-376.
Read now
Debmallya Chatterjee & Kartikeya Bolar. (2019) Determinants of Mobile Wallet Intentions to Use: The Mental Cost Perspective. International Journal of Human–Computer Interaction 35:10, pages 859-869.
Read now
Olli Tyrväinen & Heikki Karjaluoto. (2019) A Systematic Literature Review and Analysis of Mobile Retailing Adoption. Journal of Internet Commerce 18:2, pages 221-247.
Read now
Yoon Min Hwang & Kun Chang Lee. (2018) Using an Eye-Tracking Approach to Explore Gender Differences in Visual Attention and Shopping Attitudes in an Online Shopping Environment. International Journal of Human–Computer Interaction 34:1, pages 15-24.
Read now
Hart O. Awa, John. P. Uko & Ojiabo Ukoha. (2017) An Empirical Study of Some Critical Adoption Factors of ERP Software. International Journal of Human–Computer Interaction 33:8, pages 609-622.
Read now
Arash Negahban, Dan J. Kim & Changsu Kim. (2016) Unleashing the Power of mCRM: Investigating Antecedents of Mobile CRM Values from Managers’ Viewpoint. International Journal of Human–Computer Interaction 32:10, pages 747-764.
Read now

Articles from other publishers (24)

Nurul Fazleen Mohd Zariman, Norshima Humaidi & Muhammad Hafiz Abd Rashid. (2022) Mobile commerce applications service quality in enhancing customer loyalty intention: mediating role of customer satisfaction. Journal of Financial Services Marketing 28:4, pages 649-663.
Crossref
Nina Shin & T.C.E. Cheng. (2023) Gaining user confidence in banking industry's quest for digital transformation: a product-service system management perspective. Industrial Management & Data Systems 123:8, pages 2216-2240.
Crossref
Le Yi Koh, Ying Sien Peh, Xueqin Wang & Kum Fai Yuen. (2023) Adoption of online crowdsourced logistics during the pandemic: a consumer-based approach. The International Journal of Logistics Management.
Crossref
Ruoqing Zhang, Minjoon Jun & Sergio Palacios. (2021) M-shopping service quality dimensions and their effects on customer trust and loyalty: an empirical study. International Journal of Quality & Reliability Management 40:1, pages 169-191.
Crossref
Prasanta Kr Chopdar, Justin Paul, Nikolaos Korfiatis & Miltiadis D. Lytras. (2022) Examining the role of consumer impulsiveness in multiple app usage behavior among mobile shoppers. Journal of Business Research 140, pages 657-669.
Crossref
Chiara Valentina Misischia, Flora Poecze & Christine Strauss. (2022) Chatbots in customer service: Their relevance and impact on service quality. Procedia Computer Science 201, pages 421-428.
Crossref
Taner GÜNDOĞAN & İpek KAZANÇOĞLU. (2021) TÜKETİCİLERİN MOBİL SİPARİŞ UYGULAMALARINI KULLANMA/MASI ÜZERİNDE ETKİLİ OLAN FAKTÖRLERİN BELİRLENMESİDetermining The Factors Affecting The Consumers Use/Not Use Mobile Order Applications. Stratejik ve Sosyal Araştırmalar Dergisi 5:2, pages 309-334.
Crossref
Ransome Epie Bawack, Samuel Fosso Wamba & Kevin Daniel André Carillo. (2021) Exploring the role of personality, trust, and privacy in customer experience performance during voice shopping: Evidence from SEM and fuzzy set qualitative comparative analysis. International Journal of Information Management 58, pages 102309.
Crossref
Sabina Lissitsa & Ofrit Kol. (2019) Four generational cohorts and hedonic m-shopping: association between personality traits and purchase intention. Electronic Commerce Research 21:2, pages 545-570.
Crossref
Małgorzata Wiścicka-Fernando. (2021) The use of mobile technologies in online shopping during the Covid-19 pandemic - an empirical study. Procedia Computer Science 192, pages 3413-3422.
Crossref
Zaira Camoiras-Rodríguez & Concepción Varela-Neira. (2020) Comportamiento de compra en el comercio móvil: la importancia de los rasgos de personalidad. Revista Galega de Economía 29:3, pages 1-22.
Crossref
Dharun Lingam Kasilingam. (2020) Understanding the attitude and intention to use smartphone chatbots for shopping. Technology in Society 62, pages 101280.
Crossref
Kuttimani Tamilmani, Nripendra P. Rana, Yogesh K. Dwivedi & Hatice Kizgin. 2020. Responsible Design, Implementation and Use of Information and Communication Technology. Responsible Design, Implementation and Use of Information and Communication Technology 161 175 .
Asha K.S. Nair & Som Sekhar Bhattacharyya. (2019) Is sustainability a motive to buy? An exploratory study in the context of mobile applications channel among young Indian consumers. foresight 21:2, pages 177-199.
Crossref
Ha Eun Park, Sheau Fen Crystal Yap & Marian Makkar. (2019) A laddering study of motivational complexities in mobile shopping. Marketing Intelligence & Planning 37:2, pages 182-196.
Crossref
Jie-Yurn Kim. (2018) A study on Consumer’s Preference for Fashion Mobile Shopping Application. Journal of the Korean Society of Costume 68:8, pages 113-125.
Crossref
Ezlika M. Ghazali, Dilip S. Mutum, Jiu Hui Chong & Bang Nguyen. (2018) Do consumers want mobile commerce? A closer look at M-shopping and technology adoption in Malaysia. Asia Pacific Journal of Marketing and Logistics 30:4, pages 1064-1086.
Crossref
Michael Groß. (2018) Mobile shopping loyalty: The salient moderating role of normative and functional compatibility beliefs. Technology in Society 55, pages 146-159.
Crossref
Lin Jia, Geng Xue, Yuwei Fu & Longjia Xu. (2018) Factors affecting consumers’ acceptance of e-commerce consumer credit service. International Journal of Information Management 40, pages 103-110.
Crossref
Thamaraiselvan Natarajan, Senthil Arasu Balasubramanian & Dharun Lingam Kasilingam. (2018) The moderating role of device type and age of users on the intention to use mobile shopping applications. Technology in Society 53, pages 79-90.
Crossref
Nina Shin, Donghui Kim, Sangwook Park & Jungsuk Oh. (2017) The moderation effects of mobile technology advancement and system barrier on m-commerce channel preference behavior. Information Systems and e-Business Management 16:1, pages 125-154.
Crossref
Michael Groß. (2018) Heterogeneity in consumers’ mobile shopping acceptance: A finite mixture partial least squares modelling approach for exploring and characterising different shopper segments. Journal of Retailing and Consumer Services 40, pages 8-18.
Crossref
Michael Groß. (2016) Impediments to mobile shopping continued usage intention: A trust-risk-relationship. Journal of Retailing and Consumer Services 33, pages 109-119.
Crossref
Guangji Liao, Jia Zhou, Jincheng Huang, Fan Mo, Huilin Wang & Shuping Yi. (2016) Design and Evaluation of Smart Mobile Services for Cross-Channel Shopping. Mobile Information Systems 2016, pages 1-12.
Crossref

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.