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Interactive Learning Environments Volume 31, 2023 - Issue 10
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Understanding the impact of knowledge management factors on the sustainable use of AI-based chatbots for educational purposes using a hybrid SEM-ANN approach

Mohammed A. Al-Sharafia Department of Information Systems, Azman Hashim International Business School, Universiti Teknologi Malaysia, Skudai, MalaysiaORCID Iconhttps://orcid.org/0000-0003-0726-6031View further author information
ORCID Icon,
Mostafa Al-Emranb Faculty of Engineering & IT, The British University in Dubai, Dubai, UAE;c Department of Computer Techniques Engineering, Dijlah University College, Baghdad, IraqCorrespondence[email protected]
ORCID Iconhttps://orcid.org/0000-0002-5269-5380View further author information
ORCID Icon,
Mohammad Iranmaneshd School of Business and Law, Edith Cowan University, Joondalup, WA, AustraliaView further author information
,
Noor Al-Qaysie Faculty of Art, Computing & Creative Industry, Universiti Pendidikan Sultan Idris, Tanjung Malim, MalaysiaORCID Iconhttps://orcid.org/0000-0002-6668-421XView further author information
ORCID Icon,
Noorminshah A. Iahada Department of Information Systems, Azman Hashim International Business School, Universiti Teknologi Malaysia, Skudai, Malaysia;f Information Systems, Faculty of Science and Technology, Universitas Airlangga, Surabaya, IndonesiaView further author information
&
Ibrahim Arpacig Department of Software Engineering, Faculty of Engineering and Natural Sciences, Bandirma Onyedi Eylul University, Balıkesir, TurkeyView further author information
Pages 7491-7510 | Received 10 Nov 2021, Accepted 01 May 2022, Published online: 11 May 2022

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Iddrisu Salifu, Francis Arthur, Valentina Arkorful, Sharon Abam Nortey & Richard Solomon Osei-Yaw. (2024) Economics students’ behavioural intention and usage of ChatGPT in higher education: a hybrid structural equation modelling-artificial neural network approach. Cogent Social Sciences 10:1.
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Qianqian Cai, Yupeng Lin & Zhonggen Yu. (2023) Factors Influencing Learner Attitudes Towards ChatGPT-Assisted Language Learning in Higher Education. International Journal of Human–Computer Interaction 0:0, pages 1-15.
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Arum Park & Sae Bom Lee. (2023) Examining AI and Systemic Factors for Improved Chatbot Sustainability. Journal of Computer Information Systems 0:0, pages 1-15.
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Behzad Foroughi, Madugoda Gunaratnege Senali, Mohammad Iranmanesh, Ahmad Khanfar, Morteza Ghobakhloo, Nagaletchimee Annamalai & Bita Naghmeh-Abbaspour. (2023) Determinants of Intention to Use ChatGPT for Educational Purposes: Findings from PLS-SEM and fsQCA. International Journal of Human–Computer Interaction 0:0, pages 1-20.
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Ibrahim Arpaci & Mahadi Bahari. (2023) Investigating the role of psychological needs in predicting the educational sustainability of Metaverse using a deep learning-based hybrid SEM-ANN technique. Interactive Learning Environments 0:0, pages 1-13.
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Chih-Hsing Liu, Jeou-Shyan Horng, Sheng-Fang Chou, Tai-Yi Yu, Yung-Chuan Huang, Yen-Ling Ng & Jun-You Lin. How big data applications and digital learning change students’ sustainable behaviours – the moderating roles of hard and soft skills. Interactive Learning Environments 0:0, pages 1-23.
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Yi-Lin Elim Liu & Yueh-Min Huang. Exploring the Perceptions and Continuance Intention of AI-Based Text-to-Image Technology in Supporting Design Ideation. International Journal of Human–Computer Interaction 0:0, pages 1-13.
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Hyeon Jo. Uncovering the Reasons behind Willingness to Pay for ChatGPT-4 Premium. International Journal of Human–Computer Interaction 0:0, pages 1-16.
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Elif Esiyok, Sahin Gokcearslan & Kemal Gurkan Kucukergin. Acceptance of Educational Use of AI Chatbots in the Context of Self-Directed Learning with Technology and ICT Self-Efficacy of Undergraduate Students. International Journal of Human–Computer Interaction 0:0, pages 1-10.
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Hyeon Jo & Do-Hyung Park. AI in the Workplace: Examining the Effects of ChatGPT on Information Support and Knowledge Acquisition. International Journal of Human–Computer Interaction 0:0, pages 1-16.
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Laurie Carmichael, Sara-Maude Poirier, Constantinos K. Coursaris, Pierre-Majorique Léger & Sylvain Sénécal. (2022) Users’ Information Disclosure Behaviors during Interactions with Chatbots: The Effect of Information Disclosure Nudges. Applied Sciences 12:24, pages 12660.
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Noor Irliana Mohd Rahim, Noorminshah A. Iahad, Ahmad Fadhil Yusof & Mohammed A. Al-Sharafi. (2022) AI-Based Chatbots Adoption Model for Higher-Education Institutions: A Hybrid PLS-SEM-Neural Network Modelling Approach. Sustainability 14:19, pages 12726.
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