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Journal of Nonprofit & Public Sector Marketing Volume 32, 2020 - Issue 3
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Original Article

Public Sector Organizations and Cocreation With Citizens: A Literature Review on Benefits, Drivers, and Barriers

Nuno Baptistaa Escola Superior de Comunicação Social, Instituto Politécnico de Lisboa, NECE-UBI, Covilhã, PortugalCorrespondence[email protected]
ORCID Iconhttps://orcid.org/0000-0001-7130-0543
ORCID Icon,
Helena Alvesb Universidade da Beira Interior,NECE-UBI, Covilhã, Portugal
&
Nelson Matosc Universidade do Algarve, CIEO, faro, Portugal
Pages 217-241 | Published online: 21 Mar 2019

Citations (18)

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Read on this site (2)

Annika Agger & Anne Tortzen. (2023) ‘Co-production on the inside’ – public professionals negotiating interaction between municipal actors and local citizens. Local Government Studies 49:4, pages 801-820.
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Andreja Pegan. (2023) Strategic planning for local government co-creation: Evidence from Croatia and Slovenia. Southeast European and Black Sea Studies 0:0, pages 1-26.
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Articles from other publishers (16)

Márcia R. C. Santos & Raul M. S. Laureano. (2023) Unveiling management trends in the public sector: A literature review and research agenda. Central European Journal of Public Policy 17:2, pages 63-81.
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Sanja Vrbek & Tina Jukić. (2023) Co-creation service readiness model: a decision support for the selection of public services suitable for improvement through co-creation. Transforming Government: People, Process and Policy.
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Nicolette van Gestel, Marlot Kuiper & Andreja Pegan. (2023) Strategies and transitions to public sector co-creation across Europe. Public Policy and Administration.
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Michal Plaček, Juraj Nemec, Mária Murray Svidroňová, Paweł Mikołajczak & Éva Kovács. (2023) Civil Society Versus Local Self‐Governments and Central Government in V4 Countries: The Case of Co‐Creation. Politics and Governance 11:2, pages 293-304.
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Christopher Manktelow, Thomas Hoppe, Karen Bickerstaff, Anatol Itten, Michiel Fremouw & Madhumita Naik. (2023) Can co-creation support local heat decarbonisation strategies? Insights from pilot projects in Bruges and Mechelen. Energy Research & Social Science 99, pages 103061.
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Carola Van Eijk, Wilma Van der Vlegel-Brouwer & Jet Bussemaker. (2023) Healthy and Happy Citizens: The Opportunities and Challenges of Co-Producing Citizens’ Health and Well-Being in Vulnerable Neighborhoods. Administrative Sciences 13:2, pages 46.
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Ailin Aastvedt & Ulla Higdem. (2022) Co-creation, Collaborative Innovation and Open Innovation in the Public Sector: A Perspective on Distinctions and the Convergence of Definitions. Nordic Journal of Innovation in the Public Sector 1:1, pages 53-68.
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Foteini Vagena & Eriks Sneiders. (2022) Communication between Citizens and Public Organizations as a means of Public Value Co-creation.. Communication between Citizens and Public Organizations as a means of Public Value Co-creation..
Marcelo de-Oliveira, Claudio Marcio de Almeida & Emerson Wagner Mainardes. (2021) Politics and social media: an analysis of factors anteceding voting intention. International Review on Public and Nonprofit Marketing 19:2, pages 309-332.
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Shahidul Islam, Nazlida Muhamad & Wardah Hakimah Sumardi. (2021) Customer-perceived service wellbeing in a transformative framework: Research propositions in the area of health services. International Review on Public and Nonprofit Marketing 19:1, pages 219-245.
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Zechariah Langnel & Justice Nyigmah Bawole. 2022. New Public Management in Africa. New Public Management in Africa 157 179 .
Shenja van der Graaf, Le Anh Nguyen Long & Carina Veeckman. 2021. Co-creation and Smart Cities: Looking Beyond Technology. Co-creation and Smart Cities: Looking Beyond Technology 99 127 .
Mette Sønderskov & Rolf Rønning. (2021) Public Service Logic: An Appropriate Recipe for Improving Serviceness in the Public Sector?. Administrative Sciences 11:3, pages 64.
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Jonathan Rösler, Tobias Söll, Louise Hancock & Thomas Friedli. (2021) Value Co-Creation between Public Service Organizations and the Private Sector: An Organizational Capabilities Perspective. Administrative Sciences 11:2, pages 55.
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Anatol Itten, Fionnguala Sherry-Brennan, Thomas Hoppe, Aarthi Sundaram & Patrick Devine-Wright. (2021) Co-creation as a social process for unlocking sustainable heating transitions in Europe. Energy Research & Social Science 74, pages 101956.
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Maria Alina Rădulescu, Wim Leendertse & Jos Arts. (2020) Conditions for Co-Creation in Infrastructure Projects: Experiences from the Overdiepse Polder Project (The Netherlands). Sustainability 12:18, pages 7736.
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