Citations (20)
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Amarentia Thérèse Roux & Tania Maree. (2021) Joy to the (Shopper) World: An S-O-R View of Digital Place-Based Media in Upmarket Shopping Malls. Journal of Promotion Management 27:7, pages 1031-1060.
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Kishor Chandra Sahu, Mohammed Naved Khan & Krishna Das Gupta. (2021) Determinants of Webrooming and Showrooming Behavior: A Systematic Literature Review. Journal of Internet Commerce 20:2, pages 137-166.
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Miranda Schüler, Michelle Fee Maier & Karina T. Liljedal. (2020) Motives and barriers affecting consumers’ co-creation in the physical store. The International Review of Retail, Distribution and Consumer Research 30:3, pages 289-310.
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Thomas Fotiadis. (2019) Customer Participation, e-Service Quality, Satisfaction: (e)Service Dominant Logic Trinity. Journal of Promotion Management 25:3, pages 394-418.
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Muhammad Shahid Iqbal, Masood Ul Hassan & Ume Habibah. (2018) Impact of self-service technology (SST) service quality on customer loyalty and behavioral intention: The mediating role of customer satisfaction. Cogent Business & Management 5:1.
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Tobin Turner & Stuart Hendry. (2017) Radical innovation and value extraction: the role of the user's entrepreneurial passion on satisfaction with product, firm, and industry. Journal of Small Business & Entrepreneurship 29:2, pages 156-173.
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Piet Verhoeven. (2015) Corporate Communication or McCommunication? Considering a McDonaldization of Corporate Communication Hypothesis. Journal of Promotion Management 21:2, pages 288-298.
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Articles from other publishers (12)
Evelina Maziliauske. (2024) Innovation for sustainability through co-creation by small and medium-sized tourism enterprises (SMEs): Socio-cultural sustainability benefits to rural destinations. Tourism Management Perspectives 50, pages 101201.
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Xueqin Wang, Yiik Diew Wong, Feng Liu & Kum Fai Yuen. (2023) Consumers' paradoxical motives of co-creation: From self-service technology to crowd-sourcing platform. Technological Forecasting and Social Change 197, pages 122934.
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Bertrand Audrin & Catherine Audrin. (2022) Scan it, buy it, pay it – customers' psychological contracts as partial employees in retail. Personnel Review 52:5, pages 1387-1404.
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Natalia Gulbransen-Diaz, Soojeong Yoo & Audrey P. Wang. (2023) Nurse, Give Me the News! Understanding Support for and Opposition to a COVID-19 Health Screening System. International Journal of Environmental Research and Public Health 20:2, pages 1164.
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Rafael Teixeira, Renato Przyczynski & Jeff Shockley. (2022) B2B buyer operational capability for the effective delivery of technology-enabled services in a multi-facility context. Service Business 16:3, pages 645-679.
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Bruce Pinnington, Joona Keränen & Treasa Kearney. (2021) Value as capital-in-use: Unpacking the temporal impacts and managerial implications for organisational value. Industrial Marketing Management 96, pages 226-237.
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Keiichi Zempo, Taiga Arai, Takuya Aoki & Yukihiko Okada. (2020) Sensing Framework for the Internet of Actors in the Value Co-Creation Process with a Beacon-Attachable Indoor Positioning System. Sensors 21:1, pages 83.
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Gabriele Obermeier, Robert Zimmermann & Andreas Auinger. 2020. HCI in Business, Government and Organizations. HCI in Business, Government and Organizations
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Praveen Sugathan & Kumar Rakesh Ranjan. (2019) Co-creating the tourism experience. Journal of Business Research 100, pages 207-217.
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Deborah Goldring. (2017) Constructing brand value proposition statements: a systematic literature review. Journal of Marketing Analytics 5:2, pages 57-67.
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Sourabh Arora, Kunal Singha & Sangeeta Sahney. (2017) Understanding consumer’s showrooming behaviour. Asia Pacific Journal of Marketing and Logistics 29:2, pages 409-431.
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