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Original Articles

Servicescapes, Designscapes, Branding, and The Creation of Place‐Identity: South of Litchfield, Christchurch

Pages 233-250 | Received 13 Oct 2007, Accepted 14 May 2008, Published online: 05 Nov 2010

Keep up to date with the latest research on this topic with citation updates for this article.

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Alberto Amore & C. Michael Hall. (2022) Elite interview, urban tourism governance and post-disaster recovery: evidence from post-earthquake Christchurch, New Zealand. Current Issues in Tourism 25:13, pages 2192-2206.
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Bon Woo Koo, Uijeong Hwang & Subhrajit Guhathakurta. (2023) Streetscapes as part of servicescapes: Can walkable streetscapes make local businesses more attractive?. Computers, Environment and Urban Systems 106, pages 102030.
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Swapnarag Swain, Charles Jebarajakirthy, Bhuvanesh Kumar Sharma, Haroon Iqbal Maseeh, Amee Agrawal, Jinal Shah & Raiswa Saha. (2023) Place Branding: A Systematic Literature Review and Future Research Agenda. Journal of Travel Research, pages 004728752311686.
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Paul M. Torrens. (2022) Agent models of customer journeys on retail high streets. Journal of Economic Interaction and Coordination 18:1, pages 87-128.
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Maria Rita Dionisio & John Carr. (2022) Prismatic immersion of urban ruins: A framework for the integration of ruins' multiple geographies in urban regeneration. Cities 130, pages 103818.
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Paul M. Torrens. (2022) Data science for pedestrian and high street retailing as a framework for advancing urban informatics to individual scales. Urban Informatics 1:1.
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Fatemeh Mohammadi Aydoghmish & Mojtaba Rafieian. (2022) Developing a comprehensive conceptual framework for city branding based on urban planning theory: Meta-synthesis of the literature (1990–2020). Cities 128, pages 103731.
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Campo Elías López-Rodríguez, Jorge Alexander Mora-Forero & Ana León-Gómez. (2022) Strategic Development Associated with Branding in the Tourism Sector: Bibliometric Analysis and Systematic Review of the Literature between the Years 2000 to 2022. Sustainability 14:16, pages 9869.
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Siwarit Pongsakornrungsilp, Pimlapas Pongsakornrungsilp, Theeranuch Pusaksrikit, Pimmada Wichasin & Vikas Kumar. (2021) Co-Creating a Sustainable Regional Brand from Multiple Sub-Brands: The Andaman Tourism Cluster of Thailand. Sustainability 13:16, pages 9409.
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Alessandro Gerosa & Maria Tartari. (2021) The Bottom-up Place Branding of a Neighborhood: Analyzing a Case of Selective Empowerment. Space and Culture, pages 120633122110323.
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Jennifer García Carrizo. (2021) Comunicación y gestión de marca en distritos culturales y creativos: una metodología para la detección de problemáticas comunes a atajar mediante la gestión de la imagen de marca. Pensar la Publicidad. Revista Internacional de Investigaciones Publicitarias 15:1, pages 91-114.
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Zhaoyu Chen, Wantanee Suntikul & Brian King. (2020) Constructing an intangible cultural heritage experiencescape: The case of the Feast of the Drunken Dragon (Macau). Tourism Management Perspectives 34, pages 100659.
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Chris A. Vassiliadis & Anestis Fotiadis. 2020. Principles and Practices of Small-Scale Sport Event Management. Principles and Practices of Small-Scale Sport Event Management 20 44 .
Navin Kumar & Rajeev Kumar Panda. (2019) Place branding and place marketing: a contemporary analysis of the literature and usage of terminology. International Review on Public and Nonprofit Marketing 16:2-4, pages 255-292.
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Abraham Pizam & Asli D.A. Tasci. (2019) Experienscape: expanding the concept of servicescape with a multi-stakeholder and multi-disciplinary approach (invited paper for ‘luminaries’ special issue of International Journal of Hospitality Management). International Journal of Hospitality Management 76, pages 25-37.
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Juulia Pietilä, Jack S. Tillotson & Søren Askegaard. 2019. Nordic Consumer Culture. Nordic Consumer Culture 239 265 .
Clarinda Rodrigues. 2018. The Branding of Tourist Destinations: Theoretical and Empirical Insights. The Branding of Tourist Destinations: Theoretical and Empirical Insights 61 82 .
Maria Rosaria Napolitano & Alessandro De Nisco. (2017) Cultural heritage: the missing “link” in the place marketing literature “chain”. Place Branding and Public Diplomacy 13:2, pages 101-106.
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Ellen E. Touchstone, Scott Koslow, Prem N. Shamdasani & Steven D'Alessandro. (2017) The linguistic servicescape: Speaking their language may not be enough. Journal of Business Research 72, pages 147-157.
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Alok Acharya & Zillur Rahman. (2016) Place branding research: a thematic review and future research agenda. International Review on Public and Nonprofit Marketing 13:3, pages 289-317.
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Jelmer H.G. Jeuring. (2016) Discursive contradictions in regional tourism marketing strategies: The case of Fryslân, The Netherlands. Journal of Destination Marketing & Management 5:2, pages 65-75.
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Fabiana Gondim Mariutti. (2015) Reflexão sobre a missão desafiadora do constructo marca-país na área de negócios internacionais. Internext 10:3, pages 58-70.
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Eric Beckman, Archana Kumar & Youn-Kyung Kim. (2013) The Impact of Brand Experience on Downtown Success. Journal of Travel Research 52:5, pages 646-658.
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Line Mathisen. 2013. Advances in Hospitality and Leisure. Advances in Hospitality and Leisure 163 183 .
Sonya Hanna & Jennifer Rowley. (2013) Place brand practitioners' perspectives on the management and evaluation of the brand experience. Town Planning Review 84:4, pages 495-515.
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Melodena Stephens Balakrishnan & Greg Kerr. 2013. Branded Spaces. Branded Spaces 31 42 .
Elyria Kemp, Kim H Williams & Bridget M Bordelon. (2012) The impact of marketing on internal stakeholders in destination branding: The case of a musical city. Journal of Vacation Marketing 18:2, pages 121-133.
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Greg Kerr & Melodena Stephens Balakrishnan. (2012) Challenges in managing place brands: The case of Sydney. Place Branding and Public Diplomacy 8:1, pages 6-16.
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David Gertner. (2011) A (tentative) meta-analysis of the ‘place marketing’ and ‘place branding’ literature. Journal of Brand Management 19:2, pages 112-131.
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Mark S. Rosenbaum & Carolyn Massiah. (2011) An expanded servicescape perspective. Journal of Service Management 22:4, pages 471-490.
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David Gertner. (2011) Unfolding and configuring two decades of research and publications on place marketing and place branding. Place Branding and Public Diplomacy 7:2, pages 91-106.
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Alix Slater & Hee Jung Koo. (2010) A new type of “Third Place”?. Journal of Place Management and Development 3:2, pages 99-112.
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Girish Prayag. (2010) Brand image assessment: international visitors' perceptions of Cape Town. Marketing Intelligence & Planning 28:4, pages 462-485.
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Maria Lichrou, Lisa O'Malley & Maurice Patterson. (2010) Narratives of a tourism destination: Local particularities and their implications for place marketing and branding. Place Branding and Public Diplomacy 6:2, pages 134-144.
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