Citations (71)
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Ahmed Mohamed Elbaz, Mahmoud Sayed Abou Kamar, Adah-Kole Emmanuel Onjewu & Mohammad Soliman. (2023) Evaluating the Antecedents of Health Destination Loyalty: The Moderating Role of Destination Trust and Tourists’ Emotions. International Journal of Hospitality & Tourism Administration 24:1, pages 1-28.
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Maryam Heydari Fard, Ali Sanayei & Azarnoush Ansari. (2021) Determinants of Medical Tourists’ Revisit and Recommend Intention. International Journal of Hospitality & Tourism Administration 22:4, pages 429-454.
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Tat-Huei Cham, Yet-Mee Lim, Bee-Chuan Sia, Jun-Hwa Cheah & Hiram Ting. (2021) Medical Tourism Destination Image and its Relationship with the Intention to Revisit: A Study of Chinese Medical Tourists in Malaysia. Journal of China Tourism Research 17:2, pages 163-191.
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Jongsik Yu, Jungwoon Seo & Sunghyup Sean Hyun. (2021) Attributes of medical tourism destination brands: case study of the Korean medical tourism market. Journal of Travel & Tourism Marketing 38:1, pages 107-121.
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Ahmad Aljarah & Blend Ibrahim. (2020) The Robustness of Corporate Social Responsibility and Brand Loyalty Relation: A Meta-Analytic Examination. Journal of Promotion Management 26:7, pages 1038-1072.
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Helena Rodrigues, Ana Brochado & Michael Troilo. (2020) Listening to the murmur of water: essential satisfaction and dissatisfaction attributes of thermal and mineral spas. Journal of Travel & Tourism Marketing 37:5, pages 649-661.
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Xiaoting Chi & Heesup Han. (2020) Exploring slow city attributes in Mainland China: tourist perceptions and behavioral intentions toward Chinese Cittaslow. Journal of Travel & Tourism Marketing 37:3, pages 361-379.
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Hyoungeun Moon & Heesup Han. (2019) Tourist experience quality and loyalty to an island destination: the moderating impact of destination image. Journal of Travel & Tourism Marketing 36:1, pages 43-59.
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Naehyun (Paul) Jin, Nathaniel D Line & Donghwan Yoon. (2018) Understanding the Role of Gratitude in Building Quality Relationships. Journal of Hospitality Marketing & Management 27:4, pages 465-485.
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Sandra Maria Correia Loureiro & Ana Filipa Fialho. (2017) The role of intrinsic in-flight cues in relationship quality and behavioural intentions: segmentation in less mindful and mindful passengers. Journal of Travel & Tourism Marketing 34:7, pages 948-962.
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Sanghyeop Lee, Bee-Lia Chua & Heesup Han. (2017) Role of service encounter and physical environment performances, novelty, satisfaction, and affective commitment in generating cruise passenger loyalty. Asia Pacific Journal of Tourism Research 22:2, pages 131-146.
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Faizan Ali, Muslim Amin & Kisang Ryu. (2016) The Role of Physical Environment, Price Perceptions, and Consumption Emotions in Developing Customer Satisfaction in Chinese Resort Hotels. Journal of Quality Assurance in Hospitality & Tourism 17:1, pages 45-70.
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Mohita Maggon & Harish Chaudhry. (2015) Revisiting Relationship Marketing and Customer Relationship Management in Leading Tourism and Hospitality Journals: Research Trends From 2001 to 2013. Journal of Relationship Marketing 14:1, pages 53-77.
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Yen-Ting Helena Chiu, Wan-I Lee & Tsung-Hsiung Chen. (2014) Environmentally Responsible Behavior in Ecotourism: Exploring the Role of Destination Image and Value Perception. Asia Pacific Journal of Tourism Research 19:8, pages 876-889.
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Heesup Han, Jinsoo Hwang & David Paul Woods. (2014) Choosing Virtual – Rather than Real – Leisure Activities: An Examination of the Decision–making Process in Screen-Golf Participants. Asia Pacific Journal of Tourism Research 19:4, pages 428-450.
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Yunhi Kim, Myung-hwan Cho & Heesup Han. (2014) Testing the Model of Hotel Chain Frequency Program Members' Loyalty Intentions. Asia Pacific Journal of Tourism Research 19:1, pages 35-60.
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Heesup Han & Sunghyup
Sean Hyun. (2012) An Extension of the Four-Stage Loyalty Model: The Critical Role of Positive Switching Barriers. Journal of Travel & Tourism Marketing 29:1, pages 40-56.
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Ivan Wen. (2012) An Empirical Study of an Online Travel Purchase Intention Model. Journal of Travel & Tourism Marketing 29:1, pages 18-39.
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Articles from other publishers (53)
Siu-Kam Jamie Lo, Pimtong Tavitiyaman & Wing-Sze Lancy Tsang. (2023) Impact of customers' needs on online information search of upscale restaurant attributes and customer satisfaction. British Food Journal.
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Hechmi Najjar & Chaker Najar. (2022) From relational benefits to consumer loyalty across international perspective: a meta-analytic structural equation modeling. Journal of Marketing Analytics 11:3, pages 470-489.
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Anis Ur Rehman, Mazhar Abbas, Faraz Ahmad Abbasi & Shoaib Khan. (2023) How Tourist Experience Quality, Perceived Price Reasonableness and Regenerative Tourism Involvement Influence Tourist Satisfaction: A Study of Ha’il Region, Saudi Arabia. Sustainability 15:2, pages 1340.
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Wordh Ul Hasan, Kimia Tuz Zaman, Maryam Sadat Amiri Tehrani Zadeh & Juan Li. (2022) Eat This, Not That! – a Personalised Restaurant Menu Decoder That Helps You Pick the Right Food. Eat This, Not That! – a Personalised Restaurant Menu Decoder That Helps You Pick the Right Food.
Alireza Tourchian, Samad Aali, Naser Sanoubar & Alireza Bafandeh Zendeh. (2022) Exploring customer engagement value from relationship benefits. International Journal of Islamic and Middle Eastern Finance and Management 15:5, pages 986-1005.
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Tantri Yanuar Rahmat Syah, Patrick Christian Alimwidodo, Lovinda Lianti & Holila Hatta. (2022) Perceived Price as Antecedent of Satisfaction and Loyalty: Learn from Fast Food Multinational Restaurants in Indonesia. Central European Business Review 11:4, pages 63-84.
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Daniel K. Maduku & Ryan L. Mathaba. (2022) Relational Benefits as Predictors of Relationship Quality Outcomes in Online Retailing. Journal of Electronic Commerce in Organizations 20:1, pages 1-34.
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Jongsik Yu, Linda Heejung Lho & Heesup Han. (2022) Corporate social responsibility (environment, product, diversity, employee, and community) and the hotel employees' job performance: Exploring the role of the employment types. Corporate Social Responsibility and Environmental Management 29:5, pages 1825-1838.
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Poh Ling Tan, S. Mostafa Rasoolimanesh & Govindaraju Manickam. (2022) How corporate social responsibility affects brand equity and loyalty? A comparison between private and public universities. Heliyon 8:4, pages e09266.
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Nu Khanh Tram TON, Hatice Dilara KESKİN & Arzu KALIN. (2022) AN APPLICATION TO DETERMINE THE CONSUMERS’ CAFE AND RESTAURANT PREFERENCES. International Journal of Management Economics and Business.
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Zaki Shoheib & Emad Ahmed Abu-Shanab. (2022) Adapting the UTAUT2 Model for Social Commerce Context. International Journal of E-Business Research 18:1, pages 1-20.
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Jongsik Yu, Kyeongheum Lee, Antonio Ariza-Montes, Alejandro Vega-Muñoz & Heesup Han. (2021) How Do Air Quality Issues Caused by Particulate Matter Affect Consumers’ Emotional Response to Tourism Destinations and Willingness to Visit?. International Journal of Environmental Research and Public Health 18:19, pages 10364.
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Chen Ho, Huei-Sheng Tu, Nguyen Ngoc Anh, Pham Minh Tuan, Nguyen Thi Ngoc Anh & Phan Thi Minh Ha. (2021) Factors Affecting Customer Satisfaction and Repurchase Intention: A Study of Full-Service Trendy Restaurants in Vietnam. Procedia Business and Financial Technology 1.
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Akın ŞAHİN, Ülker ÇOLAKOĞLU & Osman Nuri ÖZDOĞAN. (2021) A research on customer experiences and perceptions for Michelin starred restaurants. Journal of Multidisciplinary Academic Tourism 6:1, pages 61-72.
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Jongsik Yu, Junghyun Park, Kyeongheum Lee & Heesup Han. (2021) Can Environmentally Sustainable Development and Green Innovation of Hotels Trigger the Formation of a Positive Brand and Price Premium?. International Journal of Environmental Research and Public Health 18:6, pages 3275.
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Tat Huei Cham, Boon Liat Cheng, Mei Peng Low & Jason Boon Chuan Cheok. (2020) Brand image as the competitive edge for hospitals in medical tourism. European Business Review 33:1.
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Dam Tri Cuong. 2021. Artificial Intelligence in Intelligent Systems. Artificial Intelligence in Intelligent Systems
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Elena‐Nicoleta Untaru, Ana Ispas & Heesup Han. (2020) Exploring the synergy between customer home‐based and hotel‐based water consumption and conservation behaviors: An empirical approach. Journal of Consumer Behaviour 19:6, pages 542-555.
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Yongping Zhong & Hee Cheol Moon. (2020) What Drives Customer Satisfaction, Loyalty, and Happiness in Fast-Food Restaurants in China? Perceived Price, Service Quality, Food Quality, Physical Environment Quality, and the Moderating Role of Gender. Foods 9:4, pages 460.
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Joonhyeong Joseph Kim, Jinsoo Hwang & Insin Kim. (2020) Congruent charitable cause sponsorship effect: Air travelers’ perceived benefits, satisfaction and behavioral intention. Journal of Hospitality and Tourism Management 42, pages 190-198.
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Mei-Hui Chen & Kune-Muh Tsai. (2020) An Empirical Study of Brand Fan Page Engagement Behaviors. Sustainability 12:1, pages 434.
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Jason MS Lam & Ahmad Azmi M Ariffin. (2019) Do travel images affect international students’ on-site academic value? New evidence from the Malaysia’s ‘higher edutourism’ destination. Journal of Vacation Marketing 25:4, pages 499-514.
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Amr Al-Ansi & Heesup Han. (2019) Role of halal-friendly destination performances, value, satisfaction, and trust in generating destination image and loyalty. Journal of Destination Marketing & Management 13, pages 51-60.
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Ting Chi & Yini Chen. (2019) A study of lifestyle fashion retailing in China. Marketing Intelligence & Planning 38:1, pages 46-60.
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Muhammad Khalilur Rahman. (2019) Medical tourism: tourists’ perceived services and satisfaction lessons from Malaysian hospitals. Tourism Review 74:3, pages 739-758.
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Oğuhan DEMİRHAN & Ersin ESKİLER. (2018) Investigation of the Relationship Among Fantasy Football Participation Motivation, Consumer Satisfaction and Behavioral Intentions. Turkish Journal of Sport and Exercise.
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Iman Naderi, Audhesh K. Paswan & Francisco Guzman. (2018) Beyond the shadow of a doubt: The effect of consumer knowledge on restaurant evaluation. Journal of Retailing and Consumer Services 45, pages 221-229.
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Pranay Verma & Anil Kumar Sharma. (2018) Assortment satisfaction: The tale of online footwear sales. Technology in Society 54, pages 57-65.
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Mariam Shahzadi, Shahab Alam Malik, Mansoor Ahmad & Asma Shabbir. (2018) Perceptions of fine dining restaurants in Pakistan. International Journal of Quality & Reliability Management 35:3, pages 635-655.
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Jaekwon Shin, Yoon Jae Lee, Joon-Shik Shin, Jinho Lee, Haneul Kim, Me-riong Kim & In-Hyuk Ha. (2018) Utilization Status and Satisfaction with Medical Services in Nonresidential Foreign Medical Tourists Visiting a Korean Medicine Hospital. Evidence-Based Complementary and Alternative Medicine 2018, pages 1-11.
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세르겔렌따라한토야, Yong Sik Kim & Yoon Seo Park. (2017) The Effect of Relationship Benefits on Customer Citizenship Behavior Mediated by Gratitude and Customer Satisfaction: Focusing on the Hair Salon and Dental Clinic Service. Journal of Korea Service Management Society 18:4, pages 1-25.
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Lucie Sirieix, Jan Lála & Klára Kocmanová. (2017) Understanding the antecedents of consumers' attitudes towards doggy bags in restaurants: Concern about food waste, culture, norms and emotions. Journal of Retailing and Consumer Services 34, pages 153-158.
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Lin Chin-Tsai & Goay Yeok-How. (2016) Evaluating the Perceived Relational Benefits of Travel Agents on Managing Relationships With National Tourism Organization Abroad Offices: An Empirical Study. Journal of Testing and Evaluation 44:5, pages 20140483.
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Juhee Kang, Liang (Rebecca) Tang & Ann Marie Fiore. (2015) Restaurant brand pages on Facebook. International Journal of Contemporary Hospitality Management 27:7, pages 1662-1684.
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Chih-Hsing Sam Liu, Ching-Shu Su, Bernard Gan & Sheng-Fang Chou. (2014) Effective restaurant rating scale development and a mystery shopper evaluation approach. International Journal of Hospitality Management 43, pages 53-64.
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Juhee Kang, Liang Tang & Ann Marie Fiore. (2014) Enhancing consumer–brand relationships on restaurant Facebook fan pages: Maximizing consumer benefits and increasing active participation. International Journal of Hospitality Management 36, pages 145-155.
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Heesup Han & Jinsoo Hwang. (2013) Multi-dimensions of the perceived benefits in a medical hotel and their roles in international travelers’ decision-making process. International Journal of Hospitality Management 35, pages 100-108.
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Heesup Han. (2013) Effects of in-flight ambience and space/function on air travelers' decision to select a low-cost airline. Tourism Management 37, pages 125-135.
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