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Original Articles

The Entitled Tourist: The Influence of Psychological Entitlement and Cultural Distance on Tourist Judgments in a Hotel Context

Pages 99-112 | Received 30 Aug 2015, Accepted 07 Dec 2015, Published online: 05 Feb 2016

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Read on this site (7)

Chunhong Li, Yiqing Yu, Rob Law & Xianwei Liu. (2023) Does ethnic affinity affect consumers’ posting behavior? Evidence from face recognition and difference-in-differences design. Journal of Hospitality Marketing & Management 32:2, pages 224-241.
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Hanne Andreassen & Olga Gjerald. (2023) What drives consumer expectations for institutional food? Identifying antecedents of normative and predictive expectations in baby boomers. Journal of Consumer Behaviour.
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Nikoleta Maria Papadopoulou, Manuel Alector Ribeiro & Girish Prayag. (2022) Psychological Determinants of Tourist Satisfaction and Destination Loyalty: The Influence of Perceived Overcrowding and Overtourism. Journal of Travel Research 62:3, pages 644-662.
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Hanne Andreassen, Olga Gjerald & Kai Victor MyrnesHansen. (2022) “Same, same but different”: insights on ageing consumers and their expectations of institutional food. British Food Journal 125:2, pages 662-678.
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Akile Oday, Ali Ozturen, Mustafa Ilkan & A. Mohammed Abubakar. (2021) Do eReferral, eWOM, familiarity and cultural distance predict enrollment intention? An application of an artificial intelligence technique. Journal of Hospitality and Tourism Technology 12:3, pages 471-488.
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Mary Dana Laird, James J. Zboja, Paul Harvey, Lisa M. Victoravich & Anupama Narayan. (2021) Entitlement: friend or foe of work-family conflict?. Journal of Managerial Psychology 36:5, pages 447-460.
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Maria Khalid, Amir Gulzar & Abdul Karim Khan. (2020) When and how the psychologically entitled employees hide more knowledge?. International Journal of Hospitality Management 89, pages 102413.
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Paul Phillips, Nuno Antonio, Ana de Almeida & Luís Nunes. (2019) The Influence of Geographic and Psychic Distance on Online Hotel Ratings. Journal of Travel Research 59:4, pages 722-741.
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Jibin Yu, Hanliang Li & Honggen Xiao. (2019) Are authentic tourists happier? Examining structural relationships amongst perceived cultural distance, existential authenticity, and wellbeing. International Journal of Tourism Research 22:1, pages 144-154.
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Eftichia Vraimaki, Maria Koloniari, Konstantinos Kyprianos & Alexandros Koulouris. (2019) Employee reactions to user incivility in academic libraries. The Journal of Academic Librarianship 45:5, pages 102043.
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Wei Wei Cheryl Leo, Cindy Yunhsin Chou & Tom Chen. (2019) Working consumers’ psychological states in firm-hosted virtual communities. Journal of Service Management 30:3, pages 302-325.
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Juan Liu, Chaohui Wang, Shimin Fang & Tingting Zhang. (2019) Scale development for tourist trust toward a tourism destination. Tourism Management Perspectives 31, pages 383-397.
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Brett A.S. Martin, Kai Zhan, Ying Xian Wang & Hyun Seung Jin. (2019) The influence of entitlement and envy on tourist judgments of missed benefits. Journal of Hospitality and Tourism Management 38, pages 58-65.
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Song Yang, Songshan (Sam) Huang & Gang Shen. (2017) Modelling Chinese consumer choice behavior with budget accommodation services. International Journal of Culture, Tourism and Hospitality Research 11:3, pages 341-354.
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