2,386
Views
55
CrossRef citations to date
0
Altmetric
Article

The role of brand personality, self-congruity, and sensory experience in elucidating sky lounge users’ behavior

, , &
Pages 29-42 | Received 11 Jan 2018, Accepted 05 Jun 2018, Published online: 23 Jul 2018

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (16)

Xiaorui Zhou, Jose Weng Chou Wong, Dengming Xie, Rongying Liang & Lingrui Huang. (2023) What does the audience care? The effects of travel vlog information quality on travel intention. Total Quality Management & Business Excellence 34:15-16, pages 2201-2219.
Read now
Hyoungeun Moon, Jongsik Yu, Bee-Lia Chua & Heesup Han. (2023) Impact of green brand authenticity on warm glow, green satisfaction, and willingness to pay more. Journal of Travel & Tourism Marketing 40:4, pages 326-344.
Read now
Shadma Shahid & Justin Paul. (2022) Examining guests’ experience in luxury hotels: evidence from an emerging market. Journal of Marketing Management 38:13-14, pages 1278-1306.
Read now
Chunli Ji & Ping Yang. (2022) What makes integrated resort attractive? Exploring the role of experience encounter elements. Journal of Travel & Tourism Marketing 39:3, pages 305-319.
Read now
Meijing Zhou, Le Yan, Fuyuan Wang & Mingshui Lin. (2022) Self-congruity Theory in Red Tourism: A Study of Shaoshan City, China. Journal of China Tourism Research 18:1, pages 46-63.
Read now
Pipatpong Fakfare, Gyeongcheol Cho, Heungsun Hwang & Noppadol Manosuthi. (2021) Examining the sensory impressions, value perception, and behavioral responses of tourists: the case of floating markets in Thailand. Journal of Travel & Tourism Marketing 38:7, pages 666-681.
Read now
Jinsoo Hwang, Jin-soo Lee, Jinkyung Jenny Kim & Muhammad Safdar Sial. (2021) Application of internal environmental locus of control to the context of eco-friendly drone food delivery services. Journal of Sustainable Tourism 29:7, pages 1098-1116.
Read now
Xingyang Lv & Ailing Wu. (2021) The role of extraordinary sensory experiences in shaping destination brand love: an empirical study. Journal of Travel & Tourism Marketing 38:2, pages 179-193.
Read now
Shaohua Yang, Salmi Mohd Isa, T. Ramayah, Ramona Blanes & Shaian Kiumarsi. (2020) The Effects of Destination Brand Personality on Chinese tourists' Revisit Intention to Glasgow: An Examination across Gender. Journal of International Consumer Marketing 32:5, pages 435-452.
Read now
Xiangping Li, Chih-Lun (Alan) Yen & Tingting Liu. (2020) Hotel brand personality and brand loyalty: an affective, conative and behavioral perspective. Journal of Hospitality Marketing & Management 29:5, pages 550-570.
Read now
Xiaoting Chi & Heesup Han. (2020) Exploring slow city attributes in Mainland China: tourist perceptions and behavioral intentions toward Chinese Cittaslow. Journal of Travel & Tourism Marketing 37:3, pages 361-379.
Read now
Heesup Han, Kai-Sean Lee, Bee-Lia Chua & Sanghyeop Lee. (2020) Contribution of airline F&B to passenger loyalty enhancement in the full-service airline industry. Journal of Travel & Tourism Marketing 37:3, pages 380-395.
Read now
Taeyeon Eom, Jongsik Yu & Heesup Han. (2019) Medical tourism in Korea – recent phenomena, emerging markets, potential threats, and challenge factors: a review. Asia Pacific Journal of Tourism Research 24:6, pages 563-573.
Read now
Jinsoo Hwang & JungHoon (Jay) Lee. (2019) A strategy for enhancing senior tourists’ well-being perception: focusing on the experience economy. Journal of Travel & Tourism Marketing 36:3, pages 314-329.
Read now

Articles from other publishers (39)

Qi Yan, Huawen Shen James, Wu Xin & Haobin Ye Ben. (2024) Examining the ritualized experiences of intangible cultural heritage tourism. Journal of Destination Marketing & Management 31, pages 100843.
Crossref
Sunil Sahadev, Sean Chung, Mustafeed Zaman, Indria Handoko, Tan Vo-Thanh, Nguyen Phong Nguyen & Rajeev Kumra. (2023) Exploring the antecedents of “deep” eWOM providing behaviour in mobile shopping: a multi-country study. Information Technology & People.
Crossref
Yayuk YulianaEndang Sulistya Rini, SirojuzilamSyafrizal Helmi SitumorangAmlys Syahputra Silalahi. (2023) Mediating role of authenticity in the relationship between destination image and destination loyalty. Innovative Marketing 19:4, pages 14-25.
Crossref
Jinkyung Jenny Kim. (2023) Brand personality of global chain hotels, self-congruity, and self-discrepancy on customer responses. International Journal of Hospitality Management 114, pages 103565.
Crossref
Kefang Li, Chunli Ji, Qiuyue He & Raymond Rastegar. (2023) Understanding the sense‐making process of visitor experience in the integrated resort setting: Investigating the role of experience‐centric attributes. International Journal of Tourism Research 25:5, pages 491-505.
Crossref
Magdalena Kolańska‐Stronka & Balgopal Singh. (2023) Five decades of self‐congruity in consumer behaviour research: A systematic review and future research agenda. International Journal of Consumer Studies.
Crossref
Heather Markham Kim, Jawad Abbas, Muhammad Zia Ul Haq, JungHoon (Jay) Lee & Jinsoo Hwang. (2022) Differences between robot servers and human servers in brand modernity, brand love and behavioral intentions in the restaurant industry. Asia Pacific Journal of Marketing and Logistics 35:7, pages 1774-1788.
Crossref
Swagato Chatterjee, Prathamesh Kittur, Pankaj Vishwakarma & Anirban Dey. (2023) What makes customers of airport lounges satisfied and more? Impact of culture and travel class. Journal of Air Transport Management 109, pages 102384.
Crossref
Chunhui Zheng & Jia Zhang. (2022) Inspiring guests’ imagination of “home away from home” to choose Airbnb through brand storytelling. International Journal of Contemporary Hospitality Management 35:6, pages 2136-2156.
Crossref
Tina Šegota. (2023) Exploring the Role of Advertising in the Context of Tourist-Destination Congruity. Journal of Travel Research, pages 004728752311686.
Crossref
Jinsoo Hwang, Heather (Markham) Kim & Jinkyung Jenny Kim. (2023) Examining the Importance of Motivation and Its Impact on Outcome Variables in the Context of Edible Insect Restaurant. SAGE Open 13:2.
Crossref
Jose Joel Cruz-Tarrillo, Karla Liliana Haro-Zea & Edison Effer Apaza Tarqui. (2023) Personality and image as predictors of the intention to revisit and recommend tourist destinations. Innovative Marketing 19:1, pages 175-185.
Crossref
Eduardo Torres-Moraga & Cristobal Barra. (2023) Does destination brand experience help build trust? Disentangling the effects on trust and trustworthiness. Journal of Destination Marketing & Management 27, pages 100767.
Crossref
Sheng-Hshiung Tsaur, Fu-Sung Hsu & Hsiao-Wei Ching. (2021) The impacts of brand personality and self-congruity on consumers' intention to stay in a hotel: does consumer affinity matter?. Journal of Hospitality and Tourism Insights 6:1, pages 246-262.
Crossref
Lijun Liu, Xue Zhang & Li Cheng. (2021) Antecedents and Impacts of the Pilgrimage Destination Personality in the Tibetan Region: Case from Larong Wuming Buddhist Academy. Journal of Vacation Marketing 28:4, pages 469-485.
Crossref
Ya-Hui Kuo, Pei-Chiang Wu & Sun Young Ahn. (2022) A synthesized retail brand personality framework: a cross-cultural study of Taiwan and the United States. Cross Cultural & Strategic Management 29:4, pages 919-937.
Crossref
Shaohua Yang, Salmi Mohd Isa & T. Ramayah. (2022) Does uncertainty avoidance moderate the effect of self-congruity on revisit intention? A two-city (Auckland and Glasgow) investigation. Journal of Destination Marketing & Management 24, pages 100703.
Crossref
Shuai Zhang, Kyungsik Kim, Brain H. Yim, Boram Hyun & Weiqi Chai. (2022) Destination Personality and Behavioral Intention in Hainan’s Golf Tourism during COVID-19 Pandemic: Mediating Role of Destination Image and Self-Congruity. Sustainability 14:11, pages 6528.
Crossref
Hsiao-Hsien Lin, I.-Yun Chen, Chih-Hung Tseng, Yueh-Shiu Lee & Jao-Chuan Lin. (2022) A Study of the Impact of River Improvement and Greening on Public Reassurance and the Urban Well-Being Index during the COVID-19 Pandemic. International Journal of Environmental Research and Public Health 19:7, pages 3958.
Crossref
Sanja Kovačić, Tamara Jovanović, Miroslav D. Vujičić, Alastair M. Morrison & James Kennell. (2022) What Shapes Activity Preferences? The Role of Tourist Personality, Destination Personality and Destination Image: Evidence from Serbia. Sustainability 14:3, pages 1803.
Crossref
Hsiao-Hsien Lin, Chih-Chien Shen, I-Cheng Hsu & Pei-Yi Wu. (2021) Can Electric Bicycles Enhance Leisure and Tourism Activities and City Happiness?. Energies 14:23, pages 8144.
Crossref
Xi Li, Jiamin Liu & Xinwei Su. (2021) Effects of motivation and emotion on experiential value and festival brand equity: The moderating effect of self-congruity. Journal of Hospitality and Tourism Management 49, pages 601-611.
Crossref
Eduardo I. Torres-Moraga, Manuel Alonso-Dos-Santos, Daniel Quezada Arboleda & Elena Carvajal-Trujillo. (2021) The role of experience and trustworthiness on perception sustainable touristic destinations. Journal of Hospitality and Tourism Management 49, pages 471-480.
Crossref
Soojung Kim, Yahua Bi & Insin Kim. (2021) Travel Website Atmospheres Inducing Older Travelers’ Familiarity: The Moderating Role of Cognitive Age. International Journal of Environmental Research and Public Health 18:9, pages 4812.
Crossref
Jinsoo Hwang, Kwang-Woo Lee & Seongseop (Sam) Kim. (2021) The Antecedents and Consequences of Rapport between Customers and Salespersons in the Tourism Industry. Sustainability 13:5, pages 2783.
Crossref
Chul-jae Choi. (2021) 서비스환경에서 지각된 점포이미지가 재 구매의도에 미치는 영향: 자아일치성과 감정적 몰입의 인과적 역할. Journal of Channel and Retailing 26:1, pages 149-169.
Crossref
Shaohua Yang, Salmi Mohd Isa & T. Ramayah. (2021) Uncertainty Avoidance as a Moderating Factor to the Self-Congruity Concept: The Development of a Conceptual Framework. SAGE Open 11:1, pages 215824402110018.
Crossref
Jinkyung Jenny Kim, Bee-Lia Chua & Heesup Han. (2020) Mobile hotel reservations and customer behavior: Channel familiarity and channel type. Journal of Vacation Marketing 27:1, pages 82-102.
Crossref
Jinsoo Hwang, Kwang-Woo Lee, Dohyung Kim & Insin Kim. (2020) Robotic Restaurant Marketing Strategies in the Era of the Fourth Industrial Revolution: Focusing on Perceived Innovativeness. Sustainability 12:21, pages 9165.
Crossref
Shaohua Yang, Salmi Mohd Isa & T. Ramayah. (2020) A Theoretical Framework to Explain the Impact of Destination Personality, Self-Congruity, and Tourists’ Emotional Experience on Behavioral Intention. SAGE Open 10:4, pages 215824402098331.
Crossref
Sanghyeop Lee, Bee-Lia Chua & Heesup Han. (2020) Variety-seeking motivations and customer behaviors for new restaurants: An empirical comparison among full-service, quick-casual, and quick-service restaurants. Journal of Hospitality and Tourism Management 43, pages 220-231.
Crossref
Heesup Han, Amr Al-Ansi, Xiaoting Chi, Hyungshin Baek & Kyung-Sik Lee. (2020) Impact of Environmental CSR, Service Quality, Emotional Attachment, and Price Perception on Word-of-Mouth for Full-Service Airlines. Sustainability 12:10, pages 3974.
Crossref
Kwangyong Kim, Hyun-jun Choi & Sunghyup Sean Hyun. (2020) Coffee House Consumers’ Value Perception and Its Consequences: Multi-Dimensional Approach. Sustainability 12:4, pages 1663.
Crossref
Ji Youn Jeong, John L. Crompton & Sunghyup Sean Hyun. (2020) The influence of the compromise and travel temporal construal heuristics on a purchase decision. Tourism Management Perspectives 33, pages 100583.
Crossref
Ji Youn Jeong & Sunghyup Sean Hyun. (2019) Roles of passengers' engagement memory and two-way communication in the premium price and information cost perceptions of a luxury cruise. Tourism Management Perspectives 32, pages 100559.
Crossref
Hung-Tai Tsou, Ja-Shen Chen, Yunhsin Chou & Tzu-Wen Chen. (2019) Sharing Economy Service Experience and Its Effects on Behavioral Intention. Sustainability 11:18, pages 5050.
Crossref
Amr Al-Ansi & Heesup Han. (2019) Role of halal-friendly destination performances, value, satisfaction, and trust in generating destination image and loyalty. Journal of Destination Marketing & Management 13, pages 51-60.
Crossref
Jinkyung Jenny Kim, Kwangyong Kim & Jinsoo Hwang. (2019) Self-Enhancement Driven First-Class Airline Travelers’ Behavior: The Moderating Role of Third-Party Certification. Sustainability 11:12, pages 3285.
Crossref
Yi-Man Teng & Kun-Shan Wu. (2019) Sustainability Development in Hospitality: The Effect of Perceived Value on Customers’ Green Restaurant Behavioral Intention. Sustainability 11:7, pages 1987.
Crossref

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.