6,022
Views
86
CrossRef citations to date
0
Altmetric
Original Articles

Internal Communication, Information Satisfaction, and Sense of Community: The Effect of Personal Influence

, &
Pages 65-84 | Published online: 31 Dec 2009

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (16)

Ahmad Alanezi. (2022) Toxic leadership behaviours of school principals: a qualitative study. Educational Studies 0:0, pages 1-15.
Read now
Cornelia Wolf, Alexander Godulla, Leonie Beck & Leah Sophie Neubert. (2022) The Role of Internal Communication in Start-ups: State of Research and Practical Approaches. International Journal of Strategic Communication 16:2, pages 255-272.
Read now
Terri Carroll & Jason Kucsma. (2022) Strengthening Libraries with Strategic Internal Communications. Journal of Library Administration 62:2, pages 243-258.
Read now
Patrick D. Thelen. (2021) Leadership and Internal Communication: Linking Servant Leadership, Communication Satisfaction, and Employee Advocacy. International Journal of Strategic Communication 15:5, pages 440-462.
Read now
Laura L. Lemon. (2019) The employee experience: how employees make meaning of employee engagement. Journal of Public Relations Research 31:5-6, pages 176-199.
Read now
Evan K Perrault & Grace M Hildenbrand. (2019) Development of a Benefits Ambassadors programme to leverage coworker relationships to increase employee knowledge. Knowledge Management Research & Practice 17:3, pages 306-315.
Read now
Michele Ewing, Linjuan Rita Men & Julie O’Neil. (2019) Using Social Media to Engage Employees: Insights from Internal Communication Managers. International Journal of Strategic Communication 13:2, pages 110-132.
Read now
Linjuan Rita Men, Zifei Fay Chen & Yi Grace Ji. (2018) Walking the talk: An exploratory examination of executive leadership communication at startups in China. Journal of Public Relations Research 30:1-2, pages 35-56.
Read now
Tersia Landsberg & Magrita Nicolene Wiggill. (2017) Relationship Management with Managers of Countrywide Offices of SEESA: A Case Study. Communicatio 43:3-4, pages 114-133.
Read now
Nathaniel J. Bray & Laine Williams. (2017) A quantitative study on organisational commitment and communication satisfaction of professional staff at a master’s institution in the United States. Journal of Higher Education Policy and Management 39:5, pages 487-502.
Read now
KarenH. Zwijze-Koning, MennoD. T. De Jong & Mark Van Vuuren. (2015) Evaluating Internal Public Relations Using the Critical Incident Technique. Journal of Public Relations Research 27:1, pages 46-62.
Read now
Mats Heide & Charlotte Simonsson. (2011) Putting Coworkers in the Limelight: New Challenges for Communication Professionals. International Journal of Strategic Communication 5:4, pages 201-220.
Read now

Articles from other publishers (70)

Peter Letmathe & Elisabeth Noll. (2024) Analysis of email management strategies and their effects on email management performance. Omega 124, pages 103002.
Crossref
Helena Stehle. (2023) What employees perceive as personal communication: results of a Q study on internal communication. Journal of Communication Management 27:3, pages 414-431.
Crossref
Suemay Arif, Kim A. Johnston, Anne Lane & Amanda Beatson. (2023) A strategic employee attribute scale: Mediating role of internal communication and employee engagement. Public Relations Review 49:2, pages 102320.
Crossref
Yasemin Ilter, Faye Barth-Farkas & Tobias Ringeisen. (2023) Digitale Führungskommunikation und organisationale Bindung von Beschäftigten im HomeofficeDigital leadership communication and employees’ organizational commitment during home office. Gruppe. Interaktion. Organisation. Zeitschrift für Angewandte Organisationspsychologie (GIO) 54:2, pages 259-271.
Crossref
Jo-Yun Li, Weiting Tao & Yeunjae Lee. (2023) Collective Responsibility in the Workplace and its Effects on COVID-19 Vaccine Acceptance Among Employees: The Role of Strategic Internal Communication. International Journal of Business Communication, pages 232948842311717.
Crossref
Nina Pološki Vokić, Ana Tkalac Verčič & Dubravka Sinčić Ćorić. (2022) Strategic internal communication for effective internal employer branding. Baltic Journal of Management 18:1, pages 19-33.
Crossref
Nataša Novaković-Božić, Goran Perić & Vladan Cogoljević. (2023) Impact of internal business communication on the employees commitment in tourist enterprises. Trendovi u poslovanju 11:1, pages 19-27.
Crossref
Yeunjae Lee. (2019) An Examination of the Effects of Employee Words in Organizational Crisis: Public Forgiveness and Behavioral Intentions. International Journal of Business Communication 59:4, pages 598-620.
Crossref
Stephen Yong-Seung Park. (2022) Business Communication for Stakeholder Management. Business Communication Research and Practice 5:2, pages 47-49.
Crossref
Yeunjae Lee & Jarim Kim. (2022) The impacts of CEO leadership behaviors on employees' affective commitment and scouting behavior: the mediating role of symmetrical internal communication. Leadership & Organization Development Journal 43:2, pages 261-278.
Crossref
Jana Brockhaus & Ansgar Zerfass. (2021) Strengthening the role of communication departments: A framework for positioning communication departments at the top of and throughout organizations. Corporate Communications: An International Journal 27:1, pages 53-70.
Crossref
Teresa Barros, Nelson Duarte & Marisa Machado. COMMUNICATION STYLES AND TEAM MOTIVATION IN PROJECT MANAGEMENT – DEVELOPMENT OF A CONCEPTUAL FRAMEWORK. COMMUNICATION STYLES AND TEAM MOTIVATION IN PROJECT MANAGEMENT – DEVELOPMENT OF A CONCEPTUAL FRAMEWORK.
Yeunjae Lee. (2018) Dynamics of Symmetrical Communication Within Organizations: The Impacts of Channel Usage of CEO, Managers, and Peers. International Journal of Business Communication 59:1, pages 3-21.
Crossref
Norsyamihah Abdul WahabNasya Bahfen. (2021) Messaging in the Malaysian Workplace: Communication, Social Media and Employee Wellbeing. Asia Pacific Media Educator 31:2, pages 248-268.
Crossref
Stephanie Madden, Matthew J. Haught & Adelyn James. (2021) Key issue operatives in an issue-driven network: Public relations as a “pocket of strength” in campus sexual assault awareness and prevention. Public Relations Review 47:5, pages 102114.
Crossref
Panayiotis Tzeremes. (2020) How do globalization indicators de jure–de facto and total factor productivity affect tourism development in European countries?. Journal of Hospitality and Tourism Insights 4:5, pages 601-621.
Crossref
Ana Tkalac Verčič, Zvonimir Galić & Krešimir Žnidar. (2021) The Relationship of Internal Communication Satisfaction With Employee Engagement and Employer Attractiveness: Testing the Joint Mediating Effect of the Social Exchange Quality Indicators. International Journal of Business Communication, pages 232948842110538.
Crossref
Florian Bergsleitner & David Rückel. (2021) Akzeptanz von Distance Working bei FührungskräftenAcceptance of Distance Working among Executives. HMD Praxis der Wirtschaftsinformatik 58:4, pages 788-799.
Crossref
Gemma Doleman, Di Twigg, Sara Bayes & Paola Chivers. (2021) Paediatric nurses’ satisfaction with organisational communication, job satisfaction, and intention to stay: A structural equation modelling analysis. Collegian 28:4, pages 376-384.
Crossref
Sophie de Villartay. (2021) Évolution du contrat psychologique chez les salariés après une crise de réputation : le rôle de l’identification à l’entreprise. Revue de gestion des ressources humaines N° 119:1, pages 31-50.
Crossref
Siniša Mitić, Jovanka Popović, Jasmina Poštin, Vesna Ćilerdžić & László Szabó. (2021) Information technology as an indicator of the level of organizational performance. Journal of Engineering Management and Competitiveness 11:1, pages 29-41.
Crossref
Ana Tkalac Verčič. 2021. Current Trends and Issues in Internal Communication. Current Trends and Issues in Internal Communication 241 258 .
Milena Araújo & Sandra Miranda. (2020) Multidisciplinarity in internal communication and the challenges ahead. Corporate Communications: An International Journal 26:1, pages 107-123.
Crossref
Jana Matošková. (2020) Communication tools as drivers of employees’ knowledge sharing: evidence from the Czech Republic. Problems and Perspectives in Management 18:1, pages 415-427.
Crossref
Deborah L. Welch. 2020. Modern Metaphors of Christian Leadership. Modern Metaphors of Christian Leadership 151 169 .
Payal Mehra & Catherine Nickerson. (2019) Does technology divide or unite generations?. International Journal of Organizational Analysis 27:5, pages 1578-1604.
Crossref
Helena Kantanen, Jonna Koponen, Erkko Sointu & Teemu Valtonen. (2019) Including the Student Voice: Experiences and Learning Outcomes of a Flipped Communication Course. Business and Professional Communication Quarterly 82:3, pages 337-356.
Crossref
Дарья Исакова & Daria Isakova. (2019) Impact of Corporate Culture on Success of Organizational Project Management System Implementation. Scientific Research and Development. Russian Journal of Project Management 8:1, pages 28-38.
Crossref
Mai-Stiina Lampinen, Anne Irmeli Konu, Tarja Kettunen & Elina Annikki Suutala. (2018) Factors that foster or prevent sense of belonging among social and health care managers. Leadership in Health Services 31:4, pages 468-480.
Crossref
Yongjun Shin, Hee Sun Park, Seung Soo Han & Woo-Sung Chang. (2018) Information-seeking tactics and sense of workplace community in Korea. Journal of Community Psychology 46:7, pages 856-870.
Crossref
Marta Ingelmo Palomares, Cristina Navarro & José Ángel Sanz Lara. (2018) Determining factors of success in internal communication management in Spanish companies. Corporate Communications: An International Journal 23:3, pages 405-422.
Crossref
Luca Quaratino & Alessandra Mazzei. (2018) Managerial strategies to promote employee brand consistent behavior. EuroMed Journal of Business 13:2, pages 185-200.
Crossref
Aušra PažėraitėRūta Repovienė. (2018) Content Marketing Decisions for Effective Internal Communication. Management of Organizations: Systematic Research 79:1, pages 117-130.
Crossref
Seung Rib Park & Young Won Suh. (2018) Influence of equity sensitivity on organizational citizenship behavior and knowledge sharing. Korean Journal of Industrial and Organizational Psychology 31:2, pages 519-553.
Crossref
Thomas Koch, Jana Vogel, Nora Denner & Sarah Encarnacao. (2018) Voice of the management or employee advocate? How editors of employee magazines see their professional role. Corporate Communications: An International Journal 23:1, pages 51-65.
Crossref
Suzana Stojanović & Slobodan Marić. (2018) Communication as a measure of leadership performance. Anali Ekonomskog fakulteta u Subotici:40, pages 81-94.
Crossref
Matthew Potoski & Patrick J. Callery. (2018) Peer communication improves environmental employee engagement programs: Evidence from a quasi-experimental field study. Journal of Cleaner Production 172, pages 1486-1500.
Crossref
Donnalyn Pompper. 2017. Corporate Social Responsibility, Sustainability, and Ethical Public Relations. Corporate Social Responsibility, Sustainability, and Ethical Public Relations 1 33 .
Sónia Pedro Sebastião, Giovana Zulato & Alice Donat Trindade. (2017) Internal communication and organisational culture: The management interplay in the view of the Portuguese communication consultant. Public Relations Review 43:4, pages 863-871.
Crossref
Siniša Mitić, Milan Nikolić, Jelena Jankov, Jelena Vukonjanski & Edit Terek. (2017) The impact of information technologies on communication satisfaction and organizational learning in companies in Serbia. Computers in Human Behavior 76, pages 87-101.
Crossref
Mai-Stiina Lampinen, ElinaAnnikki Suutala & Anne Irmeli Konu. (2017) Sense of community, organizational commitment and quality of services. Leadership in Health Services 30:4, pages 378-393.
Crossref
Michele E. Ewing & David L. Remund. (2017) Understanding and addressing the gaps: Generational perspectives on public relations leadership development in the United States. Public Relations Inquiry 6:3, pages 293-312.
Crossref
Babatunde Adedeji Popoola & Elizabeth Chinomona. (2017) The influence of trust, communication and commitment on ethical behavior in universities: a case of South Africa. Problems and Perspectives in Management 15:2, pages 266-276.
Crossref
Alessandra Mazzei & Silvia Ravazzani. (2017) Internal Branding and Employee Brand Consistent Behaviours: The Role of Enablement-Oriented Communication. MERCATI & COMPETITIVITÀ:1, pages 121-139.
Crossref
Lutz Frühbrodt, Ulrich Föhl, Simone Huck-Sandhu, Juliane Kiesenbauer & Sebastian Keßler. 2017. Technische Innovationen - Medieninnovationen?. Technische Innovationen - Medieninnovationen? 191 245 .
Doo Syen Kang. (2016) Turning inside out: perceived internal branding in customer-firm relationship building. Journal of Services Marketing 30:4, pages 462-475.
Crossref
Linjuan Rita Men. (2015) The internal communication role of the chief executive officer: Communication channels, style, and effectiveness. Public Relations Review 41:4, pages 461-471.
Crossref
Linjuan Rita Men & Chun-ju Flora Hung-Baesecke. (2015) Engaging employees in China. Corporate Communications: An International Journal 20:4, pages 448-467.
Crossref
Linjuan Rita Men & Wan-Hsiu Sunny Tsai. (2015) Infusing social media with humanity: Corporate character, public engagement, and relational outcomes. Public Relations Review 41:3, pages 395-403.
Crossref
Mai-Stiina Lampinen, Elina Annikki Viitanen & Anne Irmeli Konu. (2015) Sense of community and job satisfaction among social and health care managers. Leadership in Health Services 28:3, pages 228-244.
Crossref
Okpu Tarela & Nkiru Obiora Judipat. (2015) Team briefing and workers commitment in Nigerian banking industry. African Journal of Business Management 9:3, pages 67-75.
Crossref
Linjuan Rita Men. (2014) Internal Reputation Management: The Impact of Authentic Leadership and Transparent Communication. Corporate Reputation Review 17:4, pages 254-272.
Crossref
Anastasios Theofilou & Tom Watson. 2014. Communicating Corporate Social Responsibility: Perspectives and Practice. Communicating Corporate Social Responsibility: Perspectives and Practice 355 382 .
Anastasios Theofilou & Tom Watson. 2014. Communicating Corporate Social Responsibility: Perspectives and Practice. Communicating Corporate Social Responsibility: Perspectives and Practice 355 382 .
Heini Sisko Maarit Lipiäinen, Heikki Ensio Karjaluoto & Marjo Nevalainen. (2014) Digital channels in the internal communication of a multinational corporation. Corporate Communications: An International Journal 19:3, pages 275-286.
Crossref
Linjuan Rita Men. (2014) Strategic Internal Communication. Management Communication Quarterly 28:2, pages 264-284.
Crossref
Ambika Zutshi, Marina Pogrebnaya & Jan Fermelis. 2014. Handbook of Research on Higher Education in the MENA Region. Handbook of Research on Higher Education in the MENA Region 391 419 .
Beth Sundstrom, Rowena Lyn Briones & Melissa Janoske. (2013) Expecting the unexpected. Journal of Communication Management 17:4, pages 341-363.
Crossref
Gültekin Altuntaş, Fatih Semerciöz & Aral Noyan. (2013) Linking Competitive Rivalry to Internal Communication in Private Healthcare Organizations. Procedia - Social and Behavioral Sciences 99, pages 809-817.
Crossref
Robert I. Wakefield. (2013) Personal influence and pre-industrial United States: An early relationship model that needs resurgence in U.S. public relations. Public Relations Review 39:2, pages 131-138.
Crossref
Linjuan Rita Men & Don W. Stacks. (2013) The impact of leadership style and employee empowerment on perceived organizational reputation. Journal of Communication Management 17:2, pages 171-192.
Crossref
Tiffany Derville Gallicano. (2013) Relationship stresses: new ground for relationship management research. Journal of Communication Management 17:1, pages 75-91.
Crossref
Vincent Hazleton & Bey-Ling Sha. (2012) Generalizing from PRSA to public relations: How to accommodate sampling bias in public relations scholarship. Public Relations Review 38:3, pages 438-445.
Crossref
Leena Louhiala-Salminen & Anne Kankaanranta. (2012) Language as an issue in international internal communication: English or local language? If English, what English?. Public Relations Review 38:2, pages 262-269.
Crossref
Mary Welch. (2012) Appropriateness and acceptability: Employee perspectives of internal communication. Public Relations Review 38:2, pages 246-254.
Crossref
Kevin Ruck & Mary Welch. (2012) Valuing internal communication; management and employee perspectives. Public Relations Review 38:2, pages 294-302.
Crossref
Bey-Ling Sha. (2011) 2010 Practice Analysis: Professional competencies and work categories in public relations today. Public Relations Review 37:3, pages 187-196.
Crossref
Mohammad Hossein Khasmafkan Nezam. (2022) How to Improve the Vision and Competitive Advantage of a New Product? What is the Role of ICT and Olc?. SSRN Electronic Journal.
Crossref
Aniisu Verghese. (2015) Internal Communication: Practices and Implications Practitionerss Perspectives. SSRN Electronic Journal.
Crossref
Pieter Schalk Nel. (2012) New Zealand HR Employee Communication: Comparing 2000 and 2010 Empirical Results with Forecasts for 2020. SSRN Electronic Journal.
Crossref

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.