REFERENCES
- Barnfield , E. ( 2003 ). Year of internal communication? Strategic Communication Management , 7 , 3 .
- Bartoo , H. , & Sias , P. M. ( 2004 ). When enough is too much: Communication apprehension and employee information experiences . Communication Quarterly , 52 , 15 – 26 .
- Cameron , G. T. , & McCollum , T. (1993). Competing corporate cultures: A multi-method, cultural analysis of the role of internal communication. Journal of Public Relations Research , 5, 217–250.
- Cubbage , A. K. ( 2005 ). Inside voices . Currents , 31 , 14 – 19 .
- Daft , R. L. , & Lengel , R. H. ( 1986 ). Organizational information requirements, media richness and structural design . Management Science , 32 , 554 – 571 .
- Davis , A. ( 2005 ). To engage employees, get to know them . Business Communicator , 6 , 3 .
- Dawkins , J. ( 2004 ). Corporate responsibility: The communication challenge . Journal of Communication Management , 9 , 108 – 119 .
- Gallicano , T. D. ( 2008, 24 October ). Personal relationship strategies and the outcomes of personal relationships in a multi-tiered membership organization . Presentation at the European Public Relations Research and Education Association , Milan , Italy .
- Gray , J. , & Laidlaw , H. ( 2002 ). Insider perspectives on communication satisfaction . Australian Journal of Communication , 29 , 111 – 124 .
- Grossman , R. ( 2005 ). Sometimes it pays to play the fool . Business Communicator , 6 , 3 .
- Grunig , J. E. , Grunig , L. A. , Sriramesh , K. , Huang , Y. H. , & Lyra , A. ( 1995 ). Models of public relations in an international setting . Journal of Public Relations Research , 7 , 163 – 186 .
- Hannegan , C. ( 2004 ). Employees as reputation makers . Strategic Communication Management , 8 , 5 .
- Haas , J. W. ( 2007, 24 May ). A communication meta-myth revisited: Is more communication in the workplace better? Presentation at the International Communication Association , San Francisco , CA .
- Howard , C. M. ( 1998 ). How your employee communications programs can boost productivity and pride . Public Relations Quarterly , 43 ( 3 ), 15 – 23 .
- Jo , S. , & Kim , Y. ( 2004 ). Media or personal relations? Exploring media relations dimensions in South Korea . Journalism and Mass Communication Quarterly , 81 , 292 – 306 .
- Jo , S. , & Shim , S. W. ( 2005 ). Paradigm shift of employee communication: The effect of management communication on trusting relationships . Public Relations Review , 31 , 277 – 280 .
- Markus , M. L. ( 1994 ). Electronic mail as the medium of managerial choice . Organization Science , 5 , 502 – 524 .
- McCracken , G. ( 1993 ). The long interview . Newbury Park , CA : Sage .
- Moorcroft , D. ( 2003 ). Linking communication strategy with organizational goals . Strategic Communication Management , 7 ( 6 ), 24 – 27 .
- Morgan , J. M. , Reynolds , C. M. , Nelson , T. J. , Johanningmeier , A. R. , Griffin , M. , & Andrade , P. ( 2004 ). Tales from the fields: Sources of employee identification in agribusiness . Management Communication Quarterly , 17 , 360 – 395 .
- Rosenfeld , L. B. , Richman , J. M. , & May , S. K. ( 2004 ). Information adequacy, job satisfaction and organizational culture in a dispersed-network organization . Journal of Applied Communication Research , 32 , 28 – 54 .
- Sanchez , P. ( 2004 ). A 10-point guide to communicating business strategy to employees . Business Communicator , 5 ( 5 ), 10 – 12 .
- Schein , E. H. ( 2000 ). Sense and nonsense about culture and climate . In N. M. Ashkanasy , C. Wilderom & M. F. Peterson , (Eds.), Handbook of organizational culture and climate (pp. xxiii – xxx ). Thousand Oaks , CA : Sage .
- Sriramesh , K. , Grunig , J. E. , & Dozier , D. M. ( 1996 ). Observation and measurement of two dimensions of organizational culture and their relationship to public relations . Journal of Public Relations Research , 8 , 229 – 261 .
- Sriramesh , K. , Kim , Y. & Takasaki , M. ( 1999 ). Public relations in three Asian cultures: An analysis . Journal of Public Relations Research , 11 , 271 – 292 .
- Stein , A. (2006). Employee communications and community: An exploratory study. Journal of Public Relations Research , 18, 249–464.
- Strauss , A. , & Corbin , J. ( 1990 ). Basics of qualitative research: Grounded theory, procedures, and techniques . Newbury Park , CA : Sage .
- Suzuki , S. ( 1997 ). Cultural transmission in international organizations: Impact of internal communication in intergroup contexts . Human Communication Research , 24 , 147 – 180 .
- Toth , E. L. ( 2000 ). From personal influence to interpersonal influence: A model for relationship management . In J. A. Ledingham & S. D. Brunig (Eds.), Public relations as relationship management: A relational approach to the study and practice of public relations (pp. 202 – 221 ). Mahwah , NJ : Lawrence Erlbaum Associates .
- Toth , E. L. ( 1988, 4 November ). How corporations choose external public relations—An interpretive perspective . Presentation at Speech Communication Association , New Orleans , LA .
- Tourish , D. , & Robson , P. ( 2003 ). Critical upward feedback in organizations: Processes, problems and implications for communication management . Journal of Communication Management , 8 , 150 – 167 .
- Tucker , M. L. , Meyer , G. D. , & Westerman , J. W. ( 1996 ). Organization communication: Development of internal strategic competitive advantage . Journal of Business Communication , 33 , 51 – 69 .
- Van Nostran , K. ( 2004 ). Top-down: Building a better organization through effective communication . Communication World , 21 , 10 .
- Zucker , R. ( 2002 ). More than a name change—Internal branding at pearl . Strategic Communication Management , 6 , 24 – 27 .