Citations (21)
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Christine Nya-Ling Tan, Adedapo Oluwaseyi Ojo, Jun-Hwa Cheah & T. Ramayah. (2019) Measuring the Influence of Service Quality on Patient Satisfaction in Malaysia. Quality Management Journal 26:3, pages 129-143.
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Jung Young Lee, Charles R. Gowen$suffix/text()$suffix/text() & Kathleen L. McFadden. (2018) An empirical study of U.S. hospital quality: Readmission rates, organizational culture, patient satisfaction, and Facebook ratings. Quality Management Journal 25:4, pages 158-170.
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John W. Gardner, Kevin W. Linderman & Kathleen L. McFadden. (2018) Managing Quality Crossroads in Healthcare: An Integrative Supply Chain Perspective. Quality Management Journal 25:1, pages 2-17.
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Valerie A. Seamons & Heather E. Canary. (2017) Contradictions in surgical work teams. Journal of Applied Communication Research 45:1, pages 42-60.
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Yann B. Ferrand, Jennifer Siemens, Danny Weathers, Lawrence D. Fredendall, Yunsik Choi, Ronald G. Pirrallo & Matthew Bitner. (2016) Patient Satisfaction With Healthcare Services A Critical Review. Quality Management Journal 23:4, pages 6-22.
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Kathleen L. McFadden, Jung Young Lee, Charles R. Gowen$suffix/text()$suffix/text() & Barton M. Sharp. (2014) Linking Quality Improvement Practices to Knowledge Management Capabilities. Quality Management Journal 21:1, pages 42-58.
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Shui-Lien Chen, Yung-Hsin Lee & Shih-Tse Wang. (2012) Impact of intangibility on perceived risk associated with online games. Behaviour & Information Technology 31:10, pages 1021-1032.
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Eitan Naveh, Tal Katz-Navon & Zvi Stern. (2011) The Effect of Safety Management Systems on Continuous Improvement of Patient Safety: The Moderating Role of Safety Climate and Autonomy. Quality Management Journal 18:1, pages 54-67.
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Articles from other publishers (13)
Riad Aichouche, Khalil Chergui, Said Khalfa Mokhtar Brika, Mohammed El Mezher, Adam Musa & Ahmed Laamari. (2022) Exploring the Relationship Between Organizational Culture Types and Knowledge Management Processes: A Meta-Analytic Path Analysis. Frontiers in Psychology 13.
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Resekiani Mas Bakar, Yaumil Khaerah, Nurul Hidayati & Andi Nasrawaty Hamid. (2022) The Role of Organizational Culture in Moderating Effect of Emotional Labor Strategies on Nursing Professionalism. Nurse Media Journal of Nursing 12:1, pages 122-132.
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M. Birasnav, Prabhakar Venugopal Gantasala & Swapna Bhargavi Gantasala. (2021) Improving school performance and student academic orientation: the role of safety-oriented knowledge management and diversity. VINE Journal of Information and Knowledge Management Systems.
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Nam Yi Kim & Sun Young Jeong. (2021) Perioperative patient safety management activities: A modified theory of planned behavior. PLOS ONE 16:6, pages e0252648.
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Jung Young Lee, Kathleen L. McFadden, Min Kyung Lee & Charles R. GowenIIIIII. (2021) U.S. hospital culture profiles for better performance in patient safety, patient satisfaction, Six Sigma, and lean implementation. International Journal of Production Economics 234, pages 108047.
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Judith Arredondo-SafaPhDPhD, Luis Alfonso Perez-RomeroPhDPhD & Alberto Merced Castro-ValenciaPhDPhD. (2019) Study on knowledge management and open innovation. ECORFAN Journal Republic of Peru, pages 24-37.
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Andre S. Avramchuk & Stephen J.J. McGuire. (2018) Patient Safety Climate. Journal of Healthcare Management 63:3, pages 175-192.
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Naser Hassanzadeh Firoozi & Akram Hatami. (2017) Health and Safety Culture as a Competitive Advantage for Knowledge-based Organizations: An HSEC Model Perspective. Knowledge and Process Management 24:3, pages 188-195.
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Bibi M. Alajmi, Laila N. Marouf & Abdus Sattar Chaudhry. (2016) Knowledge Management for Healthcare: Investigating Practices that Drive Performance. Journal of Information & Knowledge Management 15:02, pages 1650014.
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Krishna Nath PandeyKrishna Nath Pandey. 2016. Paradigms of Knowledge Management. Paradigms of Knowledge Management
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Sara Rizvi Jafree, Rubeena Zakar, Muhammad Zakria Zakar & Florian Fischer. (2016) Nurse perceptions of organizational culture and its association with the culture of error reporting: a case of public sector hospitals in Pakistan. BMC Health Services Research 16:1.
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Patricia Doyle, Elizabeth G VanDenKerkhof, Dana S Edge, Liane Ginsburg & David H Goldstein. (2015) Self-reported patient safety competence among Canadian medical students and postgraduate trainees: a cross-sectional survey. BMJ Quality & Safety 24:2, pages 135-141.
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Kathleen L. McFadden, Gregory N. Stock & Charles R. Gowen. (2015) Leadership, safety climate, and continuous quality improvement. Health Care Management Review 40:1, pages 24-34.
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