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Quality Management Journal Volume 20, 2013 - Issue 1
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A Review of Research in the Quality Management Journal: Influential Resources, Key Themes, and Emerging Trends

Nicole M. RadziwillJames Madison UniversityView further author information
Pages 7-36 | Published online: 21 Nov 2017

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Manuel J. Sánchez-Franco, Arturo Calvo-Mora & Rafael Periáñez-Cristobal. (2023) Clustering abstracts from the literature on Quality Management (1980–2020). Total Quality Management & Business Excellence 34:7-8, pages 959-989.
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Juan Antonio Giménez Espín, Micaela Martínez Costa & Daniel Jiménez Jiménez. (2023) Does culture matter for the EFQM model application?. Total Quality Management & Business Excellence 34:3-4, pages 440-467.
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Anders Fundin, Tomas Backström & Peter E. Johansson. (2021) Exploring the emergent quality management paradigm. Total Quality Management & Business Excellence 32:5-6, pages 476-488.
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Ioannis N. Metaxas & Dimitrios E. Koulouriotis. (2019) Business excellence measurement: a literature analysis (1990–2016). Total Quality Management & Business Excellence 30:11-12, pages 1189-1218.
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Marco Sartor, Guido Orzes, Anne Touboulic, Giovanna Culot & Guido Nassimbeni. (2019) ISO 14001 standard: Literature review and theory-based research agenda. Quality Management Journal 26:1, pages 32-64.
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John W. Gardner, Kevin W. Linderman & Kathleen L. McFadden. (2018) Managing Quality Crossroads in Healthcare: An Integrative Supply Chain Perspective. Quality Management Journal 25:1, pages 2-17.
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Padma Panchapakesan, L. Prakash Sai & Chandrasekharan Rajendran. (2015) Customer Satisfaction in Indian Hospitals: Moderators and Mediators. Quality Management Journal 22:1, pages 10-29.
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Gülru F. Özkan-Seely. (2014) Strategies for Environmental and Traditional Quality Efforts During New Product Development: Balancing Complementarity and Conflict. Quality Management Journal 21:4, pages 23-35.
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Lassaad Lakhal. (2014) The Relationship Between ISO 9000 Certification, TQM Practices, and Organizational Performance. Quality Management Journal 21:3, pages 38-48.
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James R. Evans, S. Thomas Foster$suffix/text()$suffix/text() & Kevin Linderman. (2014) A Content Analysis of Research in Quality Management and a Proposed Agenda for Future Research. Quality Management Journal 21:2, pages 17-44.
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