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Quality Management Journal Volume 21, 2014 - Issue 3
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Articles

The Relationship Between ISO 9000 Certification, TQM Practices, and Organizational Performance

Lassaad LakhalUniversity of Sousse (Tunisia)View further author information
Pages 38-48 | Published online: 21 Nov 2017

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Sonda Daoud Ben Arab. (2020) Quality management practices in SMEs: The effects of contextual factors. Quality Management Journal 27:4, pages 200-214.
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Shradha A. Gawankar, Angappa Gunasekaran & Sachin Kamble. (2020) A study on investments in the big data-driven supply chain, performance measures and organisational performance in Indian retail 4.0 context. International Journal of Production Research 58:5, pages 1574-1593.
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Juan José Tarí, Jose F. Molina-Azorín, Jorge Pereira-Moliner & María D. López-Gamero. (2020) Internalization of Quality Management Standards: A Literature Review. Engineering Management Journal 32:1, pages 46-60.
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Kais Mtar. (2019) CSR discourse: A factor affecting the success of France’s SMEs?. Quality Management Journal 26:2, pages 84-99.
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Articles from other publishers (21)

Ahmed Ali Khatatbeh. (2022) Quantifying the impact of ISO 9001 standard on the project and engineering management and success factors; A case of construction industry. Engineering, Construction and Architectural Management 30:6, pages 2564-2581.
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Katarzyna Jakubowska-Gawlik, Wojciech Kolanowski, Dimitris Mantzoros, Ewa Czarniecka-Skubina & Joanna Trafialek. (2023) Remote assessment of quality, processing and economic criteria in qualification of suppliers to the meat packaging foil producer—A Greek case study. PLOS ONE 18:2, pages e0278021.
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Cenk Budayan & Ozan Okudan. (2022) Roadmap for the implementation of total quality management (TQM) in ISO 9001-certified construction companies: Evidence from Turkey. Ain Shams Engineering Journal 13:6, pages 101788.
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Rubén Molina-Sánchez, Domingo García-Pérez-de-Lema, Alejandra López-Salazar & Roberto Godínez-López. (2022) Determining factors in MSMEs success: An empirical study in Mexico. Small Business International Review 6:1, pages e384.
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Kapil Jaiswal, Sameer Anand & Rupali Arora. 2022. International Conference on Innovative Computing and Communications. International Conference on Innovative Computing and Communications 769 784 .
Jabir AliNadia Yusuf. (2019) International Quality Certification and Business Performance of Indian Firms: Evidence from Enterprise Survey Data. Global Business Review 22:6, pages 1459-1470.
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Peter Cihon, Moritz J. Kleinaltenkamp, Jonas Schuett & Seth D. Baum. (2021) AI Certification: Advancing Ethical Practice by Reducing Information Asymmetries. IEEE Transactions on Technology and Society 2:4, pages 200-209.
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Ozan Okudan & Cenk Budayan. (2021) Reasons for Performance Differences among ISO 9001:2015–Certified Construction Companies in the Perspective of TQM Elements. Journal of Management in Engineering 37:5.
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Katarzyna Jakubowska-Gawlik, Wojciech Kolanowski & Joanna Trafialek. (2021) Evaluating suppliers of spices, casings and packaging to a meat processing plant using food safety audits data gathered during a 13-year period. Food Control 127, pages 108138.
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Mulugeta Kebede Adem & Sandeep Singh Virdi. (2020) The effect of TQM practices on operational performance: an empirical analysis of ISO 9001: 2008 certified manufacturing organizations in Ethiopia. The TQM Journal 33:2, pages 407-440.
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Swagato Chatterjee. (2018) Signalling Service Quality through Price and Certifications. Global Business Review 21:1, pages 279-293.
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Scott Dellana, John F. Kros, Mauro Falasca & William J. Rowe. (2019) Risk management integration and supply chain performance in ISO 9001-certified and non-certified firms. International Journal of Productivity and Performance Management 69:6, pages 1205-1225.
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Kaouthar Lamine & Lassaad Lakhal. (2018) Impact of TQM/Six Sigma practices on company’s performance: Tunisian context. International Journal of Quality & Reliability Management 35:9, pages 1881-1906.
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Mehmet Eymen Eryılmaz, Duygu Acar Erdur, Olcay Bektaş, Esen Kara & Ebru Aydoğan. 2018. Teacher Training and Professional Development. Teacher Training and Professional Development 2120 2143 .
Tebogo SethibeRenier Steyn. (2016) Organizational Climate, Innovation and Performance: A Systematic Review. Journal of Entrepreneurship and Innovation in Emerging Economies 2:2, pages 161-174.
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Claudiu Tiberiu Albulescu, Anca Drăghici, Gabriela Magdolna Fistiş & Adelin Truşculescu. (2016) Does ISO 9001 Quality Certification Influence Labor Productivity in EU-27?. Procedia - Social and Behavioral Sciences 221, pages 278-286.
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Mehmet Eymen Eryılmaz, Duygu Acar Erdur, Olcay Bektaş, Esen Kara & Ebru Aydoğan. 2016. Handbook of Research on Quality Assurance and Value Management in Higher Education. Handbook of Research on Quality Assurance and Value Management in Higher Education 257 278 .
Ana Paula Ferreira & Fernanda Velinças. 2016. Organizational Management. Organizational Management 107 131 .
D. H. Stamatis. 2015. Quality Assurance. Quality Assurance 152 163 .
D. H. Stamatis. 2015. Quality Assurance. Quality Assurance 64 71 .
Behnam Neyestani. (2016) Effects of ISO 9001 on Non-Financial and Financial Performance in the Organizations: A Review. SSRN Electronic Journal.
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