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Simona Stan, Todd J. Arnold, Gregory McAmis & Kenneth R. Evans. (2021) Salesperson socialization to the consumption of organizationally provided support services: differences between high- and low-performing salespeople. Journal of Marketing Theory and Practice 29:3, pages 271-288.
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Hyung-Woo Lee. (2019) How Does Sustainability-Oriented Human Resource Management Work?: Examining Mediators on Organizational Performance. International Journal of Public Administration 42:11, pages 974-984.
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Larry Giunipero, Edward Ramirez & Esther Swilley. (2012) The Antecedents and Consequences of E-Purchasing Tools Usage in Supply Management. Journal of Marketing Theory and Practice 20:3, pages 279-292.
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Minjoon Jun & Shaohan Cai. (2010) Examining the relationships between internal service quality and its dimensions, and internal customer satisfaction. Total Quality Management & Business Excellence 21:2, pages 205-223.
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