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Anatolia
An International Journal of Tourism and Hospitality Research
Volume 25, 2014 - Issue 1
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Articles

Perceived service quality and tourists' cognitive image of a destination

Kalsom KayatCollege of Law, Government and International Studies, Universiti Utara Malaysia, 06010UUM Sintok, Kedah, Malaysia
&
Md. Abdul HaiCollege of Law, Government and International Studies, Universiti Utara Malaysia, 06010UUM Sintok, Kedah, MalaysiaCorrespondence[email protected]
Pages 1-12 | Received 05 Sep 2012, Accepted 10 Jun 2013, Published online: 23 Jul 2013

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Read on this site (4)

Yvette Reisinger & John C. Crotts. (2022) An empirical analysis of young adult Kuwaiti nationals’ intention to travel to non-Muslim countries. Journal of Tourism and Cultural Change 20:1-2, pages 241-272.
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Sandra Maria Correia Loureiro & Sónia Jesus. (2019) How perceived risk and animosity towards a destination may influence destination image and intention to revisit: the case of Rio de Janeiro. Anatolia 30:4, pages 497-512.
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Bekir Bora Dedeoğlu, Sevgi Balikçioğlu Dedeoğlu & Kemal Gürkan Küçükergin. (2018) The moderating role of nationality on destination experience. Journal of Quality Assurance in Hospitality & Tourism 19:2, pages 217-242.
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Jun (Justin) Li & Yan (Belle) Yang. (2015) Describing and testing gender as moderator: illustrated substantively with a hypothesized relation between image, satisfaction, and behavioural intentions. Anatolia 26:2, pages 258-268.
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Articles from other publishers (9)

Massomeh Cheraghzadeh, Mehdi Rahimian & Saeed Gholamrezai. (2023) Effective factors on tourist satisfaction with the quality of ecotourism destination: evidence from Iran. Environment, Development and Sustainability.
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Qiang Wang, Eugene Ch’ng, Xiaoshu Xu, Jun Wang & Yunfeng Zhang. (2023) Perception and gaze of diaspora: Analysis of affective, cognitive, & cultural factors in tourism. Journal of Vacation Marketing, pages 135676672311618.
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Siew Imm Ng, Xin-Jean Lim, C. Michael Hall, Keng Kok Tee, Norazlyn Kamal Basha, Wan Siti Nabilah Binti Ibrahim & Sara Naderi Koupaei. (2022) Time for Tea: Factors of Service Quality, Memorable Tourism Experience and Loyalty in Sustainable Tea Tourism Destination. Sustainability 14:21, pages 14327.
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Özgür Davras. 2022. Planning and Managing the Experience Economy in Tourism. Planning and Managing the Experience Economy in Tourism 44 67 .
Saikat Banerjee. (2020) Factors impacting state branding communication success: a mediating and multigroup analysis. Place Branding and Public Diplomacy 17:4, pages 317-335.
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Bekir Bora Dedeoğlu, Mathilda van Niekerk, Kemal Gürkan Küçükergin, Marcella De Martino & Fevzi Okumuş. (2019) Effect of social media sharing on destination brand awareness and destination quality. Journal of Vacation Marketing 26:1, pages 33-56.
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Anestis Fotiadis, Guych Nuryyev, Jennet Achyldurdyyeva & Anastasia Spyridou. (2019) The Impact of EU Sponsorship, Size, and Geographic Characteristics on Rural Tourism Development. Sustainability 11:8, pages 2375.
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José Alberto Martínez González, Eduardo Parra-Lopez & Dimitrios Buhalis. (2017) The loyalty of young residents in an island destination: An integrated model. Journal of Destination Marketing & Management 6:4, pages 444-455.
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Walesska Schlesinger, Amparo Cervera & Carmen Pérez-Cabañero. (2015) Contrasting quality of service experience for northern and southern Mediterranean tourists. EuroMed Journal of Business 10:3, pages 327-337.
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