1,411
Views
31
CrossRef citations to date
0
Altmetric
Original Articles

The impact of consensus and agreement of leadership perceptions on commitment, Organizational Citizenship Behaviour, and customer satisfaction

&
Pages 279-303 | Published online: 25 Feb 2009

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (9)

Md Sazzad Hossain, Murali Sambasivan, Abuelhassan Elshazly Abuelhassan & Gamal Sayed Ahmed Khalifa. (2023) Factors influencing customer citizenship behaviour in the hospitality industry. Annals of Leisure Research 26:1, pages 65-88.
Read now
Francis Donkor, Isaac Sekyere & Frank Akwasi Oduro. (2022) Transformational and Transactional Leadership Styles and Employee Performance in Public Sector Organizations in Africa: A Comprehensive Analysis in Ghana. Journal of African Business 23:4, pages 945-963.
Read now
Seung-Ho An, Ulrich Thy Jensen, Louise Ladegaard Bro, Lotte Bøgh Andersen, Jacob Ladenburg, Kenneth J. Meier & Heidi Houlberg Salomonsen. (2022) Seeing eye to eye: can leadership training align perceptions of leadership?. International Public Management Journal 25:1, pages 2-23.
Read now
Dominik Vogel & Alexander Kroll. (2019) Agreeing to disagree? Explaining self–other disagreement on leadership behaviour. Public Management Review 21:12, pages 1867-1892.
Read now
Alexandra Dawson, P. Gregory Irving, Pramodita Sharma, Francesco Chirico & Joel Marcus. (2014) Behavioural outcomes of next-generation family members’ commitment to their firm. European Journal of Work and Organizational Psychology 23:4, pages 570-581.
Read now
Daan van Knippenberg & Sim B. Sitkin. (2013) A Critical Assessment of Charismatic—Transformational Leadership Research: Back to the Drawing Board?. The Academy of Management Annals 7:1, pages 1-60.
Read now
Sabine Korek, Jörg Felfe & Ute Zaepernick-Rothe. (2010) Transformational leadership and commitment: A multilevel analysis of group-level influences and mediating processes. European Journal of Work and Organizational Psychology 19:3, pages 364-387.
Read now

Articles from other publishers (22)

Caroline Howard Grøn & Lotte Bøgh Andersen. (2023) Developing Perceived and Experienced Identity: How Leadership Training Affects Leadership Identity. Review of Public Personnel Administration, pages 0734371X2211467.
Crossref
Hyun-Duck Kim & Angelita Bautista Cruz. (2022) Transformational Leadership and Psychological Well-Being of Service-Oriented Staff: Hybrid Data Synthesis Technique. International Journal of Environmental Research and Public Health 19:13, pages 8189.
Crossref
Marisa Salanova, Alma M. Rodríguez-Sánchez & Karina Nielsen. (2020) The impact of group efficacy beliefs and transformational leadership on followers’ self-efficacy: a multilevel-longitudinal study. Current Psychology 41:4, pages 2024-2033.
Crossref
Shuyang Peng, Yuguo Liao & Rusi Sun. (2019) The Influence of Transformational Leadership on Employees’ Affective Organizational Commitment in Public and Nonprofit Organizations: A Moderated Mediation Model. Public Personnel Management 49:1, pages 29-56.
Crossref
Shih Yung Chou & Charles Ramser. (2019) Becoming motivated to be a good actor in a student project team. Journal of International Education in Business 12:1, pages 65-79.
Crossref
Ivan D. Butar Butar, Sen Sendjaya & Andre A. Pekerti. 2019. Leading for High Performance in Asia. Leading for High Performance in Asia 19 40 .
Simone Kauffeld, Patrizia M. Ianiro-Dahm & Nils Christian Sauer. 2019. Arbeits-, Organisations- und Personalpsychologie für Bachelor. Arbeits-, Organisations- und Personalpsychologie für Bachelor 105 138 .
Lisa Bardach, Takuya Yanagida, Barbara Schober & Marko Lüftenegger. (2018) Within-class consensus on classroom goal structures - Relations to achievement and achievement goals in mathematics and language classes. Learning and Individual Differences 67, pages 78-90.
Crossref
Angela Lee & Nichelle C. Carpenter. (2018) Seeing eye to eye: A meta-analysis of self-other agreement of leadership. The Leadership Quarterly 29:2, pages 253-275.
Crossref
Joerg Wombacher & Joerg Felfe. (2017) The Interplay of Team and Organizational Commitment in Motivating Employees’ Interteam Conflict Handling. Academy of Management Journal 60:4, pages 1554-1581.
Crossref
Elizabeth Chinomona & Teboho Mofokeng. (2017) Impact of leadership on organizational citizenship behaviour, organizational commitment and job performance: An application of leader- member exchange theory. Corporate Ownership and Control 14:3, pages 309-319.
Crossref
J. Felfe & J. Wombacher. 2016. Fehlzeiten-Report 2016. Fehlzeiten-Report 2016 129 138 .
Tiffany Keller Hansbrough, Robert G. Lord & Birgit Schyns. (2015) Reconsidering the accuracy of follower leadership ratings. The Leadership Quarterly 26:2, pages 220-237.
Crossref
Cemal Öztürk & Yusuf Ay. 2015. Leadership and Organizational Outcomes. Leadership and Organizational Outcomes 97 109 .
Özge Öztekin, Sabiha İşçi & Engin Karadağ. 2015. Leadership and Organizational Outcomes. Leadership and Organizational Outcomes 57 79 .
Matej Černe, Vlado Dimovski, Miha Marič, Sandra Penger & Miha Škerlavaj. (2013) Congruence of leader self-perceptions and follower perceptions of authentic leadership: Understanding what authentic leadership is and how it enhances employees’ job satisfaction. Australian Journal of Management 39:3, pages 453-471.
Crossref
Shih Yung Chou, Tree Chang & Bo Han. (2014) Feeling dissimilar and helping others? A conceptual analysis. American Journal of Business 29:2, pages 164-177.
Crossref
Simone Kauffeld, Patrizia Maria Ianiro & Nils Christian Sauer. 2014. Arbeits-, Organisations- und Personalpsychologie für Bachelor. Arbeits-, Organisations- und Personalpsychologie für Bachelor 71 98 .
Piety Runhaar, Judith Konermann & Karin Sanders. (2013) Teachers' organizational citizenship behaviour: Considering the roles of their work engagement, autonomy and leader–member exchange. Teaching and Teacher Education 30, pages 99-108.
Crossref
Silvan Winkler, Cornelius J. König & Martin Kleinmann. (2012) New insights into an old debate: Investigating the temporal sequence of commitment and performance at the business unit level. Journal of Occupational and Organizational Psychology 85:3, pages 503-522.
Crossref
John Antonakis, David V. Day & Birgit Schyns. (2012) Leadership and individual differences: At the cusp of a renaissance. The Leadership Quarterly 23:4, pages 643-650.
Crossref
Karina Nielsen & Kevin Daniels. (2012) Does shared and differentiated transformational leadership predict followers' working conditions and well-being?. The Leadership Quarterly 23:3, pages 383-397.
Crossref

Reprints and Corporate Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

To request a reprint or corporate permissions for this article, please click on the relevant link below:

Academic Permissions

Please note: Selecting permissions does not provide access to the full text of the article, please see our help page How do I view content?

Obtain permissions instantly via Rightslink by clicking on the button below:

If you are unable to obtain permissions via Rightslink, please complete and submit this Permissions form. For more information, please visit our Permissions help page.