Citations (51)
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Yong Jae Ko, Hyungil H. Kwon, Taeho Kim, Chanmin Park & Kangyoung Song. (2023) Assessment of Event Quality in Major Spectator Sports: Single-Item Measures. Journal of Global Sport Management 8:4, pages 1008-1024.
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Pratik Ghosh, Deepika Jhamb & Larry Yu. (2023) Faculty Behavioral Intentions in Hospitality Education: Effect of Service Quality, Service Value, Sacrifice, and Satisfaction. Journal of Hospitality & Tourism Education 35:4, pages 349-365.
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Rui Biscaia, Masayuki Yoshida & Yukyoum Kim. (2023) Service quality and its effects on consumer outcomes: a meta-analytic review in spectator sport. European Sport Management Quarterly 23:3, pages 897-921.
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Mark Slavich, Eric Hungenberg, Tiesha Martin, Dylan Williams & Katie Reifurth. (2022) Going back to the ballgame: memories of previous baseball experiences. Managing Sport and Leisure 27:4, pages 397-415.
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Tor Georg Jakobsen, Rasmus K. Storm & Nikolaj Schelde. (2021) Stadium experience and word-of-mouth: a panel data analysis of national A-team men’s football matches in Denmark, 2013–17. Managing Sport and Leisure 26:6, pages 508-523.
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Mi Ae Lee, Thilo Kunkel, Daniel C. Funk, Adam Karg & Heath McDonald. (2020) Built to last: relationship quality management for season ticket holders. European Sport Management Quarterly 20:3, pages 364-384.
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Michael L. Naraine, Henry T. Wear & Damien J. Whitburn. (2019) User engagement from within the Twitter community of professional sport organizations. Managing Sport and Leisure 24:5, pages 275-293.
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Yasuhiro Watanabe & James J. Zhang. (2019) To stay or not to stay? Japanese spectators’ event-related perspectives on a professional golf tournament. Managing Sport and Leisure 24:4, pages 244-261.
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Myungho Lee, Mincheol Kang & Juyoung Kang. (2019) Cultural influences on B2B service quality-satisfaction-loyalty. The Service Industries Journal 39:3-4, pages 229-249.
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Nicole Koenig-Lewis, Yousra Asaad & Adrian Palmer. (2018) Sports events and interaction among spectators: examining antecedents of spectators’ value creation. European Sport Management Quarterly 18:2, pages 193-215.
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Ubaldino Sequeira Couto, Wendy Sio Lai Tang & Paul Boyce. (2017) What makes a motorsports event enjoyable? The case of Macau Grand Prix. Journal of Convention & Event Tourism 18:1, pages 26-40.
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Anastasios Zopiatis, Antonis L. Theocharous, Panayiotis Constanti & Lambros Tjiapouras. (2017) Quality, Satisfaction and Customers’ Future Intention: The Case of Hotels’ Fitness Centers in Cyprus. Journal of Quality Assurance in Hospitality & Tourism 18:1, pages 1-24.
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Hui-Chen Chang & Po-Yueh Chiu. (2016) Innovative marketing in professional baseball teams. The Service Industries Journal 36:11-12, pages 576-594.
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Sevastia Avourdiadou & Nicholas D. Theodorakis. (2014) The development of loyalty among novice and experienced customers of sport and fitness centres. Sport Management Review 17:4, pages 419-431.
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KevinK. Byon, JamesJ. Zhang & ThomasA. Baker. (2013) Impact of core and peripheral service quality on consumption behavior of professional team sport spectators as mediated by perceived value. European Sport Management Quarterly 13:2, pages 232-263.
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Nicholas D. Theodorakis, Kostas Alexandris, Nikolaos Tsigilis & Serafim Karvounis. (2013) Predicting spectators’ behavioural intentions in professional football: The role of satisfaction and service quality. Sport Management Review 16:1, pages 85-96.
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Heath McDonald, Adam J. Karg & Andrea Vocino. (2013) Measuring season ticket holder satisfaction: Rationale, scale development and longitudinal validation. Sport Management Review 16:1, pages 41-53.
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Rui Biscaia, Abel Correia, António Rosado, João Maroco & Stephen Ross. (2012) The effects of emotions on football spectators' satisfaction and behavioural intentions. European Sport Management Quarterly 12:3, pages 227-242.
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NicholasD. Theodorakis, James Dimmock, Daniel Wann & Achilleas Barlas. (2010) Psychometric Evaluation of the Team Identification Scale among Greek Sport Fans: A Cross-validation Approach. European Sport Management Quarterly 10:3, pages 289-305.
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Articles from other publishers (31)
Marijana Đurađević, Darko Dimitrovski & Vladimir Senić. (2023) REVISITING REVISIT INTENTION BASED ON A RAFTING SPORTING EVENT (EVENTQUAL). Tourism and hospitality management 28:3, pages 621-640.
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Papadopoulos G. Nikolaos & Kargidis Theodoros. (2022) The Effect of Service Quality on Spectators’ Behavioral Intensions in Professional Football: The Role of Value and Satisfaction. International Journal of Innovation and Technology Management 19:05.
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Nahima Akthar, Dr. Smitha Nayak & Dr. Yogesh Pai P. (2022) Can Positive Emotions Predict Consumer Satisfaction in Adverse Services?. F1000Research 11, pages 347.
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Hüseyin Köse, Metin Argan & David P. Hedlund. (2020) The influence of perceived fan orientation on satisfaction, loyalty and sport consumption behaviors. International Journal of Sports Marketing and Sponsorship 22:4, pages 699-720.
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Anastasiadis A & Ntovoli A. (2021) EXPLORING THE RELATIONSHIP BETWEEN PERCEIVED SERVICE QUALITY AND SPORT INVOLVEMENT. GLOBAL JOURNAL FOR RESEARCH ANALYSIS, pages 41-42.
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Antonio Fernández-Martínez, José Antonio Tamayo-Fajardo, Román Nuviala, David Cabello-Manrique & Alberto Nuviala. (2021) The management of major sporting events as an antecedent to having the city recommended. Journal of Destination Marketing & Management 19, pages 100528.
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Suk-Kyu Kim, Jae-Lan Shim & Gun-Soo Han. (2019) The Effect of Mind-Body Exercise on Sustainable Psychological Wellbeing Focusing on Pilates. Sustainability 11:7, pages 1977.
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Konstantinos Koronios, Athanasios Kriemadis & Andreas Papadopoulos. (2019) Exploring service quality and its customer consequences in the sports spectating sector. Journal of Entrepreneurship and Public Policy 8:1, pages 187-206.
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Tiago Miguel Ribeiro, Abel Correia, Rui Biscaia & Carlos Figueiredo. (2018) Examining service quality and social impact perceptions of the 2016 Rio de Janeiro Olympic Games. International Journal of Sports Marketing and Sponsorship 19:2, pages 160-177.
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Arman Akhoondnejad. (2018) Loyalty formation process of tourists in sporting event: The case of Turkmen horse races. Journal of Hospitality and Tourism Management 34, pages 48-57.
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Mitthan Lal Kansal, Ivor Joseph Ndimbo & Surendra Kumar Chandaniha. (2017) Urban water service quality assessment in Tanzanian towns of Songea and Mbeya. Sustainable Water Resources Management 3:4, pages 491-501.
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Kerem Yildirim Simsek. (2016) Quality Perception of the 2012 World Indoor Athletics Championships. Journal of Human Kinetics 54:1, pages 181-194.
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Jae-Ahm Park, Min-Kil Kim, 김석규 & Junmo Sung. (2016) Effect of Service Quality on Revisit Intention and Word-of-Mouth at the F-1 Chinese Grand Prix. IJASS(International Journal of Applied Sports Sciences) 28:1, pages 45-52.
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Rui Biscaia. (2016) Revisiting the Role of Football Spectators’ Behavioral Intentions and its Antecedents. The Open Sports Sciences Journal 9:1, pages 3-12.
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Suk-kyu Kim, Brian H. Yim, Kevin K. Byon, Jae-Gu Yu, Sung-Min Lee & Jae-Ahm Park. (2016) Spectator perception of service quality attributes associated with Shanghai Formula One. International Journal of Sports Marketing and Sponsorship 17:2, pages 153-171.
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Ferran Calabuig Moreno, Vicente Prado-Gascó, Josep Crespo Hervás, Juan Núñez-Pomar & Vicente Añó Sanz. (2015) Spectator emotions: Effects on quality, satisfaction, value, and future intentions. Journal of Business Research 68:7, pages 1445-1449.
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M.S. Balaji & Rajdeep Chakraborti. (2015) Stadium atmosphere: scale development and validation in Indian context. Journal of Indian Business Research 7:1, pages 45-66.
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Celina Gonçalves, Rui Biscaia, Abel Correia & Ana Diniz. (2014) An examination of intentions of recommending fitness centers by user members. Motriz: Revista de Educação Física 20:4, pages 384-391.
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Ferran Calabuig Moreno, Josep Crespo Hervás, Vicente J. Prado-Gascó & Juan M. Núñez-Pomar. (2014) Using a brief questionnaire to assess the overall perceptions of basketball spectators. Sport, Business and Management: An International Journal 4:3, pages 212-222.
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김석규, Wook Dong Kwon, 유재구, 김민길 & 박재암. (2014) The Relationship among Service Quality, Satisfaction, and Future Intentions of Users at Main Media Center: Case of Guangzhou Asian Games. IJASS(International Journal of Applied Sports Sciences) 26:1, pages 52-60.
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Young Ik Suh, Taesoo Ahn & Paul M Pedersen. (2013) Examining the effects of team identification, e-service quality (e-SQ) and satisfaction on intention to revisit sports websites. International Journal of Sports Marketing and Sponsorship 14:4, pages 2-19.
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Apostolos N. Giovanis, Petros Tomaras & Dimitris Zondiros. (2013) Suppliers Logistics Service Quality Performance and its Effect on Retailers’ Behavioral Intentions. Procedia - Social and Behavioral Sciences 73, pages 302-309.
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Jens Blumrodt, Douglas Bryson & John Flanagan. (2012) European football teams' CSR engagement impacts on customer‐based brand equity. Journal of Consumer Marketing 29:7, pages 482-493.
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Yong Jae Ko, James Zhang, Kevin Cattani & Donna Pastore. (2011) Assessment of event quality in major spectator sports. Managing Service Quality: An International Journal 21:3, pages 304-322.
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