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Original Articles

Employees' motivation in the luxury hotel industry: the perceived effectiveness of human-resource practices

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Pages 258-271 | Published online: 11 Jul 2008

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (9)

Noela Michael, Ian Michael & Anestis K. Fotiadis. (2023) The role of human resources practices and branding in the hotel industry in Dubai. Journal of Human Resources in Hospitality & Tourism 22:1, pages 1-25.
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Hazel Melanie Ramos, Michael Mustafa, Donella Caspersz & Anand Raveentheran. (2021) Organizational support and pro-organizational behaviors in hotel family-SMEs: the role of emotional intelligence. Journal of Human Resources in Hospitality & Tourism 20:4, pages 542-564.
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Michael J. Mustafa, Oliver Mansilla & Mark T. Gibson. (2021) Examining when hotel middle-managers’ psychological ownership influences their commitment and job satisfaction. Journal of Human Resources in Hospitality & Tourism 20:2, pages 198-221.
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Jigme Norbu & Prateep Wetprasit. (2021) The Study of Job Motivational Factors and Its Influence on Job Satisfaction for Hotel Employees of Thimphu, Bhutan. Journal of Quality Assurance in Hospitality & Tourism 22:2, pages 245-266.
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Ambrose Pak Ho Chan & Vincent Wing Sun Tung. (2019) Examining the effects of robotic service on brand experience: the moderating role of hotel segment. Journal of Travel & Tourism Marketing 36:4, pages 458-468.
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Ann Suwaree Ashton. (2018) How human resources management best practice influence employee satisfaction and job retention in the Thai hotel industry. Journal of Human Resources in Hospitality & Tourism 17:2, pages 175-199.
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Ambra Hekman & Conrad Lashley. (2018) Workers in the luxury hospitality industry and motivation – the influence of gender, age and departments. Research in Hospitality Management 7:2, pages 115-120.
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MichaelC. G. Davidson & Ying Wang. (2011) Sustainable Labor Practices? Hotel Human Resource Managers Views on Turnover and Skill Shortages. Journal of Human Resources in Hospitality & Tourism 10:3, pages 235-253.
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Elina Meliou & Leonidas Maroudas. (2011) Career Development in the Hospitality Industry in Greece: Implications for Human Resource Practices. Journal of Human Resources in Hospitality & Tourism 10:2, pages 218-233.
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Articles from other publishers (16)

Dimitrios Belias & Nikolaos Trihas. 2023. Sustainable Growth Strategies for Entrepreneurial Venture Tourism and Regional Development. Sustainable Growth Strategies for Entrepreneurial Venture Tourism and Regional Development 60 76 .
Hassan Younies & Tareq Na’el Al-Tawil. (2020) Hospitality workers’ reward and recognition. International Journal of Law and Management 63:2, pages 157-171.
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Linda Woo & Sung Gyun Mun. (2020) Types of agglomeration effects and location choices of international hotels in an emerging market. Tourism Management 77, pages 104034.
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Dimitrios Belias, Labros Vasiliadis & Christos Mantas. 2020. Cultural and Tourism Innovation in the Digital Era. Cultural and Tourism Innovation in the Digital Era 639 648 .
Dimitrios Belias, Efstathios Velissariou & Ioannis Rossidis. 2019. Smart Tourism as a Driver for Culture and Sustainability. Smart Tourism as a Driver for Culture and Sustainability 603 618 .
. 2018. Quality Services and Experiences in Hospitality and Tourism. Quality Services and Experiences in Hospitality and Tourism 249 306 .
Caitlin Jaworski, Swathi Ravichandran, Aryn C. Karpinski & Shweta Singh. (2018) The effects of training satisfaction, employee benefits, and incentives on part-time employees’ commitment. International Journal of Hospitality Management 74, pages 1-12.
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Mansi Rastogi, Santosh Rangnekar & Renu Rastogi. (2018) Psychometric evaluation of need-based quality of work life scale in an Indian sample. Industrial and Commercial Training 50:1, pages 10-19.
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Karla Boluk, Carol Kline & Alicia Stroobach. (2016) Exploring the expectations and satisfaction derived from volunteer tourism experiences. Tourism and Hospitality Research 17:3, pages 272-285.
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Onur Çakır & Meryem Akoğlan Kozak. (2017) Designing an effective organizational employee motivation system based on ABCD model for hotel establishments. Tourism and hospitality management 23:1, pages 69-86.
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Milota Vetráková & Ľudmila Mazúchová. (2016) Draft of Management Model of Work Motivation in Hotels. Procedia - Social and Behavioral Sciences 230, pages 422-429.
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Ling Suan Choo. (2016) A Study of the Role of Work Engagement in Promoting Service-Oriented Organizational Citizenship Behavior in the Malaysian Hotel Sector. Global Business and Organizational Excellence 35:4, pages 28-43.
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Aizzat Mohd. Nasurdin, Noor Hazlina Ahmad & Tan Cheng Ling. (2015) High Performance Human Resource Practices, Identification with Organizational Values and Goals, and Service-Oriented Organizational Citizenship Behavior: A Review of Literature and Proposed Model. SHS Web of Conferences 18, pages 01001.
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Choo Ling Suan & Aizzat Mohd Nasurdin. (2014) An empirical investigation into the influence of human resource management practices on work engagement: the case of customer-contact employees in Malaysia. International Journal of Culture, Tourism and Hospitality Research 8:3, pages 345-360.
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Chung-Jen Wang, Huei-Ting Tsai & Ming-Tien Tsai. (2014) Linking transformational leadership and employee creativity in the hospitality industry: The influences of creative role identity, creative self-efficacy, and job complexity. Tourism Management 40, pages 79-89.
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Tan Vo Thanh & Dornan D’Arcy. (2014) Ressources humaines en réception hôtelière au Vietnam : une grille de lecture socio-culturelle. Management international 18:2, pages 53-69.
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