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Current Issues in Tourism Volume 22, 2019 - Issue 15
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Special Issue: Big data in smart tourism: challenges, issues and opportunities

Application of social media analytics in tourism crisis communication

Deukhee ParkInternational Center for Hospitality Research & Development, Dedman School of Hospitality, Florida State University, Tallahassee, FL, USAView further author information
,
Woo Gon KimInternational Center for Hospitality Research & Development, Dedman School of Hospitality, Florida State University, Tallahassee, FL, USAView further author information
&
Soojin ChoiDepartment of Culture Tourism, Yong In University, Yongin, South KoreaCorrespondence[email protected]
View further author information
Pages 1810-1824 | Received 30 Apr 2018, Accepted 10 Jul 2018, Published online: 29 Jul 2018

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