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Research Letters

A comparison of key attributes between peer-to-peer accommodations and hotels using online reviews

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Pages 530-537 | Received 29 Nov 2018, Accepted 23 Jan 2019, Published online: 12 Feb 2019

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Fuzhen Liu, Kee-hung Lai, Jiang Wu & Xin (Robert) Luo. (2022) How Electronic Word of Mouth Matters in Peer-to-Peer Accommodation: The Role of Price and Responsiveness. International Journal of Electronic Commerce 26:2, pages 174-199.
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Beatriz Casais & Catarina Cardoso. (2023) Cosmopolitan tourists in P2P accommodation: An exploratory study of online reviews on airbnb. Tourism and Hospitality Research.
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Otávio FB Teixeira. (2022) Investigating why guests choose to use (or not to use) peer-to-peer hospitality services through the behavioral perspective model. Journal of Vacation Marketing 29:4, pages 555-569.
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Xiaoyun Zheng, Lu Zhang, Nathan Line & Wei Wei. (2021) The Effects of Unfulfilled Preferential Treatment and Review Dispersion on Airbnb Guests’ Attitudes and Behavior. Journal of Hospitality & Tourism Research 47:7, pages 1244-1269.
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Jiaxuan Wang, Yoong Shin Chow & Filip Biljecki. (2023) Insights in a city through the eyes of Airbnb reviews: Sensing urban characteristics from homestay guest experiences. Cities 140, pages 104399.
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Tze Sheng Wong & Jennifer Kim Lian Chan. (2023) Experience attributes and service quality dimensions of peer-to-peer accommodation in Malaysia. Heliyon 9:7, pages e18403.
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Shun Ye, Sut Ieng Lei, Xiaoyou Zhao, Lin Zhu & Rob Law. (2022) Modeling tourists’ preference between hotels and peer-to-peer (P2P) sharing accommodation: a pre- and post-COVID-19 comparison. International Journal of Contemporary Hospitality Management 35:4, pages 1423-1447.
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Feixia Ji, Qingwei Cao, Hui Li, Hamido Fujita, Changyong Liang & Jian Wu. (2023) An online reviews-driven large-scale group decision making approach for evaluating user satisfaction of sharing accommodation. Expert Systems with Applications 213, pages 118875.
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Ruihe Yan & Xiang Gong. (2022) Mitigating property quality uncertainty and property fit uncertainty in online peer-to-peer accommodation platforms: an uncertainty reduction theory perspective. International Journal of Contemporary Hospitality Management 35:1, pages 302-320.
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Meng Yu, Mingming Cheng, Lin Yang & Zhicheng Yu. (2022) Hotel guest satisfaction during COVID-19 outbreak: The moderating role of crisis response strategy. Tourism Management 93, pages 104618.
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Xue Yang & Miao Tian. (2022) To see and then to believe: how image affect tenant decision-making and satisfaction on short-term rental platform. Electronic Commerce Research.
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Jingjing Yang, Ying Zeng, Xinyi Liu & Zhiyong Li. (2022) Nudging interactive cocreation behaviors in live-streaming travel commerce: The visualization of real-time danmaku. Journal of Hospitality and Tourism Management 52, pages 184-197.
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Erose Sthapit, Peter Björk & Dafnis N. Coudounaris. (2022) Airbnb: what determines a memorable experience?. Consumer Behavior in Tourism and Hospitality 17:1, pages 42-55.
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Md Ashaduzzaman, Charles Jebarajakirthy, Scott K. Weaven, Haroon Iqbal Maseeh, Manish Das & Robin Pentecost. (2022) Predicting collaborative consumption behaviour: a meta-analytic path analysis on the theory of planned behaviour. European Journal of Marketing 56:4, pages 968-1013.
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Dongmei Cao, Yan Sun, Edmund Goh, Rachel Wang & Kate Kuiavska. (2022) Adoption of smart voice assistants technology among Airbnb guests: A revised self-efficacy-based value adoption model (SVAM). International Journal of Hospitality Management 101, pages 103124.
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Giovanni Pino, Marta Nieto‐García & Carol X. Zhang. (2021) “My place is your place” ‐ Understanding how psychological ownership influences peer‐to‐peer service experiences. Psychology & Marketing 39:2, pages 390-401.
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Ivana Načinović Braje, Anna Pechurina, Nilay Bıçakcıoğlu-Peynirci, Cristina Miguel, María del Mar Alonso-Almeida & Carlo Giglio. (2021) The changing determinants of tourists’ repurchase intention: the case of short-term rentals during the COVID-19 pandemic. International Journal of Contemporary Hospitality Management 34:1, pages 159-183.
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Athor Subroto & Marcel Christianis. (2021) Rating prediction of peer-to-peer accommodation through attributes and topics from customer review. Journal of Big Data 8:1.
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Fuzhen Liu, Kee-Hung Lai, Jiang Wu & Wenjing Duan. (2021) Listening to online reviews: A mixed-methods investigation of customer experience in the sharing economy. Decision Support Systems 149, pages 113609.
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Gözde YETİM, Mehmet Tahir DURSUN & Metin ARGAN. (2021) Boş Zaman Seyahatleri Temelinde Airbnb Deneyimlerine Netnografik Bir Bakış. Gaziantep University Journal of Social Sciences 20:3, pages 1524-1540.
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Mohamed Chiny, Omar Bencharef, Moulay Youssef Hadi & Younes Chihab. (2021) A Client-Centric Evaluation System to Evaluate Guest’s Satisfaction on Airbnb Using Machine Learning and NLP. Applied Computational Intelligence and Soft Computing 2021, pages 1-14.
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Ronald Ojino, Luisa Mich & Nerey Mvungi. 2021. Advances in Tourism, Technology and Systems. Advances in Tourism, Technology and Systems 142 152 .
Zhihua Zhang & Rachel J. C. Fu. (2020) Accommodation Experience in the Sharing Economy: A Comparative Study of Airbnb Online Reviews. Sustainability 12:24, pages 10500.
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Kiattipoom Kiatkawsin, Ian Sutherland & Jin-Young Kim. (2020) A Comparative Automated Text Analysis of Airbnb Reviews in Hong Kong and Singapore Using Latent Dirichlet Allocation. Sustainability 12:16, pages 6673.
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