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Effect of the Government’s Use of Social Media on the Reliability of the Government: Focus on Twitter

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Vittoria Marino & Letizia Lo Presti. (2018) From citizens to partners: the role of social media content in fostering citizen engagement. Transforming Government: People, Process and Policy 12:1, pages 39-60.
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Liang Ma. 2018. Sub-National Democracy and Politics Through Social Media. Sub-National Democracy and Politics Through Social Media 29 45 .
Rony Medaglia & Lei Zheng. (2017) Mapping government social media research and moving it forward: A framework and a research agenda. Government Information Quarterly 34:3, pages 496-510.
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Manuel Pedro Rodríguez Bolívar. (2016) Governance Models for the Delivery of Public Services Through the Web 2.0 Technologies. Social Science Computer Review 35:2, pages 203-225.
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Caitlin Cottrill, Paul Gault, Godwin Yeboah, John D. Nelson, Jillian Anable & Thomas Budd. (2017) Tweeting Transit: An examination of social media strategies for transport information management during a large event. Transportation Research Part C: Emerging Technologies 77, pages 421-432.
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Areti Karamanou, Eleni Panopoulou, Vibor Cipan, Darko Čengija, David Jelić, Efthimios Tambouris & Konstantinos Tarabanis. 2017. E-Democracy – Privacy-Preserving, Secure, Intelligent E-Government Services. E-Democracy – Privacy-Preserving, Secure, Intelligent E-Government Services 169 184 .
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Fatih Çömlekçi & Serhat Güney. (2016) Social Media Strategies of The European Union Bodies: A Comparison With Turkey's Experience. Gaziantep University Journal of Social Sciences, pages 1119-1130.
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Baozhou Lu, Song Zhang & Weiguo Fan. (2015) Social Representations of Social Media Use in Government. Social Science Computer Review 34:4, pages 416-436.
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Qiang Chen, Xiaolin Xu, Bolin Cao & Wei Zhang. (2016) Social media policies as responses for social media affordances: The case of China. Government Information Quarterly 33:2, pages 313-324.
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Stephan G. Grimmelikhuijsen & Albert J. Meijer. (2015) Does Twitter Increase Perceived Police Legitimacy?. Public Administration Review 75:4, pages 598-607.
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R. Gatautis, A. Medziausiene, A. Tarute & E. Vaiciukynaite. (2015) Towards ICT Impact Framework: Private and Public Sectors Perspective. Journal of Economics, Business and Management 3:4, pages 465-469.
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