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Research Article

From external provision to technological outsourcing: lessons for public sector automation from the outsourcing literature

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Read on this site (5)

Giulia Maragno, Luca Tangi, Luca Gastaldi & Michele Benedetti. (2023) AI as an organizational agent to nurture: effectively introducing chatbots in public entities. Public Management Review 25:11, pages 2135-2165.
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Jurgen Willems, Moritz J. Schmid, Dieter Vanderelst, Dominik Vogel & Falk Ebinger. (2023) AI-driven public services and the privacy paradox: do citizens really care about their privacy?. Public Management Review 25:11, pages 2116-2134.
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Ines Mergel, Helen Dickinson, Jari Stenvall & Mila Gasco. (2023) Implementing AI in the public sector. Public Management Review 0:0, pages 1-13.
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Pascal D. König, Julia Felfeli, Anja Achtziger & Georg Wenzelburger. (2022) The importance of effectiveness versus transparency and stakeholder involvement in citizens’ perception of public sector algorithms. Public Management Review 0:0, pages 1-22.
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Articles from other publishers (7)

Marius Bertolucci. (2050) L’intelligence artificielle dans le secteur public : revue de la littérature et programme de recherche. Gestion et management public Pub. anticipées:0, pages 1c-21.
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Antonio Cordella, Francesco Gualdi & Mindel van de Laar. (2024) Digital skills within the Public Sector: A missing link to achieve the Sustainable Development Goals (SDGs). Information Polity 29:1, pages 13-33.
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Helen Dickinson & Catherine Smith. (2023) What roles might automation play in the future of public administration journal peer review processes?. Australian Journal of Public Administration.
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Yiran Li, Yingying Fan & Lin Nie. (2023) Making governance agile: Exploring the role of artificial intelligence in China’s local governance. Public Policy and Administration.
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Shirley Kempeneer & Frederik Heylen. (2023) Virtual state, where are you? A literature review, framework and agenda for failed digital transformation. Big Data & Society 10:1, pages 205395172311605.
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Brad A. M. Johnson, Jerrell D. Coggburn & Jared J. Llorens. (2022) Artificial Intelligence and Public Human Resource Management: Questions for Research and Practice. Public Personnel Management 51:4, pages 538-562.
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Bruce D. McDonaldIIIIII, Jeremy L. Hall, Janine O'Flynn & Sandra van Thiel. (2022) The future of public administration research: An editor's perspective. Public Administration 100:1, pages 59-71.
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