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Original Articles

Ecotourists' loyalty: will they tell about the destination or will they return?

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Pages 85-103 | Received 30 Jun 2008, Accepted 26 Jan 2009, Published online: 17 May 2010

Keep up to date with the latest research on this topic with citation updates for this article.

Read on this site (15)

Steven E. Mock, Elizabeth Halpenny, Rebecca Koroll, Clara Jane Blye, Paul F. J. Eagles, Dylan Flannery, Chris Lemieux & Sean Doherty. (2023) Factors affecting psychological commitment and loyalty to parks and other forms of protected areas in Canada. Journal of Ecotourism 22:1, pages 120-143.
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Hilde Nikoline Hambro Dybsand, Stian Stensland & Øystein Aas. (2023) The influence of motivation on birdwatcher satisfaction and destination loyalty: the case of Hornøya, Norway. Journal of Ecotourism 22:1, pages 25-42.
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Rui Li, Yu-xia Lin, Zachary D. Miller, Chengcheng Su, Bing Pan, B. Derrick Taff & Alan Graefe. (2023) An exploratory study on Chinese tourists’ visitation to a U.S. National Park. Tourism Recreation Research 48:1, pages 79-93.
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Sónia Nogueira & João M. S. Carvalho. (2022) Unlocking the dichotomy of place identity/place image and its impact on place satisfaction for ecotourism destinations. Journal of Ecotourism 0:0, pages 1-19.
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Weng Hang Kong, Kim Ieng Loi & Jing (Bill) Xu. (2022) Investigating Destination Loyalty through Tourist Attraction Personality and Loyalty. Journal of China Tourism Research 18:2, pages 397-418.
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Ramesh Paudyal, Rojan Baniya, Brijesh Thapa, Suman Shree Neupane & Birendra KC. (2022) Motivation and service quality relationship with visitor satisfaction and loyalty intentions in a mountainous protected area. Journal of Ecotourism 0:0, pages 1-18.
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Goda Lukoseviciute, Luís Nobre Pereira & Thomas Panagopoulos. (2021) Sustainable recreational trail design from the recreational opportunity spectrum and trail user perception: a case study of the Seven Hanging Valleys. Journal of Ecotourism 0:0, pages 1-22.
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Valeriya Shapoval, Manuel Rivera & Robertico Croes. (2021) The quality of gardens tourism and the visitor experience: differentiating between first time and repeat visitors. Annals of Leisure Research 24:4, pages 449-467.
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Xiangping Li, Chih-Lun (Alan) Yen & Tingting Liu. (2020) Hotel brand personality and brand loyalty: an affective, conative and behavioral perspective. Journal of Hospitality Marketing & Management 29:5, pages 550-570.
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Lorenzo Masiero, Jianwei Qian, Davis Fong & Rob Law. (2018) Gambling destinations and the effect of gambling results on tourist satisfaction and loyalty. Journal of Travel & Tourism Marketing 35:5, pages 678-689.
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Vanessa McGuiness, Kate Rodger, Joanna Pearce, David Newsome & Paul F.J. Eagles. (2017) Short-stop visitation in Shark Bay World Heritage Area: an importance–performance analysis. Journal of Ecotourism 16:1, pages 24-40.
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Ross H. Taplin, Kate Rodger & Susan A. Moore. (2016) A method for testing the effect of management interventions on the satisfaction and loyalty of national park visitors. Leisure Sciences 38:2, pages 140-160.
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Susan A. Moore, Kate Rodger & Ross Taplin. (2015) Moving beyond visitor satisfaction to loyalty in nature-based tourism: a review and research agenda. Current Issues in Tourism 18:7, pages 667-683.
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Alireza Zolfaghari & Hwansuk Chris Choi. (2023) Elevating the park experience: Exploring asymmetric relationships in visitor satisfaction at Canadian national parks. Journal of Outdoor Recreation and Tourism 43, pages 100666.
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Raechel Johns, Michael J. Walsh & Naomi F. Dale. (2023) The impact of social media use on customer experiences within physical service environments. Journal of Services Marketing 37:6, pages 788-797.
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Joseph Sealey. (2023) What consistent themes inform individual’s constructions of activities as guilty pleasures? A thematic analysis of gambling, shoplifting and consuming pornography. Current Psychology.
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Qianqian Zhang, Zeyu Peng, Xitong Guo & Doug Vogel. (2023) Product involvement and routine use of a niche product from a well-known company: The moderating effect of gender. Information & Management 60:2, pages 103758.
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Nora Zulvianti, Hasdi Aimon & Abror Abror. (2022) The Influence of Environmental and Non-Environmental Factors on Tourist Satisfaction in Halal Tourism Destinations in West Sumatra, Indonesia. Sustainability 14:15, pages 9185.
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Jidapa Seebunruang, Robert C. Burns & Arne Arnberger. (2022) Is National Park Affinity Related to Visitors’ Satisfaction with Park Service and Recreation Quality? A Case Study from a Thai Forest National Park. Forests 13:5, pages 753.
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Cristinel Petrișor Constantin, Ana Ispas & Adina Nicoleta Candrea. (2022) Examining the Relationships between Visitors Profile, Satisfaction and Revisit Intentions: Evidence from Romanian Ecotourism Destinations. Land 11:2, pages 186.
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Dehui Christina Geng, John L. Innes, Wanli Wu, Weiwei Wang & Guangyu Wang. (2021) Seasonal Variation in Visitor Satisfaction and Its Management Implications in Banff National Park. Sustainability 13:4, pages 1681.
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Mauricio Carvache-Franco, Wilmer Carvache-Franco & Fanny Manner-Baldeon. (2021) Market Segmentation Based on Ecotourism Motivations in Marine Protected Areas and National Parks in the Galapagos Islands, Ecuador. Journal of Coastal Research 37:3.
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Rojan Baniya, Brijesh Thapa, Ramesh Paudyal & Suman Shree Neupane. (2021) Motive-based segmentation of international tourists at Gaurishankar Conservation Area, Nepal. Journal of Mountain Science 18:1, pages 205-218.
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Xingyang Lv, Chunxiao (Spring) Li & Scott McCabe. (2020) Expanding theory of tourists’ destination loyalty: The role of sensory impressions. Tourism Management 77, pages 104026.
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Ali Shakoori & Mona Hosseini. (2019) An examination of the effects of motivation on visitors' loyalty: case study of the Golestan Palace, Tehran. Tourism Management Perspectives 32, pages 100554.
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Helena Alves, Ana María Campón-Cerro & José Manuel Hernández-Mogollón. (2019) Enhancing rural destinations’ loyalty through relationship quality. Spanish Journal of Marketing - ESIC 23:2, pages 185-204.
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Maria Vincenza Ciasullo, Roberto Tommasetti, Orlando Troisi & Massimiliano Vesci. (2019) Curiosity as Brazilian tourist motivation in visiting Europe. Revista Brasileira de Pesquisa em Turismo 13:3, pages 140-160.
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Mauricio Carvache-Franco, Marival Segarra-Oña & Conrado Carrascosa-López. (2019) Segmentation and motivations in eco-tourism: The case of a coastal national park. Ocean & Coastal Management 178, pages 104812.
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Ana Brochado. (2019) Nature-based experiences in tree houses: guests’ online reviews. Tourism Review 74:3, pages 310-326.
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M. Ángeles Oviedo-García, Manuela Vega-Vázquez, Mario Castellanos-Verdugo & Francisco Orgaz-Agüera. (2019) Tourism in protected areas and the impact of servicescape on tourist satisfaction, key in sustainability. Journal of Destination Marketing & Management 12, pages 74-83.
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Zehra Türk & Fatma Çakır. (2019) ECOSERV Hizmet Kalitesi Ölçüm Modeli ile Ekoturistlerin Çevresel Tutum ve Davranışları Arasındaki İlişki: Ekoçiftliklerde Bir Uygulama. OPUS Uluslararası Toplum Araştırmaları Dergisi 10:17, pages 1-1.
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Joanna Pearce & Ross Dowling. (2019) Monitoring the quality of the visitor experience: An evolutionary journey. Journal of Outdoor Recreation and Tourism 25, pages 87-90.
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Mara Mataveli & Alfonso J. Gil. 2018. Applying Partial Least Squares in Tourism and Hospitality Research. Applying Partial Least Squares in Tourism and Hospitality Research 109 127 .
María Dolores Sánchez-Fernández, Valentín-Alejandro Martínez-Fernández, Beder Gonzalo Aguilar Campoverde & Jackson Guillermo Valverde Jaramillo. 2018. The Branding of Tourist Destinations: Theoretical and Empirical Insights. The Branding of Tourist Destinations: Theoretical and Empirical Insights 169 184 .
Nina M. Iversen & Leif E. Hem. (2018) Effects of nature-based visitor motivations onappraisals of destination & attraction desirability: a Norwegiancase study. Beta 32:2, pages 204-233.
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Arminda Almeida-Santana & Sergio Moreno-Gil. (2018) Understanding tourism loyalty: Horizontal vs. destination loyalty. Tourism Management 65, pages 245-255.
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Susan A. Moore, Kate Rodger & Ross H. Taplin. (2017) Developing a better understanding of the complexities of visitor loyalty to Karijini National Park, Western Australia. Tourism Management 62, pages 20-28.
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Ana María Campón-Cerro, José Manuel Hernández-Mogollón & Helena Alves. (2017) Sustainable improvement of competitiveness in rural tourism destinations: The quest for tourist loyalty in Spain. Journal of Destination Marketing & Management 6:3, pages 252-266.
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Manuel Rivera, Robertico Croes & YunYing Zhong. (2016) Developing mobile services. International Journal of Contemporary Hospitality Management 28:12, pages 2721-2747.
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Melville Saayman, Juan Carlos Martín & Concepción Román. (2016) There is no fuzziness when it comes to measuring service quality in national parks. Tourism Economics 22:6, pages 1207-1224.
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Emily Pinkus, Susan A. Moore, Ross Taplin & Joanna Pearce. (2016) Re-thinking visitor loyalty at ‘once in a lifetime’ nature-based tourism destinations: Empirical evidence from Purnululu National Park, Australia. Journal of Outdoor Recreation and Tourism 16, pages 7-15.
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Anastasios Zopiatis, Antonis L. Theocharous, Petros C. Kosmas, Craig Webster & Yioula Melanthiou. (2016) Developing a Country-wide Tourist Loyalty Scheme: A Barren Landscape. International Journal of Tourism Research 18:6, pages 579-590.
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Kate Rodger, Ross H. Taplin & Susan A. Moore. (2015) Using a randomised experiment to test the causal effect of service quality on visitor satisfaction and loyalty in a remote national park. Tourism Management 50, pages 172-183.
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João Romão, Bart Neuts, Peter Nijkamp & Asami Shikida. (2014) Determinants of trip choice, satisfaction and loyalty in an eco-tourism destination: a modelling study on the Shiretoko Peninsula, Japan. Ecological Economics 107, pages 195-205.
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