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Original Articles

A Conceptual Framework for Total Quality Management in Software Organizations

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Pages 307-344 | Published online: 24 Jan 2007

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Read on this site (5)

Jeevan Jyoti, Sumeet Kour & Jyoti Sharma. (2017) Impact of total quality services on financial performance: role of service profit chain. Total Quality Management & Business Excellence 28:7-8, pages 897-929.
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Zahra Fallah Ebrahimi, Chong Chin Wei & Reza Hosseini Rad. (2015) The impact of the conceptual total quality management model on role stressors. Total Quality Management & Business Excellence 26:7-8, pages 762-777.
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Pei-Lee Teh, Chen-Chen Yong & Binshan Lin. (2014) Multidimensional and mediating relationships between TQM, role conflict and role ambiguity: A role theory perspective. Total Quality Management & Business Excellence 25:11-12, pages 1365-1381.
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Jung Lyu & Chih-Chin Liang. (2014) Effective approach to quality control for small–medium software companies. Total Quality Management & Business Excellence 25:3-4, pages 296-308.
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EricT. G. Wang & Hsiao-Lan Wei. (2005) The importance of market orientation, learning orientation, and quality orientation capabilities in TQM: an example from Taiwanese software industry. Total Quality Management & Business Excellence 16:10, pages 1161-1177.
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Articles from other publishers (17)

Syed Danial Hashmi, Khurram Shahzad & Muhammad Izhar. (2021) Proposing total quality management as a buffer between global software development challenges and project success. The TQM Journal 34:5, pages 1432-1447.
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Rajan Ranjith Kumar, L.S. Ganesh & Chandrasekharan Rajendran. (2021) Quality 4.0 – a review of and framework for quality management in the digital era. International Journal of Quality & Reliability Management 39:6, pages 1385-1411.
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Ganesan Kannabiran & K. Sankaran. 2022. Research Anthology on Agile Software, Software Development, and Testing. Research Anthology on Agile Software, Software Development, and Testing 1857 1883 .
Kapil Jaiswal, Sameer Anand & Rupali Arora. 2022. International Conference on Innovative Computing and Communications. International Conference on Innovative Computing and Communications 769 784 .
Ganesan Kannabiran & K. Sankaran. (2020) Evaluation of Determinants of Software Quality in Offshored Software Projects. International Journal of Information Technology Project Management 11:1, pages 32-54.
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Anu P. Anil & Satish K.P.. (2019) TQM practices and its performance effects – an integrated model. International Journal of Quality & Reliability Management 36:8, pages 1318-1344.
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Gharib Hashem. (2019) Organizational enablers of business process reengineering implementation. International Journal of Productivity and Performance Management 69:2, pages 321-343.
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Kanwal Nasim. (2018) Role of internal and external organizational factors in TQM implementation. International Journal of Quality & Reliability Management 35:5, pages 1014-1033.
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Barbara Aquilani, Cecilia Silvestri, Alessandro Ruggieri & Corrado Gatti. (2017) A systematic literature review on total quality management critical success factors and the identification of new avenues of research. The TQM Journal 29:1, pages 184-213.
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HeenaSunil Oza & DarshanaS. Shiroya. (2015) DOES TQM LEAD TO IMPROVEMENT IN QUALITY PERFORMANCE IN MANUFACTURING FIRMS? -SOME EMPIRICAL EVIDENCE. International Journal of Research -GRANTHAALAYAH 3:9, pages 129-142.
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Ö. Özgür Tanrıöver & Onur Demirörs. (2015) A process capability based assessment model for software workforce in emergent software organizations. Computer Standards & Interfaces 37, pages 29-40.
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Ahmed Mehrez. (2014) Reassessing Software Quality Performance. International Journal of Knowledge Management 10:1, pages 58-77.
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Ahmed Mehrez & Fawzy Soliman. 2014. Learning Models for Innovation in Organizations. Learning Models for Innovation in Organizations 288 306 .
Seyed Amir Bolboli & Markus Reiche. (2013) A model for sustainable business excellence: implementation and the roadmap. The TQM Journal 25:4, pages 331-346.
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Garry Lohan, Michael Lang & Kieran Conboy. 2011. Information Systems Development. Information Systems Development 441 453 .
Monica Sharma & Rambabu Kodali. (2008) TQM implementation elements for manufacturing excellence. The TQM Journal 20:6, pages 599-621.
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Gülçin Büyüközkan & Orhan Feyzioğlu. (2005) Group decision making to better respond customer needs in software development. Computers & Industrial Engineering 48:2, pages 427-441.
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